Unix Admin Level 2

Combination of: Redhat Unix/Linux, Scripting, Database, and Web Infrastructure technologies.
Contract W2, Contract Independent, Contract Corp-To-Corp
open
Work from home not available Travel not required

Job Description






Would you like to get away from the 8 to 5 grind?  Here's your chance to try a 4day weekend, working three overnight 13-hour days! Make your weekends LONGER. Our client has a modern high tech environment with lots to learn and great coworkers. Expertise in Level 2 Unix Support required.  AIX or Jboss a plus.

 

Part of a team that provides 24x7 infrastructure support. Provide tier 2 support for incident, request and change tickets for a wide range of technologies, including Unix/Linux, Database, and Web infrastructure.  This is a technical position requiring the ability to work in a production environment. The team will provide a link between the Service Desk (Level 1) and the technology specialists (Level 3).  Sorry no work visa sponsorship available for this c-h position.

 

 

Essential Job Duties & Responsibilities (Ability to learn crucial!)

·         Troubleshoots and resolves incident, problem and request tickets according to established Service Level Agreements and departmental service standards.

·         Provides technical support for Linux, Web Infrastructure technologies.

·         Executes change control tickets, as assigned.

·         Escalates issues to technology specialists to resolve complex problems, as needed.

·         May communicate with internal associates or external vendors to gather information or resolve incidents.

·         Performs ticket administration to document and track incident, request, problem and change tickets.

·         Provides regular, clear and concise updates to tickets.

 Knowledge, Skills & Abilities


·         Knowledge of Windows Server, Unix/Linux, Storage, Web Infrastructure technologies.

·         Strong analytical and problem solving skills.

·         Ability to learn multiple technologies.

·         Ability to develop, review and follow documented procedures.

·         Ability to work within deadlines and work under pressure.

·         Ability to prioritize work.

·         Good interpersonal and customer service skills.

 

Education and Experience


·         Bachelor’s degree or equivalent experience.

·         4+ years experience in Unix/Linux, Storage, Web infrastructure technologies.  Database and Windows knowledge also a plus.

·         Experience working in a large production environment preferred (2000+ servers) 

 

 

 


Posted By

Pamela Jones

Dice Id : 10361238
Position Id : 395180
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