An Experience Designer in the design team takes a holistic view of product balancing desirability, usability, viability, and feasibility all with a constant focus on how our customers, our partners, and the business all gain value through this complete 360-degree view of the product & service experience.
REMOTE UNTIL COVID
What you’ll be doing
- Working with our research team to uncover insights.
• Convert insights into clearly framed problem statements
• Create and model systems: data, navigation, interactions
• Apply and evolve our design system into interfaces
• Ideate multiple perspectives into mockups & prototypes utilizing best in class tools, methods, and processes.
• Collaborate with partner-stakeholders (product manager, developers, other designers), leading design’s focus on both design quality and the people whom we serve through an iterative process
• Drive design through to execution and delivery with stakeholders.
• Drive usability, accessibility, responsiveness and other properties through design execution.
• As a UX Designer you may be working on more than one project at a time.
• Advanced skills in problem-solving and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile, Android and iOS.
• Ability to navigate ambiguity to drive the design cycle and multitask in a fast-paced environment
Bring your best! What this role needs
An Experience Designer would have the following experience & skills:
- 3-6 years of experience is required.
• You have a bachelor’s degree, or equivalent
• You have experience working on a diverse set of complex, highly transactional, data intensive digital products & services.
• Demonstrate a well-rounded set of digital design skills with primary emphasis on interaction design and information architecture with secondary abilities in research and visual design.
o Interaction Design: Demonstrate the ability to understand and design the intersections between moments, and overall behaviors of a system’s response to understood human behaviors.
o Information Architecture: Demonstrate the ability to model existing data structures, and map them against mental models of the set of likely users, into relationship maps, and navigation systems, that lead to the finding of information, creation of information, the management of information, and decisions based on the value of that information.
• Demonstrate an advanced understanding of relevant psychological and other social science topics and their application to product design.
• You have worked with applying design systems across a complex array of products and services.
• You are a strong advocate for design process and methods, and have experience teaching non-designers how they can make use of them and gain value from their practice for themselves.
• While you are responsive to direction, as a UX Designer, you are learning to set your own direction in order to meet co-designed success criteria.
• You are strategic and outcome oriented and present your work based on a critical eye to the business.
• You have a rigorous design process that is responsive to common heuristics and critical principles.
• You are not only proficient in relevant tools of the trade but explore tools & tooling in order to always be ready to switch to the next best in class tool.
• You use your communications and social skills to influence partners, peers, superiors, and stakeholders, as well as to clearly communicate requirements, requests, and responses.
- Interactive prototyping experience
• Experience with direct work in a product/service organization in a product design role
• Experience in a regulated industry like financial/banking, insurance, &/or healthcare