User Researcher

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Apex Systems
UX, Systems
Full Time

Job Description

What we're looking for:

The design team is seeking an innovative, strategic, and expansive thinker to provide both expertise and inspiration as a User Experience Researcher for our financial suite of products. Our UX Researchers are at the forefront of setting strategic direction for our products and championing the voice of the user throughout our organization. We dive deep with our customers to understand what they really want and need and help our product teams turn those insights into actionable steps. We are an empathetic, inclusive, and curiosity-driven team who serve as close partners with our product team members and fierce advocates for our users.

What you'll be doing:
  • Leading high level, strategic research initiatives utilizing innovative research methods and experiments to help drive product direction for the organization
  • Partnering with Product Owners, Product Managers, Interaction Designers, and other product team members to understand customer needs and opportunities
  • Owning the user research process for your products throughout the product lifecycle, from problem definition and research planning to synthesis and stakeholder buy-in
  • Planning, conducting, and facilitating user research sessions such as user interviews, contextual inquiry, co-creation workshops, data analysis, lean experimentation, etc.
  • Championing user experience research and design to departments across the company

What you're good at:
  • High level strategic thinking and analysis for both early stage concepts and established products
  • Ability to thrive in and make sense of highly ambiguous problem spaces
  • Ability to think outside the box and be creative to find the best and most suitable ways to get the answers needed for product direction
  • Listening, being thoughtful, and having deep compassion and advocacy for the users of your products
  • Owning your own work, processes, and direction for the research on your products
  • Taking a highly collaborative approach with your partners in the product organization
  • Helping coach and guide product teams on the value of user research and design

The minimum requirements we seek:
  • Bachelor's degree
  • 4+ years of experience as a User Researcher or UX Designer
  • 4+ years of experience leading user research initiatives for highly collaborative, multidisciplinary teams

Our preferred requirements
  • Master's, or PhD in user experience, human-computer interaction, sociology, anthropology, psychology, design, or related degree
  • 6+ years of experience as a User Researcher or UX Designer

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Company Information

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across US, Canada and Mexico. Apex is a segment of ASGN Inc. (NYSE: ASGN)

Dice Id : apexsan
Position Id : BHJOB2374_1185309
Originally Posted : 3 months ago

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