User Researcher

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The Judge Group, Inc.
Adobe, Analysis, Architecture, Data Mining, Development, HTTP, Iterative, Research, Testing, UX, Video
Full Time
Work from home not available Travel not required

Job Description


Location: Philadelphia, PA
Description: Our client is currently seeking a User Researcher.

This job will have the following responsibilities:
  • User Research Facilitation and Synthesis (90%)
    • Partner with stakeholders to design generative and evaluative studies to gain user insights, validate concepts, and uncover new product or business opportunities.
    • Recommend appropriate methodologies, draft and present research plans.
    • Perform activities such as heuristic reviews, industry research, data mining and competitive reviews.
    • Lead primary research studies with customers including:
    • Discussion guide development
    • Screener development and coordination of participant recruitment with third party recruitment firms
    • Facilitate user sessions
    • Analyze findings and synthesize findings with past relevant research, market research and other secondary sources to strengthen and reinforce the output of studies.
    • Translate research insights into actionable recommendations and direction.
    • Deliver data and insights from all activities and studies in presentations and readouts.
    • Participate in development of UX models and frameworks based on direct user evidence.
    • Encourage members of design, business, and product teams to be involved as partners in studies to gain first---hand knowledge of user behaviors, mental models and needs.
    • Follow through on how insights are used within the company.
  • Research Practice Development (10%)
    • Contribute to a team toolkit of research methods, techniques and publications that Showcase subject matter expertise.
    • Support and establish reusable, templated systems, automation and process guides with other members of the research team.
    • Maintain the highest standards of product usability and quality, take a lead role in delivering best in class experiences to ensure that projects are delivered to expectations and on time.
    • Ensure a positive, collaborative cross---functional team atmosphere.
Qualifications & Requirements:
  • Degree in Psychology, Anthropology, Human-Computer Interaction, Interaction Design, Digital Media, Human Factors, Linguistics, Cognitive Science related discipline or equivalent experience. Masters degree a plus.
  • 6-8 years- experience planning, conducting, analyzing and reporting on user studies for discovery and evaluation.
  • Expert in a range of user research methods used to gather qualitative and quantitative data (contextual interviews, field observation, diary studies, formative and summative usability testing, concept testing, card sorting, survey development, secondary research analysis, etc.)
  • Experience using remote usability tools such as usertesting.com or UserZoom is a plus.
  • Familiarity testing with prototypes (rough drafts and sketches, paper prototypes, working prototypes) and live builds. Experience with rapid, iterative prototype testing is a plus.
  • Deep understanding of heuristics for user interfaces and experience conducting heuristic evaluations.
  • Analytical problem-solving skills, outstanding writing and presentation skills; comfortable presenting to a group; ability to create impactful deliverables in a range of formats
  • Experience with MORAE, Adobe Creative Suite, Microsoft Office; experience with rendering and editing video a plus.
  • Ability to organize and prioritize while working on multiple, simultaneous projects of varied size and complexity.
  • Desire to continually stay current with technology, trends, tools and industry standards in UX, usability and user research.
  • Experience in Information Architecture a plus.

Contact: kjennings@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com



Company Information

The Judge Group is a privately-owned, leading professional services firm. What does that mean? It means we provide technology, talent and learning solutions to businesses around the globe, and we're great at it. Our expertise is positioned at the crossroads of people and technology—two of the most important aspects of successful business today.
Dice Id : cxjudgpa
Position Id : 600140

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