User Systems Administrator

System Administration, Network Administration, Cloud Administration, Process and System Automation, Security, Hardware, Support, Endpoint management, problem solving
Full Time
$61,860 - $93,684

Job Description

Salary: $5,155.00 - $7,807.00 per month, or $61,860.00 - $93,684.00 per year.

Opportunity is knocking! Apply today! User Systems Administrator (ISS 6)

The Oregon Medical Board (OMB) is looking for a Systems Administrator with a strong background in information systems management and security to join our amazing team.  This announcement is for a full time, limited duration position, with some flexibility in work schedule and remote working.  This position is represented by Service Employees International Union and is subject to a collective bargaining agreement.

The OMB understands the necessity of work-life balance and fosters a culture that supports it. Our office is on the waterfront in beautiful downtown Portland, overlooking the Willamette River, and great view of Mt. Hood. Numerous public transit options are within quick and easy access.  Community is a strong focus within the agency and ensures our staff feel included and supported in all aspects of their work.

The mission of the Oregon Medical Board (OMB) is to protect the health, safety, and wellbeing of Oregon citizens by regulating the practice of medicine in a manner that promotes access to quality care. The OMB licenses, regulates and investigates Oregon medical doctors, doctors of osteopathic medicine, podiatrists, physician assistants and acupuncturists. Collectively, they are referred to as “licensees.” The Board licenses, monitors, disciplines and educates its licensees to assure their fitness and competence to serve the people of Oregon. For more information about the OMB, visit our website.

This recruitment will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

Benefits of working for the State of Oregon and the Oregon Medical Board team (What’s in it for you):

  • Rewarding work in a productive and collaborative environment, where your work makes a difference in the health of Oregonians.
  • Support for flexible work from home and in the office.
  • Work/life balance, 11 paid holidays a year, and generous leave including paid sick leave, vacation, and personal leave.
  • A competitive benefits package that offers comprehensive medical, dental, and vision plans for the employee and their qualified family members at minimal out-of-pocket expense.
  • Membership in our pension and retirement plans.
  • Get There – Oregon’s easy-to use carpool matching tool and trip planner.
  • Live, work and play in Portland, Oregon.

Here’s what you will do:

As the Systems Administrator, you will support the agency’s technology infrastructure and provide customer assistance.   Duties will include, but are not limited to the following:

  • Maintain agency technology hardware assets according to established procedures.
  • Analyze system performance and addresses performance problems.
  • Work with State and 3rd party vendors when needed to comply with requirements, implement improved features, and resolve agency-impacting issues.
  • Audit hosted services to ensure compliance with agency requirements and security protocols.
  • Identify hardware and software defects and configuration problems, research failures, escalate, and contact vendor technical support as necessary.
  • Troubleshoot, perform routine maintenance, and replace technology resources to ensure continuity of operations for the agency, other state agencies, and other external parties while maintaining the integrity of agency data.
  • Install and configure technology new to the industry and state without the need to rely on state resources outside the agency.
  • Manage software and devices located at many remote locations as well as in numerous cloud environments.
  • Improve and maintains security controls including but not limited to all CIS Controls to maintain compliance with NIST, CJIS, and Statewide Information Security Standards.
  • Create and maintain documentation and procedures for systems management and resolving technical problems.
  • Redesign business processes to handle rapid technology changes within the state and the industry.
  • Coordinate implementations and resolutions with multiple state agencies and manage systems that communicate and exchange information with external agencies and organizations.
  • Provide second level end user support for agency systems as escalated by the agency’s User Support Specialist.
  • Explain/communicate complex technical concepts or issues to non-technical customers
  • Respond to system outages or issues including systems that are time sensitive, enforce regulatory compliance, and are mission critical of a public safety agency.
  • Respond to needs and requests of other state agencies to provide assistance, coordinate efforts, and devise solutions.
  • Proactively identify improvements intended to increase efficiency or productivity in work efforts, processes, or application features.
  • Evaluate costs, specifications, and organizational policies to recommend system improvements and necessary infrastructure investments; provide manager with clear, concise information that informs data-driven decisions.
  • Establish and maintain agency security policies, internal controls, and protocols that ensure the proper securing of data and systems throughout the agency.
  • Other duties as assigned.

The person in this position is expected to be familiar with the following technologies and standards:

  • Active Directory and Group Policy
  • Azure Blob Storage
  • CIS Controls and/or NIST
  • Fortinet products, specifically
    • FortiAnalyzer
    • FortiClient
    • FortiClient EMS
    • FortiGate
  • Hyper-V
  • Microsoft Endpoint Configuration Manager (formerly SCCM)
  • SharePoint
  • Windows Server including Core
  • Windows Desktop
  • Veeam
  • Mosyle
  • Jira

What we are looking for:


(a) Five (5) years of information systems experience in Systems Administration



(b) An Associate's degree in Computer Science, Information Technology, or related field,


completion of a two (2) year accredited vocational training program in information technology or related field;


three (3) years of information systems experience in: Systems administration;


(c) A Bachelor's degree in Information Technology, Computer Science, or related field


one (1) year of information systems experience in: Systems administration.


Candidates who are the most competitive will possess the following skills, background, and areas of expertise: (Desired Attributes)

Extensive knowledge of:

  • information systems equipment, technology, terminology, methods and procedures.
  • systems components, capabilities and interrelationships.
  • performance tuning and monitoring techniques.
  • testing and troubleshooting techniques.

General knowledge of:

  • industry standards and best practices.
  • hardware and software configuration.
  • network design and configuration.
  • data security systems.
  • information systems architecture.
  • current trends, technological changes and developments.


  • Problem solving
  • System administration
  • Network administration
  • Cloud administration
  • Process and system automation through scripting
  • Security compliance with various standards
  • Hardware management
  • User support with remote tools
  • Endpoint management
  • Backup and continuity systems management


Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Errors or omissions may impact your rating or result in you not being considered for the job.


You must attach to your online application the following:

1) Current resume

2) Cover letter (2-page limit)


Please attach these documents in the “Resume/CV” section of the application.



  • Internal Applicants (current State of Oregon employees): Apply through your employee Workday View this job aid for assistance. At the time of application, please attach your current cover letter and resume.
  • Get Noticed! Help your application rise to the top! Your candidate profile, cover letter and resume are the perfect place to display your interest in the position and highlight the skills and experience you will bring, making you the best candidate for the position. If requested, please be sure to attach your cover letter and resume.
  • Only candidates who meet the qualifications and have work experience most closely meeting what we’re looking for will be moved forward in the selection process.
  • Applicant submissions will be screened for consistency of information and reviewed for communication at a professional level with attention to detail, proper grammar, spelling and punctuation.
  • Transcripts and Certifications must be from an accredited institution and will be required at time of interview.



  • Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete those tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
  • Be sure to check both your email and Workday account for updates regarding this recruitment.


Oregon state government provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235.  If you are eligible and requesting veterans' preference, you may receive an additional questionnaire in your Workday account after you submit your application. In order to receive Veterans’ Preference, you must complete the questionnaire in your Workday account, preferably before the application deadline but no later than date of interview. In order to ensure your privacy, we are asking that you complete the Veterans’ Questionnaire and attach your qualifying military documents at that time. This questionnaire will be sent to your Workday account after you submit your application.

  • Please be sure to monitor your Workday account frequently, as all communication regarding application status will be sent to your Workday account. You may be asked to submit additional information after the initial application.
  • For questions about documentation, please contact the Oregon Department of Veterans’ Affairs at 1-800-692-9666.


Employment is contingent upon the outcome of a state and national criminal record check which will include fingerprints (FBI). Any history of criminal activity will be reviewed and could result in the withdrawal of the offer or termination of employment. You have the opportunity to complete or challenge the accuracy of the information contained in the FBI identification record. The procedure for obtaining a change, correction, or updating an FBI identification record are set forth in Title 28, CFR, 16.34.

Additional information:

  • Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes. If you have questions about the job announcement, or need an alternate format to apply, please contact Jessica Bates at or 971-673-2697.
  • Please visit the Oregon Job Opportunities Webpage for more helpful information regarding the application process, Workday tips and resources, job opportunities across the State, and more!
  • The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.
  • NOTE: This position requires that you obtain and maintain CJIS (Criminal Justice Information Services) clearance.
  • The Oregon Medical Board does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.
  • Note that hires that are new to Oregon State government will typically start at the lower end of the salary range, based on relevant education, experience and evaluation of other employees performing similar work to maintain pay equity.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job

Candidates from diverse backgrounds are encouraged to apply.  The Oregon Medical Board is an equal opportunity, affirmative action employer, committed to equity and workplace diversity. The OMB values hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.


Dice Id : RTX1ebf5c
Position Id : 7527580
Originally Posted : 3 weeks ago
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