VoIP Expert Level 3

Basic Qualifications: Minimum knowledge, skills, abili
Full Time
annie@ommincorp.com

Job Description


Description of Work:

Please Note:-The client is only looking for candidates local to the Maryland area.

  • Provide architectural design, performance, and integration support for the VoIP systems into large enterprise
    network with over 1500 nationwide and international locations.
  • Document and forecast performance impact of planned and implemented VoIP architectural changes.
  • Prepare and provide network Capacity, Performance and Operational reports after the implementation of changes.
  • Track change requests through planning and implementation.
  • Validate testing of the VoIP systems and services prior production rollout and ensure that the systems meet all
    VoIP and enterprise technical requirements.
  • Support the acceptance of transmission facilities.
  • Support the acceptance of transmission facilities and upgrades.
  • Support network hardware/license requests to network engineering for augmentation.
  • Prepare and provide network Capacity, Performance and Operational reports after the implementation of changes VoIP Policy document(s) defining the business requirements, system architecture and general configuration parameters.
  • Configuration specification(s) defining software configuration required for VoIP equipment to implement new
    features, functions or equipment.
  • Standard Operating Procedures (SOP) defining normal day-to-day installation, operation and troubleshooting
    processes for new VoIP new features, functions or equipment.
  • Provide Technical, Troubleshooting, Problem resolution support for system wide problems.
  • Prepare VoIP Policy defining the business requirements, system architecture and general configuration
    parameters.
  • Prepare, review and mange Change documentation of any proposed change to the VoIP solution.
  • Create, review and mange Change Control Board (CCB) requests for approved changes.
  • Configuration specification web pages defining VoIP software configuration required for VoIP equipment to
    implement new VoIP features and functions.
  • Approved Software specification web pages listing software features required for successful operation of particular
    equipment when used in a specific role in the enterprise network.
  • Candidate must have Avaya Experince.


Requirements

Basic Qualifications:
Minimum knowledge, skills, abilities needed.
  • Bachelors degree and 5 years of experience, or Master's degree and 3 years of experience. Candidates without a
    degree must have at least 8 years related experience with telecommunication infrastructures such as any two or
    more of the following technologies: ACD, IVR, IP-IVR, call routing, voice mail, MI, call reporting, and IP telephony
    installations for products such as E-911
  • Candidate must have Avaya Experince.
  • Certification from manufacturer of equipment related to IP Telephony discipline such as Cisco Certified Networking
    Associate in Collaboration (CCNA: Collaboration) or Cisco Certified Networking Professional in Collaboration
    (CCNP: Collaboration) or Avaya Certified Implementation Specialist (ACIS) or Microsoft MCSE: Productivity or
    CTP: Certification Partners Convergence Technologies Professional or SIP School VVoIP Professional (SSVVP).
  • Must have ability to develop technical solutions to complex problems that require the regular use of ingenuity and
    creativity.
  • Must be able to obtain and maintain a US Public Trust clearance
Please Note: Client is looking for candidates local to Windsor Mill, MD

Preferred Qualifications:
Candidates with these skills will be given preferential consideration.
  • Prior experience supporting the similar government agencies a plus
  • Level understanding of telephony dial plan design and call routing/control protocols such as H.323, Q.SIG, E&M,
    ISDN, PRI, FXO, FXS, PLAR, POTS, CAS, CSS, SIP, G.711/G.723/G.726/G.729, Caller ID, DID, etc.
  • Experience with IP Telephony Call Processing (CCM; GW; GK; Dial Plan; Emergency Services) and Unified
    Messaging (Unity; Octel and other)
  • In depth understanding of Quality of Service (QoS) implementation in Cisco-centric enterprise-class network is
    required. The level 3 specialist must be able to work with end-to-end QoS configurations on layer-2 and layer-3
    devices as well as working with the WAN carriers.
  • Understanding of business processes supporting IT programs, networks, and/or modern collaboration programs
  • Understanding of network technologies, work flows, IT reporting, etc.
  • Must be a self-starter, position is remote from the other team members.



Dice Id : 90934554
Position Id : 202000293894259
Originally Posted : 4 months ago
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