Voice/Video Comm Analyst

BMC Remedy, CMS, COM, Cisco, Cisco Certifications, Cisco TelePresence, Communication skills, Education, Email, Hosting, IT, Infrastructure, Inspection, Installation, Interfaces, JWICS, Linux, Microsoft Windows, Mobile, Multimedia, Networking, Operating systems, Problem solving, QA, Security, Security clearance, ServiceNow, System administration, Telecommuting, Troubleshooting, VTC, Video, Videoconferencing
Contract W2, Contract Independent, 6 Years
Depends on Experience
Travel not required

Job Description

Our DC Metro based client is looking for a Voice/Video Comm Analyst. If you are qualified for this position. Please email me your updated resume in word format to



Voice/Video Comm Analyst

Location: Washington, DC
Shift: Day
Potential for Telework: No
Required Clearance Level: Top Secret/SCI

Primary Responsibilities

  • User level maintenance support for VTC and multi-media systems and operate video conferences
  • Provide support for CMS and JWICS infrastructure
  • Provide A/V support for hosting facilities
  • Periodic inspection and testing of conference rooms
  • Maintain system phonebooks/directories
  • Provide 24x7x365 support for the setup and operation of VTC and multimedia systems
  • Maintain, setup, monitor, and troubleshoot video equipment for users
  • Assist users with the use of video conferencing systems by providing personal instructions in the use of control interfaces and procedures
  • Perform testing with secure mobile services
  • Schedule and monitor video teleconferencing sessions
  • Knowledge of Remedy and ServiceNow products and have an understanding of networks as well as voice/video equipment

Basic Qualifications

  • 2+ years of experience in system administration for multiple operating systems including windows and linux
  • High school diploma or equivalent and 3 – 5 years of prior relevant experience.
  • Experience conducting equipment installation, testing, and communication
  • Excellent oral and written communication skills
  • Must be familiar with Cisco telepresence management suites
  • Must be familiar with Cisco meeting management
  • Knowledge in coordinating problem resolution and working across IT functional areas
  • Proven Ability to manage multiple task/events simultaneously and deliver on time
  • Ability to work in a dynamic and demanding work environment

Preferred Qualifications

  • DHS Experience
  • CCVP Certification
  • CCNA/CCNP Certification
  • Microsoft Certification
  • Security+
  • Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 2 years of professional experience; or no experience required with a related Master’s degree.

Potential for Telework: No

Clearance Level Required: Top Secret/SCI

Travel: No

Scheduled Weekly Hours:40

Shift: Day


Dice Id : baseone
Position Id : Voice/Video Co
Originally Posted : 2 months ago
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