Web Systems Administrator

Responsible for the administration, maintenance and performance of web services in support of external customer facing and internal corporate web applications in a 24x7 enterprise environment. Individuals in this position work as part of a team with other Web System Administrators to review performance of existing systems and provide recommendations to improve overall systems performance, security and resiliency that meet service level objectives. Participate in on-call rotation and after-hours work as required by system implementations, outages or upgrades. Individuals in this position may work independently on assigned projects with minimal supervision.

Salary Range
$90,418 To $ $116,000

*Relocation assistance is not provided and this is not a fully remote position. FirstBank does not sponsor work visas.

Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 110 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which is at the center of the company’s “banking for good” mantra. FirstBank believes that a company is nothing without the people that comprise it, and prides itself in hiring and training a diverse and talented group. By joining the FirstBank team you will experience its great team culture with ample opportunity for growth. There’s an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and join the team!
A Brief Overview
Responsible for the administration, maintenance and performance of web services in support of external customer facing and internal corporate web applications in a 24x7 enterprise environment. Individuals in this position work as part of a team with other Web System Administrators to review performance of existing systems and provide recommendations to improve overall systems performance, security and resiliency that meet service level objectives. Participate in on-call rotation and after-hours work as required by system implementations, outages or upgrades. Individuals in this position may work independently on assigned projects with minimal supervision.
What you will do

• You’ll be rewarded and recognized for your performance in an environment that will challenge you and give clear direction on what it takes to succeed in your role as well as provide development for continued growth of the role as it evolves.
• Responsible for collaborating with cross-functional teams to identify and determine solutions and/or workarounds for technical issues.
• Support upgrades, interfaces to other core business systems, interfaces to external systems, and helping to define and support processes.
• Responsible for administration, implementation and upgrades for WebSphere Application Server and IIS environments.
• Manage the promotion of code and configuration changes through development, UAT, and production.
• Manage projects involving existing and new technical solutions; responsibilities include planning, scheduling, and coordinating all aspects of the project.
• Communicate with management on the status of projects and problem resolution efforts.
• Assist in the design of the systems and server infrastructure for new solutions following procedures listed in the Infrastructure Policies and Procedures manual as well as the Information Protection Policy manual.
• Maintain appropriate tools used to monitor and tune application performance.
• Perform problem investigation and resolution for system outages in coordination with other IT teams and Business departments.
• Create and troubleshoot automated processes; manually complete tasks when automation fails.
• Maintain knowledge of current and developing technologies, recommend evaluation of technologies that would benefit the IT infrastructure.
• Perform other duties and projects as assigned.
• Understand and comply with all provisions of the Safety in the Workplace policy.

Minimum Requirements

• Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience.
• A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements

Preferred Requirements

• Bachelor’s Degree in Computer Science, other technical field, or business preferred
• Experience with Web Systems Administration in an enterprise 24x7 environment (4-7 years preferred)

Knowledge, Skills, and Abilities

• Strong organizational skills with the ability to balance multiple projects and multiple tasks while meeting agreed upon objectives
• Experience with WebSphere/Liberty Application Server and or Microsoft IIS
• Strong technical problem-solving skills
• Good understanding of web server load balancing concepts and experience with highly available distributed environments
• Experience and/or knowledge of python, bash, or PowerShell scripting languages
• Experience with Ansible and yaml preferred
• Thorough understanding of Java/Java EE concepts (JDBC, JMS/MQ, JSP, JNDI, etc.) is required
• Knowledgeable about designing, configuring, and troubleshooting internal and external monitoring systems
• Good understanding of Oracle database systems
• Experience with working on Linux platforms and strong bash shell scripting skills
• Experience configuring traffic flows and other settings in load balancers preferred
• Knowledge of cloud (AWS) and container technology preferred
• Good time management, documentation, and communication skills
• Strong understanding of web protocols, TCP/IP and technologies such as HTTP, HTTPS and TLS

Working Conditions and Physical Requirements

• Frequently remains stationary throughout a typical business day
• Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
• Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
• Occasionally positions self to access drawers and shelves of various heights
• Frequently reaches for and handles paperwork and files
• Constantly communicates with customers, coworkers, and management in-person and on the phone
• Must be able to exchange accurate information

Statement of Benefits
FirstBank offers a suite of benefits that support our employees’ professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D.

FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.