SR. Production Support - PL/SQL
Our Client located in Farmington, CT is seeking a PL/SQL production support person. The position will help in the separation and other activities to disentangle our client from its parent company. The production support role will be the point person for the DT(Digital Technology) team to review, input ,process and resolve(Level 1) production issues using the ticketing system. The production support person will also perform other tasks and duties as it pertains to DT production support.
First line point of contact for HRT team members seeking support
Checking system logs or tables to confirm reported issues.
Review logs and understand error area and work with DT team to get it resolved.
Checking ESS Process Monitors indicating batch process errors.
Ad hoc requests for Analysis and/or documentation of current state application functionality .
Ad hoc requests for production data updates which are not documented as repetitive standard work.
Working closely with key customers to assure resources are allocated to priority issues.
Support the Business Site Administrators within the HR community in designing and building SharePoint collaboration sites.
Maintain existing and design, build, and implement new workflows used within the department as well as by our key customers. Workflows are currently in use to support & track customer demand management, projects, problem reports, and maintenance and support tasks.
Working knowledge of basic UNIX Commands and shell scripts
Operating Systems: UNIX (Linux), Windows
Databases: Oracle, SQL Server
Development Tools: TOAD
Workflow: Serena Business Manager Administrator and Composer
Expertise with MS Office tool set
Please send compensation expectations/requirements and a MS Word or PDF version of your resume. No relocation/expense money provided. Candidates must be able to pass a background check, type 40 WPM, and must be able to work at a computer in a seated or stationary position for an hour at a time.
Those authorized to work in the United States without sponsorship are encouraged to apply.s and those authorized to work in the US are encouraged to apply. However, we are unable to sponsor H1B or utilize 3rd party candidates at this time.
Data Based Development Systems is a continually growing and successful IT consulting firm in Glastonbury, CT that has been servicing Fortune 100 businesses for over 30 years. Our clients offer an attractive work environment and the opportunity to work with state of the art technology. We offer competitive compensation and the opportunity to work with the latest technologies.