Tech OPS Support Engineer - Day 1 Onsite

Day 1 Onsite, Windows 10, Active Directory, Group Policy Management, OS Patching, L3, SCCM, ServiceNow
Contract W2, Contract Corp-To-Corp, 9 Months
Depends on Experience

Job Description

Greetings everyone,

We hope you are staying safe. We are hiring a Cloud/Healthcare Technical Applications Architect to join our Digital Engineering team.

Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

What are we looking for?

Tech OPS Support Engineer

Las Vegas NV

Day 1 onsite

 

  • What will you do?    
    • •Architect Deploy and Maintain all Support Related Systems. To include but not limited to:

      oServiceNow

      oMicrosoft System Center Configuration Manager

      oMicrosoft Intune

      oMicrosoft Endpoint Configuration Manager

      oVMware Horizon Virtual Workstations

      oWindows Workstations

      oWYSE Terminals

      oJamf Pro

      •Build and maintain automated workflows in both SCCM and ServiceNow.

      •Build and maintain hardware and software catalogs.

      •Build and maintain integrations with various systems to allow for streamlined processes.

      •Build and maintain workstation software.

      •Ensure workstation compliance, including software patching, OS patching, and security.

      •Provide Level 3 Support for all workstation support issues.

      •Create and Maintain support for knowledgebase articles.

      •Provide training for new systems and processes to all support engineers and end-users within the organization.

      •Work closely and under the Information Technology Security department's advisement to ensure all workstation systems meet or exceed security requirements.

      •Collaborate with various business entities and develop automated efforts to improve the end-user experience.

      •Will be assigned to support all projects requiring workstation involvement.

      •Work with vendor support services to develop and deploy products and solutions in conjunction with industry standards.

       

    What are we looking for? 
     
    • • Bachelor's Degree in Computer Science, Management Information Systems, or similar program of study.

      •Intimate knowledge of Microsoft Windows 10 Architecture

      •Strong scripting skills.

      •Familiar with processes and procedures to manage mobile device management platforms.

      •Ability to Multi-Task.

      •Strong written communication skills.

      •Strong oral communications skills.

      •Strong organizational and project management skills.

      •Strong Active Directory knowledge, including Group Policy Management.

      •Must work well as a member of a team.

      •This position will require an on-call rotation and occasional after-hours maintenance support.

Dice Id : 10462843
Position Id : 7214123
Originally Posted : 6 months ago
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