IT Service Desk - L2 Jobs in 55344

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IT Service Desk Technician - Project Consultant - Remote (US)

INSPYR Solutions

Remote

Contract

IT Service Desk Technician - Project Consultant - Remote (US)Title: IT Service Desk Technician Location: Remote (US) Duration: 6+ months contract Compensation: $20-22/hr. Qualified candidates may send a copy of their resume (Word Format) to The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central poi

IT Service Desk Analyst

Summit 7 Systems

Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we

IT Business Process Analyst - Supply Chain & Customer Service

EcoLab

On-site in Saint Paul, Minnesota, USA

Full-time

Ecolab is hiring a Business Process Analyst to champion ETS (Ecolab Technology Solutions) architecture strategies, principles, policies, and standards. The successful candidate will have a unique blend of knowledge and expertise in business strategy, business process, technology strategy and a knack for technology enabled innovation subject matter expert in several technical areas that may include application architecture, authentication/identity and access management, data and information, API,

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Clinical Service Desk Representative

IDC Technologies

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Clinical Service Desk Representative Location: 100 % Remote Long Term Contract Position Job Description: - Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.Possess familiarity w

Infrastructure & Operations Manager

Apex Systems

On-site in Bloomington, Minnesota, USA

Full-time

Job#: 2023685 Job Description: Infrastructure & Operations Manager Day to daySupporting M365 environment and initiatives company wideDeploying MS security toolsMoving to AzureERP and CRM D365 MS suite roll out MS Teams voice for phone solutions Planning and designing team initiatives throughout company projects Mixture of people management and guiding escalation remediation Infrastructure design and implementation planning 3rd party vendor management Background:No education or cert requirements

Help Desk Manager

Robert Half

On-site in Saint Paul, Minnesota, USA

Contract

Description I am seeking a solid, confident Manager with a proven track record incorporating ITIL methodologies into their role to improve business performance. As the IT Service Management Manager/Consultant, you'll play a pivotal role in leading the transformation of the organization's IT operations. By leveraging your strategic vision, managerial expertise, and technical acumen, you'll drive tangible improvements that enhance service quality, efficiency, and overall business performance. The

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere Technologies

Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues

Service Desk Engineer

Nexus Tek

Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Monday thro

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

Manager, IT Service Delivery - Problem Management

Marriott International

Remote

Full-time

Job Number 24067278 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Infrastructure & Delivery Shared Services organization this position will be responsible in implementing and managing problem management strategies to identify, diagnose, and resolve IT incidents and prevent their recurrence. T

Support Tier I

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r

Desktop Support

TEKsystems c/o Allegis Group

On-site in Eden Prairie, Minnesota, USA

Full-time

Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you will play a critical role in providing advanced technical assistance to end-users, resolving complex IT issues, and ensuring the optimal functionality of our organization's technology infrastructure. This position requires a deep understanding of hardware, software, and networking systems, as well as

Desktop Support

TEKsystems c/o Allegis Group

On-site in Eden Prairie, Minnesota, USA

Full-time

Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you will play a critical role in providing advanced technical assistance to end-users, resolving complex IT issues, and ensuring the optimal functionality of our organization's technology infrastructure. This position requires a deep understanding of hardware, software, and networking systems, as well as

Business Systems Analyst I (Remote)

First Citizens Bank

Remote

Full-time

Overview This position assesses service desk performance against defined KPI's/SLA's and/or other applicable metrics. Duties include metrics definition, measured performance, production and delivery of monthly (or other period) metrics, identification of gaps or data irregularities, assessments of aging tickets/backlogged cases and participation in meetings to review findings. Responsibilities Service - reviews, analyses essential performance data Communication - engages clients, partners and

Junior Network Engineer

Zachary Piper Solutions, LLC

Remote

Full-time

Piper Companies is seeking a Junior Network Engineer to join a client of ours that is a world-renowned academic medical center in Philadelphia, with hospitals ranked among the nation's top hospitals and #1 in Philadelphia. This is a long term contract role with a FTE conversion expectation. Location: Hybrid Role supporting sites in Chester County, Radnor, Pavilion. Responsibilities: Project Description: Looking to turn over 2 networking closets. Bring it online, get activations completed.Interv

IT Systems Administrator

CrowdStrike

On-site in Minneapolis, Minnesota, USA

Full-time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is com

Technical Support Analyst

TEKsystems c/o Allegis Group

On-site in Minneapolis, Minnesota, USA

Full-time

Description: Client is seeking a Helpdesk Support and Systems Analyst position to our Information Technology department. They are looking for a strong applicant with Analyst abilities and experience to collaborate with a team of four other technical support professionals (the Helpdesk Team) to provide on-site and over-the-phone primary support to around 100 end users in our Minneapolis and St. Paul offices and occasional assistance to 200 additional users in the firm's Plymouth location. If you

Technical Support Analyst

TEKsystems c/o Allegis Group

On-site in Minneapolis, Minnesota, USA

Full-time

Description: This company is seeking a Helpdesk Support and Systems Analyst position to our Information Technology department. They are looking for a strong applicant with Analyst abilities and experience to collaborate with a team of four other technical support professionals (the Helpdesk Team) to provide on-site and over-the-phone primary support to around 100 end users in our Minneapolis and St. Paul offices and occasional assistance to 200 additional users in the firm's Plymouth location. I