Lab System Engineer

Pharma Labs, Benchtop instrumentation applications Support, Validation Documentation, Service Now
Contract W2
Depends on Experience

Job Description

ACS Solutions has an immediate need for a Lab System Engineer with experience in the Pharmaceutical Industry. This is a 12 months contract opportunity and is located in Seattle WA. Our client is a leading Pharmaceutical company.

Please review the job description below:


Top Skills:


Gxp Experience, Validation Documentation, Trouble shooting, Analytical skills, Service Now is helpful


Key Responsibilities:


  • Implements, monitors, and provides technical support of customer laboratory environments, typically integrated with instrumentation
    § Works with Lab managers/ Key lab users to manages Lab Computing aspects of On-boarding, retirement and relocation of equipment
    § Analyzes, identifies, and implements upgrades and/or solutions to improve the overall support of the benchtop platform in a timely manner
    § Participate in and serve as technical lead for projects in support of laboratory computing for LCS managed sites, collaborating with IT Staff and clients at multiple sites.
    § Ensures adherence to client’s corporate policies through periodic reporting and compliance programs
    § Acts as the technical support contact for field service engineers and external vendors, but not limited to, on-boarding, retiring, troubleshooting client instrument and information technology issues
    § Document procedures, policies, troubleshooting and best practices
    § Maintain a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment
    § Responds to Lab software/hardware related inquiries
    § Escalates IT issues that are not resolved via regularly identified support channels
    § Shares technical and process updates
    § Identifies appropriate criticality of activities and tasks; adjusts priorities when appropriate
    § Utilizes available resources (individuals, processes, departments, and tools) to complete work efficiently
    § Effectively allocates time to complete work; coordinates schedules to avoid conflicts


Key Requirements and Technology Experience:


  • Win 7 – Win 10 Operating systems platform
    § Symantec Management / Altiris or SCCM software deployment & management tool
    § Remote desktop / Real VNC
    § Ability to perform basic troubleshooting to identify whether source is application or network
    § Experience developing and deploying attended/unattended imaging/OS installations
    § Working knowledge of TCP/IP, DHCP, DNS, and local/wide area networks
    § Demonstrated experience with logical problem solving and root cause analysis
    § Experience in GxP, or similarly regulated environment

    Functional Knowledge Required:
    § Bachelors of Science in Computer Science, Life Science or equivalent industry experience
    § 2+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems
    § Experience with virtual machine support
    § Experience with scientific instrumentation


If it creates an interest for you, please email me the latest copy of your resume, through this posting.


Thanks and regards,

Mohnish Magarde

Team Recruitment

ABOUT ACS Solutions.


ACS Solutions is a global provider of information technology solutions, talent solutions and workforce management services. Our Industry vertical based domain expertise, passion for innovation, combined with the power of technologies in cognitive sciences, cloud computing, data sciences, product engineering, robotic process automation, machine learning, and block chain, helps clients envision, build and run their businesses more efficiently. Headquartered in the US, ACS Solutions has grown to over $1.2 BN.

ACS Solutions is a Certified MBE by the Georgia National Minority Supplier Development Council.


ACS solutions has multiple subsidiaries, each focused on the unique area of business:

  • Analysts international Corporation (Staff Augmentation Services)
  • The Ascent Services Group Inc. (Life Sciences Talent Solutions)
  • HireGenics, (Payrolling, IC Compliance, & MSP Services)
  • DATA Inc. (Information Technology- staffing)


Recent Awards and Recognitions:

  • 6th largest IT staffing firm in the US. (Staffing Industry Analysts (SIA) 2019)
  • Largest Minority IT Staffing Firm in the US. (SIA 2019)
  • ClearlyRated® 2020 Best of Staffing award winner for providing remarkable service quality to our clients. This is our ninth consecutive win.


IT and Industry certifications:

  • Microsoft Gold Partner: Application Development, Cloud Platform, Data Analytics, Data Center, DevOps, Data Platform
  • AWS Managed Services Partner
  • Google Cloud Partner
  • ISO 27001:2013 Certified for Data Security
  • ISTQB Gold Partner
  • ISMS (ISO 27001:2017)
  • SOC2 Type II Compliant
Dice Id : 10115307
Position Id : 7114045
Originally Posted : 2 months ago
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