Desktop Support Engineer

Active Directory, Migration from Windows 7 to 10
Contract W2
Depends on Experience
Travel not required

Job Description

Our Government client is looking for an experienced Desktop Support Engineer on a 6 months renewable contract role in Raleigh, NC.

Position: Desktop Support Engineer

The agency is looking for assistance with replacing and upgrading systems  from Windows 7 to Windows 10. The primary function of this position will be to configure and upgrade laptop and desktop computers.  The technician must possess experience working with Windows 7 /10.  Knowledge of various Microsoft solutions, LAN/WAN administration and overall systems administration. The ideal candidate would be a professional, detail oriented and self-motivated individual who excels at completing tasks successfully and efficiently. There are two vacancies on this posting.

Responsibilities:

•           Actively participate in planning, coordinating, and implementing Windows operating systems and applications for end users                                                                                                                                                                                                                 •           Set up, configure and add all required hardware during upgrade.

•           Provide technical support to end users after migration as needed.                                                                                        •           Ability to troubleshoot and communicate escalations to senior resources

•           Assist with asset management - tagging and tracking of inventory (5%)

Qualifications Required:

•           Ability to relay technical information to both technical and nontechnical personnel

•           Strong written/verbal communication skills, critical thinking, problem solving and troubleshooting skills

•           Must possess excellent time management skills

•           Must possess strong customer relations skills.

•           Lift / move 30 lbs.

•           Ability to work in flexible environment based on customer scheduling requirements

Experience and Technical Skills:

•           Microsoft - Windows Desktop Operating Systems version 7 and 10

•           Microsoft - Windows Server Systems and their component roles (AD, DNS, File/Print Services)

•           Microsoft - Active Directory (AD)

•           Microsoft – Office 365 Account Management

•           McAfee Encryption and Antivirus Software

•           Troubleshooting basic application issues such as Office and other third-party software

•           Experience with Microsoft Deployment Toolkit (MDT), LANDesk a plus                                             

Required / Desired Skills

  • 2 years of Experience with Ability to relay technical information to both technical and nontechnical personnel Required
  • Ability to lift/ move minimum of 30 lbs Required
  • Ability to work in flexible environment based on customer scheduling requirements Required
  • 2 years of Experience with Microsoft - Windows Desktop Operating Systems versions 7 and 10 Required
  • 2 years of Experience with Microsoft - Windows Server Systems and their component roles (AD, DNS, File/ Print Services) Required
  • 2 years of Experience with Microsoft - Active Directory (AD) Required
  • 2 years of Experience with Microsoft - Office 365 Account Management Required
  • 2 years of Experience with McAfee Encryption and Antivirus Software Required
  • 2 years of Experience with Troubleshooting basic application issues such as Office and other third-party software Required
  • 2 years of Experience with Microsoft Deployment Toolkit (MDT) and LAN Desk Nice to have

About Vector:

Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY

www.vectorconsulting.com

“Celebrating 25 years of service”

Posted By

Duluth, GA, 30097

Dice Id : vector
Position Id : 6475168
Originally Posted : 2 months ago
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