Inc. 500 & 5000 Honoree Company for 2012,2013,2014,2015 ,2016 and 2017 Atyeti Ranks No. 270 on the 2012 Inc. 500 List 2012 and 2016 NJ 50 Fastest Growing Companies
Global Investment Bank is seeking for a Production Support
This is a Contract Position
Job Description follows
Role & Responsibilities:
In this role, you will have responsibility for Production facing business support for Repo and Margin services, within Global Markets, within Investment Banking. You will be facing off to a mission-critical Production trading environment, and its traders. Also, you will work collaboratively with development and support teams to help automate and streamline our operations and processes.
- Production support aptitude, operational focus and e2e ownership, with strong problem, change and incident management (ITIL) practices
- A strong sense of urgency and ability to prioritize and risk manage multiple issues
- Strong technical background with scripting, automation, and writing SQL.
- Soft skills, of influencing and building partnerships with peer leads and business users.
- Experience working in a mission-critical environment. Trading starts early and NY desk is active from 6.30 am EST. There could be an expectation to start at 7 am EST
- Experience in running Incident calls, communication, escalation and prioritization of service restoration
- Understands Business Flows and how they translate to Technical Flows
- Strong technical background with scripting skills/knowledge in Python (preferred) and/or Perl
- Experience with writing SQL and with database performance
- A working understanding of code (.Net or Java)
- Experience in Windows and Unix environments
- Knowledge of best practices and IT operations in an always-available service
- Ability to prioritize, risk manage, and work under pressure in a fast paced environment
- Excellent communication skills and interpersonal skills