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Amtrak connects businesses and communities across the country and we move America's workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.
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SUMMARY OF DUTIES:
The Director - Portfolio Delivery & Controls will lead a world class horizontal IT service organization responsible for providing program management and IT controls support for three vertical IT engineering organizations. This position will lead two teams, one containing a cadre of project/program managers focused on delivery, the second charged with maintaining IT/project/financial controls and continuity across all three engineering verticals.
The Program Delivery team will provide project and program management expertise and support across the broader portfolio. They will apply a consistent and repeatable set of standards and processes for managing scope/schedule/budget/quality based on Project Management Institute (PMI) best practices and Amtrak's Project Lifecycle Management (PLM) framework. Delivery team members will support a variety of capital projects for onboard Wi-Fi, Train-to-Ground (T2G), third-party Distributed Antenna System (DAS) deployments, Network Data Services, Passenger Information Systems (PIDS), Onboard Information Systems (OBIS), and IT/OT convergence projects.
The IT Project Controls team will consist of a cadre of Financial Planning & Analysis (FPA) analysts, Systems Analysts, Quality Assurance Analysts, contract specialists, and technologists. The team will manage capital and Opex budgets at a portfolio-level, as well as apply consistent compliance standards and controls across the board to ensure that engineering verticals fully meet PLM compliance requirements and that forecasts closely mirror actuals.
The Director will provide thought leadership, portfolio guidance, and direction to senior executive leadership on capital improvement program initiatives that tie directly into Amtrak's broader technology roadmap. S/he will maintain responsibilities over a $50M+ combined annual capital and operating budget, including capital planning, forecasting, process improvements, capital intake management, and portfolio-level reporting to senior executive leadership, Amtrak's Board of Directors, and the Federal Railroad Administration (FRA).
This position is a critical, IT leadership role with broad portfolio-level responsibilities. It requires a disciplined approach to portfolio management, a strong understand of PMI best practices for managing scope/schedule/budget, expertise with rolling up and reporting information at both a tactical and strategic level, and a singular focus and drive towards transformational change, innovation, and continuous improvement. S/he will also need strong people management, leadership, collaboration skills, and emotional intelligence.
•Develop, mentor, and lead a diverse, multi-disciplined IT horizontal service organization charged with portfolio delivery and IT controls
•Maintain overall portfolio-level accountability for three vertical IT engineering service organizations:
-Manage a $50M+ combined annual capital and operating budget
-Partner with vertical Service Owners to drive/support service delivery
-Support strategic planning and 5-yr roadmaps for capital improvements
-Execute and deliver on portfolio of capital and operational work
-Establish portfolio-level capital intake and prioritization processes
-Establish weekly management and reporting cadence for all work
•Drive process improvements, innovation, and transformation efforts for project controls and project/program management support functions
•15+ years of relevant project/program management work experience and expertise delivering process improvements with performance measurement
•Expertise with capital planning, forecasting and budget submissions
•Demonstrated experience managing complex, high-dollar capital investment improvement programs in Information Technology
•Demonstrated expertise working across technical delivery teams, outside suppliers, and with business stakeholders to deliver complex IT programs
•Previous experience with wireless technologies (e.g., Wi-Fi) preferred
•Experience with Amtrak safety protocols such as "blue flag" and familiarity with Amtrak rail maintenance yard facilities and processes
•Expertise working across IT teams and business units preferred
•Prior experience as a people manager directing employees and providing coaching, performance reviews, and career development
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills
Requisition ID: 70523
Posting Location(s): District of Columbia
Job Family/Function: Information Technology
Relocation Offered: No
Travel Requirements: Up to 25%
Amtrak employees power our progress through their performance.
We want your work at Amtrak to be more than a job - we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.
All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Candidates who engage in the usage of marijuana will not be qualified for hire. Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
POSTING NOTES: Information Technology || Information Technology