Unified Communications Analyst (Level 3-4)
6+ months contract to hire
$74K - $118K
Telecommute 2 days a week
Maintaining a currency in voice and unified communications technologies, the Unified Communications (UC) Analysts are responsible for the designing, building and administration of the Cisco Unified Communications Manager environment.
Responsibilities also include administration, maintenance and support of other unified communications solutions, including video conferencing, web conferencing, and instant messaging. This resource is responsible for system upgrades, software programming and system maintenance, configure of voice gateways and other hardware related to the system, and troubleshooting issues with the IP Telephony system. The role involves significant interaction with outside vendors and end users.
This position performs all configuration related tasks through a ticketed change management process to ensure proper approval and accurate documentation of changes are captured. This position includes 24/7 support requiring that the individual be available after hours as needed. Compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements is also required. Must be willing to participate in an environment of compliance and continuous improvement to meet the Corporation’s goals and objectives.
Education: Bachelor's degree in Telecommunications, Engineering, Computer Science, Electronics, or related field.
Experience: 5-10 years of experience
For immediate consideration please contact Denise Wicks at contact button below or call .
Synergis serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in a growing list of more than 300 clients and industry recognition by Inc. magazine and the Atlanta Business Chronicle. From its foundation in 1997, Synergis has been successfully recruiting and placing IT professionals in all areas of information technology. Synergis has been successfully recruiting and placing IT professionals for over 20 years. For more information about Synergis, please visit the company website at www.synergishr.com.
Synergis is an Equal Opportunity/Affirmative Action employer.