Sr. Analyst, Production Services Application Support

Full Time

Job Description

Overview

Fields calls and respond to alerts. Addresses technical problems by following defined procedures.

Monitors applications and respond to incidents.

Perform routine health checks and validations after changes or significant incidents.

Follows defined procedures for incident resolution.

Escalate to second level application or infrastructure support for new or high priority incidents.

Identify opportunities to automate manual processes.

Contributes to the achievement of team objectives

MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS

Bachelor's degree in computer science or a related discipline, or equivalent work experience required

0-3 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus
Dice Id : 91003102
Position Id : 4081-OTHLOC-100000153159461
Originally Posted : 2 months ago
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