Help Desk Technician I (No C2C/Sponsorship)

Hardware, Communication skills, Computer, Computer science, Critical thinking, Desktop virtualization, Help desk, IT, Inventory, Problem solving, Software, Training, Upgrades, User guides, VMware
Contract W2, 12 Months
Depends on Experience

Job Description

Our preferred client, located in Pittsburgh, PA is seeking to hire a Helpdesk Technician.  This position is contract/contract to hire.


  • Provide timely Tier I Helpdesk support to all internal staff
  • Technology Maintenance: manage user accounts for external carrier websites, assist IT department in upgrades to Company’s software, assist in maintenance of all Company IT hardware, maintain accurate inventory of Company hardware/software
  • Develop end-user documentation and training materials under direction of the IT team


  • Associates degree in Information Technology, Computer Science or related field, required
  • Excellent interpersonal, and communication skills
  • A strong working knowledge and support of computer systems, hardware, and software
  • Familiarity with VMWare desktop virtualization preferred
  • Strong analytical, critical thinking, and problem-solving skills
  • Proven ability to work effectively in a team environment
Dice Id : 10114460
Position Id : 19678
Originally Posted : 2 months ago
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