iManage Administrator

imanage, imanage administrator, document management, legal, sql, filesite, interwoven, autonomy, legal applications, applications, document
Full Time
Depends on Experience
Work from home available

Job Description

  1. Serve as a subject matter expert for multiple core applications, with primary responsibility for iManage DMS and managing the Firm’s SQL environment.
  2. Architect, configure, administer, maintain, upgrade, test, document and support the Firm’s core applications with primary responsibility for DMS technology, including but not limited to iManage Work Server 10, Filesite 9.3, Work 10 Web Client, SQL Server 2019, Security Policy Manager, Threat Manager, Email Management, IDOL Indexer, Prosperoware Milan/CAM solutions, as well as integration with 3rd party applications.
  3. Administer SQL 2016/2019 database servers, databases and processes, including monitoring of system health and performance and root cause analysis for database and application-specific incidents. Perform common SQL database administrator (DBA) tasks to maintain a healthy high performance application and server environment.
  4. Periodic review of all SQL database maintenance, backup and optimization plans. Recommend improvements to support use of database best practices, more efficient processing, and to support the Firm’s growth of business.
  5. Research, design, implement and support new technologies.
  6. Maintain best practices and analyze upgrades and feature improvements for core applications and related tools and provide analysis and recommendations accordingly.
  7. Develop and document operational procedures and processes for maintenance and support.
  8. Provide 3rd level support to the Help Desk to resolve user issues. Provide advanced level troubleshooting and direct user support for issues escalated by the Help Desk.
  9. Proactively monitor and analyze logs and metrics around utilization and capacity.
  10. Participate in the firm's business continuity configuration, preparation and testing.
  11. Keep up-to-date with industry developments and current with technical knowledge that could effect, improve or benefit the IT department and firm, on an ongoing basis.

 

Skills, Experience, Education and Other Job Related Requirements

 

  1. Bachelor’s degree, preferably in Computer Science, and/or a minimum of three years of related experience in a medium or large law firm setting.
  2. 3 or more years of hands-on iManage administration including experience with iManage Work 10 and IDOL. iManage Work 10 certification preferred.
  3. The ability to work well under pressure and in a fast paced, deadline intensive environment.
  4. Related experience with: Windows Server, Microsoft SQL Server, SQL Database Administration, SQL Scripting and various server- based applications and tools. Development using .Net, C#, JavaScript a plus.
  5. Ability to meet deadlines and effectively complete designated job assignments.
  6. Ability to communicate effectively with firm personnel at all levels and outside parties as necessary.
  7. In general: responsible, professional, reliable, initiative, patience, determination, assertive, inquisitive, tenacious and a desire to learn.
  8. Superior client service and interpersonal and problem-solving skills needed to interact and work productively as part of the Information Technology team.
  9. Available before or after normal working hours and occasional weekends to provide urgent 3rd level support, work on projects and upgrades in order to meet the demands of the job and the needs of the firm. Expected to carry a mobile device.

 

 

 

Dice Id : 10195970
Position Id : 7062937
Originally Posted : 1 year ago
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