iVOS Business Analyst/ PM

  • Odesus,
  • Los Angeles, CA
  • 1 week ago
Analytical skill, Business analysis, Claims, Consulting, Documentation, IT, Implementation, Project management, QA, Software, Upgrades, Troubleshooting, Business process, Business software, CAN, Claims management, Communication skills, Compensation management, End-user training, Facilitation, Issue resolution, Payments, Production support, Project coordination, Release notes, Reporting, Software configuration, Test plans, iVOS
Contract W2, 12 Months
Depends on Experience

Job Description

Project: Workers’ Compensation Claims Management System Software (iVOS) Continued Implementation and Upgrades

Scope of Duties:

The Project Coordinator will assist with the implementation of additional iVOS features, coordinate at least one software release upgrade, as well as provide general production support.

Duties will include, but not be limited to:

  • Coordinate with vendor and resources to implement additional iVOS features (e.g., automated P&I payments)
  • Assist with the implementation of electronic payments for direct deposit
  • Assist with implementation of the new claim intake process, “Digital”
  • Coordinate application version upgrade including review of release notes, plan/monitor testing, coordinate cutover
  • Assist with application and interface troubleshooting
  • Document and submit software defects to the vendor
  • Coordinate issue resolution with staff and vendors
  • Recommend and implement iVOS software configuration to support business needs
  • Work with business users to identify reporting requirements
  • Develop reports using the iVOS Reporter module
  • Provide user training and documentation
  • Assist in identifying and resolving project risks and issues


The contractor must be proficient in the following skills and knowledge to perform this work:

A minimum of 10 years’ experience in project management and business analysis for business applications systems, and at least five years' experience with projects of similar size and scope

A minimum of five years’ experience with the iVOS software, version 4.4 or higher

Experience working with all employment levels including senior executives and claims level staff

Experience developing and executing test plans

Experience documenting processes and requirements that can be understood by both IT and business stakeholders

Ability to quickly learn the business processes and to apply past experience to the environment

Very strong analytical skills

Very strong oral and written communication skills

Very strong facilitation and coordination skills

Proven ability to be flexible and to do what is needed to ensure that business needs are met

Knowledge of workers’ compensation processes and regulations is desirable

Dice Id : 10106335
Position Id : 6535316
Originally Posted : 9 months ago
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