Location: Torrance, CA/ Plano, TX (open to candidates from either location)
We only need 1-2 years of Workday experience.
Involved in at least 1 Workday implementation or equivalent Workday experience
Involved in a Workday implementation of manager self-service
Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors)
does NOT want candidates with previous HRMS/HCM experience (PeopleSoft/SAP/ADP/etc).
Provide troubleshooting support for functional and technical production issues, including coordinating with Workday using their case management system.
Manage Workday functional ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service attitude
Manage Workday major releases, identifying impact and enhancement opportunities associated with new release, and communicating appropriately. Support regression testing and introduction of required changes as new Workday releases are introduced.
Design and configure new Workday enhancements as they are made available with each new release. Coordinate with Workday's Change Control Board to evaluate, prioritize, and schedule these enhancements.
Manage Workday team SharePoint knowledgebase to ensure critical knowledge sharing opportunities exist and information can be accessed on demand by all relevant stakeholders (familiarity with SharePoint wiki/library/security functionality)