IT Program Manager- Digital eCommerce

IT, Program Manager, Project, Director
Full Time

Job Description

Job Description:

Ferguson Technology group is looking to add a remote mid-level IT Program Manager- Digital eCommerce to the Project Delivery team. The Digital eCommerce IT Program Manager will be responsible for managing different initiatives & projects ranging in size, complexity, duration, risks factors and spend.

Prior eCommerce experience is required, preferably IT ecommerce leadership experience. Experience with salesforce, is preferred.

** This role is approved to sit 100% remote. If local to Newport News, VA, you will have the option to work in-office at our new HQ3 building, once permitted. **

Ferguson is known for having the best relationships in the industry. But our customers want flexibility and a seamless interaction from order to fast delivery and returns, however they choose to interact with us. Now, more than ever, we must focus on embracing technology solutions and pairing great digital capabilities with the best relationships in the marketplace.

Enhancing our omnichannel and digital capabilities allows our customers to connect with us for a consistent, yet personalized experience when and how they want.

•Monitor program execution to ensure fulfillment of objectives (e.g., technical, cost, schedule, performance).
•Oversee technical or project management teams in developing performance work statements to ensure that they accurately reflect the technical requirements of the projects within or impacting the program.
•You will manage project resources (e.g., research and development, integration, testing, production, installation) for a program.
•Plan staffing, onboarding, and offer mentoring to team members supporting initiatives within the program.
•Mentor project managers working on this program.
•Work with key project team members to ensure alignment among all internal stakeholders and to find creative ways to overcome obstacles.
•Report on key metrics weekly established by the Project Delivery team.
•Brief IT leadership team on at risk projects weekly including comprehensive path to green plan.

•Minimum of 5 years' professional program management experience.
•Minimum of 5 years' experience in an IT project environment.
•Minimum of 5 years' experience in relevant IT roles.
•Bachelor degree preferred.
•10 years of industry experience.
•Salesforce Cloud implementation project experience, preferably Salesforce Commerce Cloud.
•Excellent oral and written communication skills, including the ability to propose complex solutions and explanations in writing.
•High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
•Experience in core project management methodologies.
•Experience communicating with senior management (Director/VP-level decision-makers).
•Prior eCommerce experience is required, preferably IT ecommerce leadership experience. Experience with salesforce is preferred.
•Experience in a team lead or mentor/coach role.
•Experience with blended waterfall/agile delivery methodologies.
•Experience with applications development and deployment in a cloud environment.
•Familiar with software and systems development lifecycles.
•Strong time management and organizational skills.
•Able to complete tasks and assignments with minimal supervision.
•Good leadership and management skills.
•Knowledge in project management software, processes and methodologies.
•Possess good, general business and technical knowledge.
•Strong verbal and written communication skills.
•Strong interpersonal skills and the ability to work with all levels of associates.
•Facilitation-able to work within a group/team environment.
•Planning and scheduling experience using project planning tools.


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Dice Id : fergsn
Position Id : R-70404
Originally Posted : 1 month ago
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