Capgemini Government Solutions (CGS) LLC is seeking a highly motivated IT Service Management (ITSM)/ITIL Process Consultant with a minimum of 3 years of experience operating and managing ITIL-based service management processes in a multi-supplier environment to join our CGS team in the DC Metro Area. The Information Technology Service Management (ITSM) Process Analyst supports the design, deployment, and operations of IT Infrastructure-based processes. The Process Analyst supports the deployment of processes and procedures and assists the IT Infrastructure governance and operations.
The successful candidate will have the opportunity to apply and grow their skillset in ITSM, ITIL and SIAM, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS capabilities in this practice while serving our clients.
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients opportunities in the evolving world of cloud and digital platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries.Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high quality services to the U.S. Federal Government. Learn more about us atwww.capgemini-gs.com.
Capgemini has an entrepreneurial environment that embodies the following values: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. We offer a competitive benefits package to our employees.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)See job description