service desk/ help desk

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Robert Half
Help Desk, Analyst, IT
C2H Independent, Contract Independent, Contract W2, C2H W2
Travel not required

Job Description

Description

Help Desk Analysts who love to work in an innovative and fast-paced work environment at a company in the Professional Services industry will be interested in Robert Half Technology's new job opening. We have a great opportunity for a creative with a talent for solving both routine and unique problems. This role will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Sunrise, Florida area and is a long-term temporary-to-full-time opportunity.

Major responsibilities

- Resolve technical help tickets submitted via phone, email, and walk-ups

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

- Independently investigate and implement solutions to technical issues

Requirements

- Good understanding of IT support ticketing systems

- Proven experience in installing and configuring operating systems, networked and local printers, and business applications

- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

- Demonstrated knowledge of user administration and bug fixing in a client server environment

- Understanding of basic networking concepts

- Microsoft Office 365 experience desired

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.


From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.


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Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.


All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.


2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.


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Company Information

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one.
Our staffing services
Accountemps – Temporary and temp-to-hire jobs for accounting and finance professionals
Robert Half Finance & Accounting – Full-time positions for accounting and finance professionals
Robert Half Management Resources – Project and interim roles for senior-level finance, accounting and business systems professionals
Robert Half Technology – Project and full-time roles for IT professionals
OfficeTeam – Temporary and temp-to-hire positions for administrative professionals
The Creative Group – Freelance and full-time roles for creative, digital, marketing, advertising and public relations professionals
Robert Half Legal – Project positions and full-time roles for legal professionals

Dice Id : rhalfint
Position Id : 01000-0011431276
Originally Posted : 5 months ago

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