1st Line Support Jobs

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Help Desk Support Engineer

eNcloud Services LLC

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Chappaqua, New York, USA

Contract

Role: Help Desk Support Engineer Experience: 3 Years Location: Chappaqua, NY (Need Locals) Employment Type: W2 JD: A Level 1 Technician is the first line of defense in any technical support organization. They are the entry point for user issues, often acting as a gatekeeper to escalate complex problems to more experienced technicians. Typical responsibilities include: Receive and document user issues: This involves listening attentively to user concerns, understanding the problem, and gathering
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Posted 12 hours ago

IT Support Engineer

Teceze Ltd

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Boston, Massachusetts, USA

Full-time

Job Description: The IT Senior Engineer/Team Lead shall provide oversight to ensure that information systems and infrastructure are in accordance with defined requirements, ensure established processes are followed and that requirements management practices are in place and conform to system standards.The IT Team Lead shall work on-site and may be required to travel to locations to support meetings or other activities in support of assigned work.Taking direction from the Operations manager, the
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Posted 13 hours ago

Desktop Support/Field Support Analyst - Worchester MA

SecureKloud Technologies Inc.

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Worcester, Massachusetts, USA

Contract

Dear Friend, IT Support /Field Service Engineer Worchester MA Long term contract Primary Job Responsibilities: Provide on-site and remote IT support for the client fulfillment locations.Provide on-site support, troubleshooting and validation for the client Control System on-demand software deployments.Serve as a key on-site liaison between applications and vendors for the detection and resolution of software defects and future enhancements/user stories.Provide on-site IT support for critical P1
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Posted 7 days ago | Updated 3 days ago

Tech Support Specialist

Luxoft USA Inc

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San Antonio, Texas, USA

Full-time, Third Party

Project descriptionThe Tech Support Specialist will play a critical role in assisting the Helpdesk to support employees with technical issues. This project initiative focuses on providing timely and effective technical support to ensure smooth operations and uninterrupted productivity within the organization. The work location for this role is TX04X, and the candidate may need to adhere to varying work hours, including weekdays, Saturdays, and holidays, to meet the needs of the team and the orga
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Posted 2 days ago

Desktop Support

Centraprise Corp

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Midland, Texas, USA

Full-time

Desktop Support Fulltime Permanent Midland, TX (Day 1 Onsite) Complete Onsite Role Job Description: Technical/Functional Skills: Strong knowledge of desktop/laptop hardware Good knowledge of Win 10, Win 11 & MS Office Knowledge of Mac OS is preferred Understanding of daily operations and delivery processes Application / software installation and trouble shooting Knowledge / exposure on ticketing tools (Service Now) Windows system administration Strong Troubleshooting Skills Hardware, operatin
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Posted 9 hours ago

Technical Support Analyst

Find Great People

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Greenville, South Carolina, USA

Full-time

We are hiring for a Technical Support Analyst that has experience with Mobile phone support (both Android and iPhone)PC support skills with Microsoft OS and MacsExcellent customer service support with an outgoing personality This role is direct hire right here in Greenville, SC Job ID 47850
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Posted 30 days ago

Application Support Analyst - W2 ONLY

A2C Consulting

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Philadelphia, Pennsylvania, USA

Contract

I can only work W2!! Join our client as an Application Support Analyst for a contract to hire position in Philadelphia, PA (3 days/week in the office). In this role you will be responsible for: Description: Resource will support our member facing applications, including member portal, mobile app, and vendor supported portals. Resource will have a basic understanding of key concepts and features of the subject matter and experience supporting web portals. Works well under general supervision and
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Posted 3 days ago

Technical Field Support Consultant(Desktop Support / IT support / Helpdesk support / Field Technician)

Svam International, Inc.

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Albany, New York, USA

Contract, Third Party

Technical Field Support Consultant (Desktop Support / IT support / Helpdesk support) Albany New York (includes travel throughout the New York State) The client will provide the necessary and properly secured equipment needed to perform the job. Provide technical consulting and operational support services to multiple counties throughout NY State. The technical site field consultant(s) will be responsible for field support related to cabling identification, PC, Server, VoIP Phones, Wireless Acce
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Posted 7 days ago | Updated 4 hours ago

Technical Support Analyst

Collabera LLC

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San Antonio, Texas, USA

Contract

Domain- Banking/Finance Job Title - Technical Support Analyst Location - San Antonio, TX 78245 / Hybrid Duration - 12 months (Extension/ Conversion will be based on performance.) Pay Rate: ($22-$23) hourly Requirement: At least 1-year Helpdesk Experience MS Office Experience VDI Support WIN 10 Experience Good Understanding of TCP/IP/DHCP/DNS Networks Active Directory Responsibilities Take 40+ calls per day, plus the ability to work in between calls on other work as assigned. Some experience with
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Posted 38 days ago | Updated 2 hours ago

Tech Support Representative - Roanoke, VA

Pivotal Solutions Inc

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Roanoke, Virginia, USA

Full-time

Tech Support Representative Description Are you a tech savvy professional with the super-human touch? Our tech support rep is a troubleshooting dynamo who provides exceptional service for all customers, utilizing in depth knowledge of our company products and services. To take the customer from I ve got questions to We ve got answers! No two days are alike - but you can count on troubleshooting software, hardware, operating systems, and networks every day! Our tech support reps are adept at test
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Posted 16 days ago

Remote CSR (Must Live 30 Miles From OC)

TEKsystems c/o Allegis Group

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Remote or Lake Forest, California, USA

Full-time

Description: General Duties: - Receives consumer calls and emails in regards to problems, installation instructions and general product information. - Answers high volume incoming technical support calls. - Offers knowledge to consumers and directing them to the proper source if necessary. - Handles a strong volume of calls with tact, diplomacy, and strong consumer service orientation in accordance with company guidelines. - While working with consumers over the phone completes information o
Posted 1 day ago | Updated 1 hour ago

Desktop Support

Next Level Business Services, Inc.

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New York, New York, USA

Contract

Role: Desktop Support Location: Riverwood, IL and New York, NY Mandatory Skills: Desktop Support, IT Support, End User Computing Job Description The Support Analyst will provide support to End Users on a variety of computing issues.Job Responsibilities and FunctionsDiagnose, resolve, and follow-up on issues relating to various user computing issuesProvide technical support by phone, remote access, deskside, or site visits as requiredNew hire device setup/Imaging Experience utilizing ticketing s
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Posted 25 days ago | Updated 11 hours ago

Systems Admin/Support Type person - Direct Client - FTP

Wise Men Consultants

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Santa Barbara, California, USA

Full-time

Systems Admin/Support Type person Located in Santa Barbara, CA Would prefer FTP as well Windows 365 Desktop/Office support a go getter type personality Support Network/phone systems, Rack servers, load software Support mobile phones
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Posted 18 days ago

Desktop Support Administrator

Refactor Talent

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Auburn, Washington, USA

Contract

Join Our Team as a Desktop Support Administrator! Third party candidates will not be considered- no C2C Are you a tech enthusiast with a knack for problem-solving and a passion for customer service? We have an exciting opportunity for a Desktop Support Administrator to join our client's dynamic IT team. Under the guidance of our IT Support Manager, youll be the go-to expert for hardware and software technical support, ensuring our business runs smoothly and efficiently. Why Youll Love Working wi
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Posted 16 days ago | Updated 16 days ago

Jr. Systems Engineer

Atlas Technica

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Los Angeles, California, USA

Full-time

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive
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Posted 11 days ago

Head of Customer Support SAAS Start-Up Austin, Texas

TwentyAI

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Austin, Texas, USA

Full-time

Head of Customer Support SAAS Start-Up Austin, Texas Key Details: FTE, $160,000 - $220,000 per annum (some flex) Key Skills: Customer Support, Client Support, SAAS, Software, Tech Start-Up, 24/7 teams, Global Teams The Company & Role An international SAAS platform provider who has recently undergone substantial investment from one of the country s leading PE firms is looking to dramatically expand their US HQ & hub in Austin. With a highly-developed product and a strong sales team, the company i
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Posted 14 days ago

Business Support Operations Executive

Infinite Computer Solutions (ICS)

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Rockville, Maryland, USA

Full-time

Job Title: Business Support Operations Executive Location : Rockville, MD (Onsite Role) Responsibilities: Support the Executive Leadership in day-to-day operations.Provide relationship management with internal Executive Leadership.Manage Executive Leadership calendar, schedule, and handle meetings for the Executive LeadershipOversee incoming approval requests and route them appropriately.Take notes/direction from the Executive Director and follow up with team to ensure tasks are completed.Making
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Posted 14 days ago

Technical Support Analyst

Lumen Solutions Group Inc.

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Baton Rouge, Louisiana, USA

Contract

About us: Lumen Solutions Group Inc., a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Florida, USA. As a leading consulting services and solutions provider, we focus on IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation for our clients. Our client base includes Fortune 500, Government, non-profit and emerging growth companies. Technical Support Analyst The scope of the proposed services will in
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Posted 10 days ago | Updated 2 hours ago

Windows Support Analyst

Delphi-US

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King of Prussia, Pennsylvania, USA

Contract

Title: Windows Support Analyst (Contract) - Job#5097 Location: Remote with occasional onsite in King of Prussia, PA - Employees must be local Job Description: The Windows Business and Client Support Analyst (BCSA) is responsible for providing the timely handling of computer security related issues requiring a high level of expertise. The candidate will be expected to manage the full life-cycle of small to large initiatives and projects designed to remediate security vulnerabilities on laptops
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Posted 7 days ago

Junior System Adminstrator / Desktop Support

Photon Interactive UK Limited

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Dallas, Texas, USA

Full-time, Third Party

Greetings.!, We hope you are staying safe. We are hiring a Jr. System Administrator /HelpDesk / Office Admi to join our Digital Engineering team. Who are we? For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check ;br /> What we are looking for: Jr. System Administrator /Help
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Posted 16 days ago | Updated 1 day ago