1st Line Support Jobs in Bay Area, CA

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IT Support Technician

Diligente Technologies

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On-site in San Francisco, California, USA

Contract

Number of positions:2 Description: IT Support Systems Analyst: Provide day-to-day remote and on-site support. This position will require a candidate that will be the technical expert on all areas of end-user system support. Provide senior level workstation/laptop support.Ability to provide remote support for a professional hybrid work environment.Systematically resolve issues related to workstations and laptops.Escalate and support level 3 engineers to identify, troubleshoot, and resolve user
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Posted 16 hours ago

Network Administrator

Sonus Software Solutions Inc.

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On-site in San Francisco, California, USA

Contract, Third Party

Hi, Hope you are doing great. We are having an immediate requirement for Network Admin Role: Network Admin Location: San Francisco, CA Mode: Onsite KNOWLEDGE OF: Installation, maintenance, expansion and upgrading of software, hardware, networks, and peripherals Common operating systems Data processing methods and procedures Training and mentoring principles, practices, and techniques Customer service principles, practices, and techniques Project management principles, practices, and techniques
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Posted 1 hour ago | Updated moments ago

Printer Technician - Palo Alto, CA - HXJP00008841

TEKsystems c/o Allegis Group

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On-site in Palo Alto, California, USA

Full-time

Description: Hiring Manager: Sean Lazaro This is a traveling position from end client to end client. Candidates must be willing to utilize their own vehicles and travel upwards of 4 hours away in any direction. They are compensated drive time and mileage reimbursement. They do not report to a specific office every day. instead, they start their day from their home, which is considered home base. Hours are traditionally around 8-5 Monday - Friday, but must be flexible. Right now, we have open req
Posted 1 day ago | Updated 3 hours ago

Executive Assistant/Administrator

PROCYON Technostructure

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On-site in Novato, California, USA

Full-time

Job Brief: We are seeking a highly organized and proactive Executive Assistant to support our team in efficiently managing daily operations. This role will involve providing administrative support to executives and ensuring smooth communication both internally and externally. The ideal candidate will be resourceful, detail-oriented, and capable of multitasking in a fast-paced environment. Key Responsibilities: Act as the primary point of contact for executives, managing their schedules, appointm
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Posted 5 days ago

Desktop Support Technician - Level 2

STAND 8

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On-site in San Francisco, California, USA

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Deskside Analyst role is an exciting opportunity to be a part of a Global Support Team supporting 2 TV stations located in Downtown San Francisco and San Jose. The role is 1st/2nd line deskside support break/fix and demands a high level of customer service to ensure that customer sat
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Posted 5 days ago | Updated 11 hours ago

Mid level IT Service Technician

GovCIO

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On-site in San Francisco, California, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform
Posted 14 days ago | Updated 3 hours ago

Desktop Technician

Kforce Technology Staffing

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On-site in Dublin, California, USA

Contract

RESPONSIBILITIES: Kforce has a well-known client in Dublin, CA that is seeking an experienced Desktop Technician to join their team as soon as possible. We are actively sourcing for this role if you are interested apply today. Day to day responsibilities: * Upgrading from Windows 10 to Windows 11 * Desktop Support Team * Maintaining support for existing issues/tickets * Handling all support issues and/or handling all existing tickets/deployments/etc. * Working through issues * Documentation * P
Posted 8 days ago | Updated 2 hours ago

Business System Analyst - Cloud Migration at Vallejo, CA

VTECH Solution

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Hybrid in Vallejo, California, USA

Contract

vTech Solution Inc is hiring Business System Analyst - Cloud Migration at Vallejo, CA Duration: 12 months Business Systems Analyst - Cloud Migration Client would be looking for folks with extensive knowledge in Law & Justice industries and they should be familiar with the process and assistances that agencies use but more importantly they want some level of exp with technology aspect. Resources who have exp working with Journal technologies platform that would be a great match. Position Overvie
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Posted 12 days ago | Updated 4 days ago

Compliance Analyst

Motion Recruitment Partners, LLC

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On-site in San Francisco, California, USA

Full-time

Our large crypto company is looking for a contract Compliance Analyst. This is a remote contract position. The Global Complaints team is divided into three units, namely Consumer Complaints, Regulatory Complaints and Litigation Support. Each unit is made up of L2 complaints analysts responsible for production work - they are expected to accurately review and respond to complaints within service levels and provide investigation notes and observations to the CX Legal Team once needed. Contract Dur
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Posted 15 days ago | Updated 3 hours ago

Field Service Engineer / Deskside Engineer

Reveille Technologies

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On-site in San Francisco, California, USA

Contract

Job Description - Provide customer facing end-user support that includes:Break-fix support for Laptop, desktop, tablets and associated hardware peripheralsIMAC support including large scale/bulk office moves/re-stack activities (all moves)Support for Operating System, base load software, MS Office suite and other business applicationSupport for the Imaging devices (print/scan/copy/fax) that includes printers and MFDsAccess related issues with, password and security, application configuration an
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Posted 12 days ago

Freelance IT Support Specialist - NBC Sports Bay Area

NBC Universal

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On-site in San Francisco, California, USA

Full-time

Company Description We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universa
Posted 7 days ago | Updated 3 hours ago

IT Help Desk Support

Bayforce

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On-site in San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set
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Posted 5 days ago | Updated 5 days ago

Help Desk Technician / Software Trainer

Ledgent Technology

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On-site in San Francisco, California, USA

Full-time

Help Desk Technician/Software Trainer Location: SF, Oakland Direct Hire, Onsite - will travel to different offices Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Director as needed Deliver problem recognition, research, isolation, resolution, and follow-up steps for all rep
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Posted 20 days ago | Updated 11 hours ago

Senior Support Engineer - API

OpenAI

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On-site in San Francisco, California, USA

Full-time

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of
Posted 3 hours ago

IT Support Escalation Engineer

OpenAI

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On-site in San Francisco, California, USA

Full-time

About the Team As a member of the IT Support team, and our first IT Support Escalation hire, you'll be stepping into a secure, employee-centric, and technologically advanced environment to tackle robust IT Support Escalations. Our priority is to structure our support operations to effectively triage and resolve technical issues reported by our business partners and stakeholders, with the necessary tools and resources to minimize disruption and accelerate productivity. You will act as the primar
Posted 15 hours ago | Updated 3 hours ago

Geek Squad Agent (Retail Store)

Best Buy

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On-site in Pleasant Hill, California, USA

Part-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi
Posted 5 days ago | Updated 3 hours ago

Geek Squad Agent (Retail Store)

Expedia Group

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On-site in Pleasant Hill, California, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi
Posted 5 days ago | Updated 3 hours ago

Geek Squad Agent (Retail Store)

Expedia Group

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On-site in Dublin, California, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi
Posted 6 days ago | Updated 3 hours ago

Geek Squad Agent (Retail Store)

Best Buy

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On-site in Dublin, California, USA

Part-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi
Posted 6 days ago | Updated 3 hours ago

Senior Customer Support Engineer

Fastly

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On-site in San Francisco, California, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos
Posted 1 day ago | Updated 3 hours ago