1st Line Support Jobs in Jersey City, NJ

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Technical Support Manager, 1st Shift

Sparks Group

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Hybrid in New York, New York, USA

Full-time

Job Summary/Company: Are you a hands-on technical leader with a passion for managing and mentoring teams in a fast-paced environment? We are seeking a Technical Support Manager to oversee our Operations Technical Support Team, focusing on delivering exceptional service to our customers. This is a 24x7 operation and the desired shift is Tuesday-Saturday 9am-5pm. This position is available in NY, NY, or Winston-Salem, NC. Responsibilities: Team Management: Oversee the Operations Technical Suppor
Posted 16 days ago | Updated 1 hour ago

Executive Desktop Support Lead

Dexter Technologies

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On-site in New York, New York, USA

Full-time

Dexter Technologies is a leading provider of Staffing and Recruiting Services.For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Executive Desktop Support Lead Location: NYC, on-site
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Posted 12 days ago | Updated 9 days ago

Technical Support Lead

SilverSearch, Inc.

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Hybrid in New York, New York, USA

Full-time

Company: Global Law Firm Overview: As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through incident resolution, service requests, hardware management, and network maintenance. Serving as the knowledge hub, you solve issues, escalate complex issues, ensure adherence to policies, and optimize service levels. Collaborating closely with the Tech Support Manager, you foster efficiency and
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Posted 6 days ago

IT Technician - Desktop Support

Siri Infosolutions Inc

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On-site in The Bronx, New York, USA

Contract

Develop an understanding and use of system management tools, utilizing Jamf, Apple Business Manager, Workspace One, Google Workspace, Nexthink, Device Automation, Enterprise Connect and additional technologies. Develop an understanding of the infrastructure systems that support the environment, Active Directory, Network infrastructure etc. Assist with the administering of systems used to support the end user devices Assist with the planning and testing the required configuration profiles to conf
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Posted 1 day ago | Updated 3 hours ago

Service Desk Analyst/Help Desk Analyst/ Desktop Support Analyst/ Deskside Analyst

Orpine.com

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On-site in New York, New York, USA

Contract

Job Title: Service Desk Analyst Location: New York, NY Duration: 12 Months+ Job Description: This role is a fantastic opportunity to gain global experience working for one of the largest law firms in the world and learn the unique approach that a truly global firm utilizes towards Information Technology.Key relationships The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service
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Posted 5 days ago

IT Support Specialist

Godspeed Group

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On-site in New York, New York, USA

Full-time

Job Description: As an IT Support Specialist, you will play a crucial role in delivering superior customer service to our 70+ retail store locations nationwide and corporate offices. Under direct supervision, you will install, maintain, test, and repair systems and networks, providing first-level technical support to the organization. You will be responsible for troubleshooting technical issues, documenting, and inventorying the environment, and assisting with the installation and maintenance of
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Posted 2 days ago

IT User Support Specialist

Hogan Lovells US LLP

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On-site in New York, New York, USA

Full-time

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. The role of the IT User Support Specialist is to provide desk side support to the business. This involves taking ownership of incidents & requests that have been assigned or escalated to the desk side team. They are responsible for troubleshooting these through to resolution in a timely and consistent manner, meeting customer satisfaction and continuous service delivery demands, thus cultivating
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Posted 9 days ago

Application Production Support Leads (x2) - Plano, Chicago, or Jersey City NJ

Matlen Silver

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On-site in Jersey City, New Jersey, USA

Full-time

Job description Job Title: Application Production Support Leads Duration: 12 TO 24 months Location: Plano, Chicago, or Jersey City NJ Required Pay Scale: 56 Project Details: For the Application Production Services & Engineering (APS&E) - Markets Application Production Services (MAPS) Team Being part of IT production support team providing front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Applicatio
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Posted 29 days ago | Updated 4 hours ago

Jr. Systems Engineer

Atlas Technica

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On-site in New York, New York, USA

Full-time

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Client/Dedicated On-Site, New York, NY Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , thrive, and
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Posted 23 days ago

Customer Support Representative

TEKsystems c/o Allegis Group

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On-site in Hoboken, New Jersey, USA

Full-time

Description: This person will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. This person will handle roughly 30-50 inbound calls a day. The Customer Support Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and naviga
Posted 1 day ago | Updated 1 hour ago

Tech Support Analyst

Kforce Technology Staffing

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On-site in New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in New York City, NY that is looking for a Senior Technical Support Analyst to join their team. Summary: This person will work with a team and be responsible for onsite technical issues. The Senior Technical Support Analyst will need to be onsite 5 days per week as support for the office staff. They will be setting up new pcs; A/V break/fix; Network printer breakfix; various other hardware and software break/fix; and first line troubleshooting phone and net
Posted 9 days ago | Updated 2 hours ago

Trade Support Analyst

Prutech Solutions

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On-site in New York, New York, USA

Contract

Greetings from PruTech. My Name is Suresh, I am a Recruiter with PruTech Solutions supporting a critical need for hiring manager. we support within a Fortune 500 client. We are Looking for Senior Trade Support Specialist / Analyst For one of our Financial Client s. About PruTech Founded in 1997, PruTech is dedicated to problem-solving, creating solutions, and maintaining strong partnerships with its clients. PruTech serves a diverse list of clients in different industries from government to fi
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Posted 11 hours ago | Updated 8 hours ago

FIX Onboarding and Production Support Specialist in New York - Onsite

SANS

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On-site in New York, New York, USA

Contract

Hands-on FIX Onboarding and Production Support Specialist who will be part of our Equity IT DevOps team supporting Equities, Options, Futures and Post trading allocations. The ideal candidate should have strong technical background with experience working with FIX Protocol and troubleshooting associated technical issues. Main responsibility will be working with clients to onboard them into our FIX trading platform and provide ongoing support to provide the highest level of customer satisfaction.
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Posted 3 hours ago

Executive Administrative Assistant

Kellton

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On-site in New York, New York, USA

Contract

Title: Executive Administrative Assistant Location: NYC Remote/Hybrid/Onsite: Hybrid Position Type: Contract, possible temp-to-perm Duration: 6+ months Rate: $28.00 - $30.00/hr ROLE OVERVIEW: We are looking for a candidate to join the team to help administratively support the sales efforts, and work alongside Analysts, Associates and sales professionals. RESPONSIBILITIES:Supports executives and administrative staff in general office duties and defers all significant decision making to management
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Posted 2 days ago | Updated 12 hours ago

Junior support engineer (video)

Softnet Consulting Inc.

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On-site in New York, New York, USA

Contract

Junior support engineer (video) Loc: NYC, NYOnsite from Day1--Need strictly locals Duration: Long term contract(24+ months) Confirm Rate: $open/hr. on c2c or w2. JOB DUTIES AND RESPONSIBILITIES: Seeking a dedicated Junior Support Engineer to manage our Client's extensive video management system, which includes over 65,000 cameras. This role requires interaction with various system management teams and customers to support over 650 servers, 28,000 cameras, and 4,000 users. The ideal candidate w
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Posted 8 hours ago

Support Engineer

Rivi Consulting Group

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Hybrid in New York, New York, USA

Contract

3+ years of experience in Application, and Production support and on call handling 24/7 applications and Infrastructure.Extensive experience working in a cloud environment.Experience in programming languages, be able to understand coding.Experience in monitoring and alerting using CloudWatch preferable.Experience working with ServiceNow.Experience in building and deploying CI/CD pipelines.Flexibility and adaptability to learn and support new technologies on the cloud..Demonstrated technical, ana
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Posted 1 day ago | Updated 13 hours ago

Hardware/Break Fix Technician

TEKsystems c/o Allegis Group

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On-site in New York, New York, USA

Full-time

Description: This customer facing, non-exempt HP PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to HP's PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful, and determined for succ
Posted 1 day ago | Updated 1 hour ago

IT Support Specialist

Randstad Digital

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On-site in New York, New York, USA

Contract

job summary: H&M is looking for an IT Support Specialist to join their Canadian team in Toronto. As a level 1/Level 2 Help Desk professional, they are looking for someone who is technically savvy and can report to the Toronto office Monday through Friday 8-5PM. Responsibilities: Technically savvy Level1/Level 2 Help Desk Scenarios Tickets usually created for incidents Or have a tech lounge (In the Toronto Office) Standard prompt stuff but also doing deskside/hardware type of support Proficie
Posted 5 days ago | Updated 1 hour ago

Technical Support Engineer

STAND 8

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On-site in New York, New York, USA

Full-time

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! We are currently seeking a skilled Technical Support Engineer to join our customer-focused team. If you have a passion for technology, excellent problem-solving skills, and a customer-centric approach, we invite you to apply for this exciting opportunity. The Technical Supp
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Posted 5 days ago | Updated 5 hours ago

Network and End User Support Contractor

Michael Page International

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On-site in New York, New York, USA

Contract

This role sits in the Network & End User Support team, within the Data Center and Infrastructure & Operations Department. MANDARIN SPEAKING CANDIDATE IS HIGHLY PREFERRED! THIS IS AN ON-SITE POSITION (5-days per week) Client Details A global commercial bank known for its extensive range of financial products and services. Description THIS IS AN ON-SITE POSITION (5-days per week) Lead all Windows operations, updates, and troubleshoot any issues Installation of network software, such as security or
Posted 16 days ago | Updated 5 hours ago