1st Line Support Jobs in Jersey City, NJ

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Technical Support Manager, 1st Shift

Sparks Group

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Hybrid in New York, New York, USA

Full-time

Job Summary/Company: Are you a hands-on technical leader with a passion for managing and mentoring teams in a fast-paced environment? We are seeking a Technical Support Manager to oversee our Operations Technical Support Team, focusing on delivering exceptional service to our customers. This is a 24x7 operation and the desired shift is Tuesday-Saturday 9am-5pm. This position is available in NY, NY, or Winston-Salem, NC. Responsibilities: Team Management: Oversee the Operations Technical Suppor
Posted 22 days ago | Updated 4 hours ago

Executive Desktop Support Lead

Dexter Technologies

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On-site in New York, New York, USA

Full-time

Dexter Technologies is a leading provider of Staffing and Recruiting Services.For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Executive Desktop Support Lead Location: NYC, on-site
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Posted 18 days ago | Updated 15 days ago

Technical Support Lead

SilverSearch, Inc.

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Hybrid in New York, New York, USA

Full-time

Company: Global Law Firm Overview: As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through incident resolution, service requests, hardware management, and network maintenance. Serving as the knowledge hub, you solve issues, escalate complex issues, ensure adherence to policies, and optimize service levels. Collaborating closely with the Tech Support Manager, you foster efficiency and
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Posted 11 days ago

Trade Support Analyst

Prutech Solutions

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Hybrid in New York, New York, USA

Contract

Greetings from PruTech. My Name is Suresh, I am a Recruiter with PruTech Solutions supporting a critical need for hiring manager. we support within a Fortune 500 client. We are Looking for Senior Trade Support Specialist / Analyst For one of our Financial Client s. About PruTech Founded in 1997, PruTech is dedicated to problem-solving, creating solutions, and maintaining strong partnerships with its clients. PruTech serves a diverse list of clients in different industries from government to fi
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Posted 1 hour ago

IT Technician - Desktop Support

Siri Infosolutions Inc

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On-site in The Bronx, New York, USA

Contract

Develop an understanding and use of system management tools, utilizing Jamf, Apple Business Manager, Workspace One, Google Workspace, Nexthink, Device Automation, Enterprise Connect and additional technologies. Develop an understanding of the infrastructure systems that support the environment, Active Directory, Network infrastructure etc. Assist with the administering of systems used to support the end user devices Assist with the planning and testing the required configuration profiles to conf
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Posted 7 days ago | Updated moments ago

IT User Support Specialist

Hogan Lovells US LLP

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On-site in New York, New York, USA

Full-time

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. The role of the IT User Support Specialist is to provide desk side support to the business. This involves taking ownership of incidents & requests that have been assigned or escalated to the desk side team. They are responsible for troubleshooting these through to resolution in a timely and consistent manner, meeting customer satisfaction and continuous service delivery demands, thus cultivating
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Posted 15 days ago

FIX Onboarding and Production Support Specialist

SANS

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On-site in New York, New York, USA

Third Party, Contract

TECH MATCH New York Candidates only. Local only Job Title: FIX Onboarding and Production Support Specialist Duties: 5 days onsite to start but will evolve into hybrid 4/1 after 3 months. Hands-on FIX Onboarding and Production Support Specialist who will be part of our Equity IT DevOps team supporting Equities, Options, Futures and Post trading allocations. The ideal candidate should have strong technical background with experience working with FIX Protocol and troubleshooting associated techn
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Posted 1 day ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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On-site in New York, New York, USA

Full-time

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer se
Posted 16 hours ago | Updated 4 hours ago

Jr. Systems Engineer

Atlas Technica

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On-site in New York, New York, USA

Full-time

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Client/Dedicated On-Site, New York, NY Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , thrive, and
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Posted 28 days ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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On-site in New York, New York, USA

Full-time

Description: Looking for an outgoing Level 1 Help Desk support Analyst to join the Service Desk. This individual will serve as the front-line IT support. On a day to day basis you will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users, promote and escalate problems, incidents and requested action items. The client is looking for someone that the
Posted 4 hours ago

Tech Support Analyst

Kforce Technology Staffing

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On-site in New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in New York City, NY that is looking for a Senior Technical Support Analyst to join their team. Summary: This person will work with a team and be responsible for onsite technical issues. The Senior Technical Support Analyst will need to be onsite 5 days per week as support for the office staff. They will be setting up new pcs; A/V break/fix; Network printer breakfix; various other hardware and software break/fix; and first line troubleshooting phone and net
Posted 14 days ago | Updated moments ago

IT Support

Michael Page International

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On-site in New York, New York, USA

Contract

As a Level 1 Help Desk Technician, you will be the first point of contact for users seeking technical assistance and support. You will troubleshoot issues, provide timely resolutions, and escalate complex problems to the appropriate teams when necessary. Client Details Top tier non for profit. Description Provide first-level technical support to end users via phone, email, or ticketing system. Troubleshoot hardware and software issues on desktops, laptops, printers, and other peripherals. Inst
Posted 20 hours ago | Updated moments ago

Executive Administrative Assistant

Kellton

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On-site in New York, New York, USA

Contract

Title: Executive Administrative Assistant Location: NYC Remote/Hybrid/Onsite: Hybrid Position Type: Contract, possible temp-to-perm Duration: 6+ months Rate: $28.00 - $30.00/hr ROLE OVERVIEW: We are looking for a candidate to join the team to help administratively support the sales efforts, and work alongside Analysts, Associates and sales professionals. RESPONSIBILITIES:Supports executives and administrative staff in general office duties and defers all significant decision making to management
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Posted 23 hours ago | Updated 1 hour ago

FIX Onboarding and Production Support Specialist in New York - Onsite

SANS

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On-site in New York, New York, USA

Contract

Hands-on FIX Onboarding and Production Support Specialist who will be part of our Equity IT DevOps team supporting Equities, Options, Futures and Post trading allocations. The ideal candidate should have strong technical background with experience working with FIX Protocol and troubleshooting associated technical issues. Main responsibility will be working with clients to onboard them into our FIX trading platform and provide ongoing support to provide the highest level of customer satisfaction.
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Posted 5 days ago

Application Support Analyst

Tanisha Systems, Inc.

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Hybrid in Jersey City, New Jersey, USA

Full-time, Contract

Application Support Analyst Columbus, OH / Jersey City, NJ Contract/ FTE Job Summary: In this role, you'll be the go-to person for our users, providing exceptional support for Citrix XenApp and virtual desktop solutions. You'll troubleshoot a wide range of application issues, ensuring our users have a seamless and productive experience. Your knowledge of VMware will be a valuable asset as well. Responsibilities: Provide first-line technical support to users experiencing issues with Citrix XenAp
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Posted 4 days ago | Updated moments ago

IT Support Engineer

TEKsystems c/o Allegis Group

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On-site in New York, New York, USA

Full-time

Description: This is a customer oriented support role centered on providing first-level technical support towards end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. A tech savvy individual with willingness to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution and deliver on tech requests, tasks and projects are important aspects of this position. A good understa
Posted 16 hours ago | Updated 4 hours ago

Technical Support Engineer

STAND 8

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On-site in New York, New York, USA

Full-time

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! We are currently seeking a skilled Technical Support Engineer to join our customer-focused team. If you have a passion for technology, excellent problem-solving skills, and a customer-centric approach, we invite you to apply for this exciting opportunity. The Technical Sup
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Posted 4 days ago | Updated moments ago

Junior support engineer (video)

Softnet Consulting Inc.

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On-site in New York, New York, USA

Contract

Junior support engineer (video) Loc: NYC, NYOnsite from Day1--Need strictly locals Duration: Long term contract(24+ months) Confirm Rate: $open/hr. on c2c or w2. JOB DUTIES AND RESPONSIBILITIES: Seeking a dedicated Junior Support Engineer to manage our Client's extensive video management system, which includes over 65,000 cameras. This role requires interaction with various system management teams and customers to support over 650 servers, 28,000 cameras, and 4,000 users. The ideal candidate w
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Posted 5 days ago

IT Support Analyst

TechSpace Solutions Inc.

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On-site in Secaucus, New Jersey, USA

Contract

Job Title : Desktop Support (Level 2) Location : Secaucus, NJ 07094 Duration : 12+ Months Job description: 2+ years of progressive experience in the desktop environment.Advanced knowledge and understanding of Windows desktop operating systems and intermediate knowledge and understanding of APPLE MAC systems.Advanced ability to perform complex troubleshooting / analysis of PC hardware, operating systems, and office automation software, with expert level knowledge in at least one area of specializ
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Posted moments ago

IT Support Specialist

Randstad Digital

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On-site in New York, New York, USA

Contract

job summary: H&M is looking for an IT Support Specialist to join their Canadian team in Toronto. As a level 1/Level 2 Help Desk professional, they are looking for someone who is technically savvy and can report to the Toronto office Monday through Friday 8-5PM. Responsibilities: Technically savvy Level1/Level 2 Help Desk Scenarios Tickets usually created for incidents Or have a tech lounge (In the Toronto Office) Standard prompt stuff but also doing deskside/hardware type of support Proficie
Posted 10 days ago | Updated 1 hour ago