1st Line Support Jobs in Boston, MA

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Technical Support 1

Apex Systems

On-site in Boston, Massachusetts, USA

Full-time

Job#: 2022663 Job Description: 100% Remote Technical Support Opportunity! Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country. For applicants who are interested in the Technical Support opportunity; please send a Word resume to Liz Papell, Professional Recruiter, at Position: Technical Support Location: 100% Remote Rate: $19.25/hr Duration: 6-month contract-to-hire Job Purpose: As a Technical Support Analyst, you are on the front

Application Support Specialist

Talent Group

Hybrid in Boston, Massachusetts, USA

Contract

Minimum BA/BS with 2+ years of professional IT experienceProven problem-solving skills.Strong experience with problem solving skills.Excellent written and oral communication skillsWorking knowledge of Microsoft Office SuiteExposure to the following technologies is a plus:AccelaJIRAService Desk SolutionsCustom Web ApplicationsOnline collaborative products (such as Microsoft Teams)

Application Support Specialist

TEKsystems c/o Allegis Group

On-site in Boston, Massachusetts, USA

Full-time

Description: Application Support Specialist 3 months - funded through 6/30/2024 - potential extension Visa Friendly 100% On-Site - 100 Cambridge Street - Boston, MA The Executive Office of Energy and Environmental Affairs (EEA) is seeking an Application Support Specialist that will be part of a support team, providing technical assistance and support for end users with the operation and functionality of custom web build platforms currently used within the specific agencies/programs RESPONSIBIL

Dynamics CRM Administrator- Boston, MA - $100k

Nigel Frank International

On-site in Boston, Massachusetts, USA

Full-time

Dynamics CRM Administrator Onsite in Boston, MA Up to $100k base compensation + bonus Job Description: Responsible for maintaining and managing the Microsoft Dynamics CRM platform and associated applications. Tasks include implementing configuration changes, offering support and training to users, including executives, and adapting the system to evolving business needs. This position reports to the Director of Business Solutions. Responsibilities: Daily maintenance and configuration of Micro

Conferencing Technology Specialist

New Era Technology

On-site in Cambridge, Massachusetts, USA

Full-time

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information

Deployment Technician

TEKsystems c/o Allegis Group

On-site in Boston, Massachusetts, USA

Full-time

Description: Our client is looking for technicians to work on a short term project in Boston. The purpose of this project is to set up workstations for employee training. The technicians will be working with the Technical Project Manager to set up all-in-one workstations that will be used for employee trainings. This deployment technician will assist with additional project initiatives such as hardware support and technical troubleshooting. 1-2 years of technical experience is preferred! Skills

Administrative Assistant - Senior

SSI People

Hybrid in Framingham, Massachusetts, USA

Contract

Job Title: Administrative Assistant - Senior Location: Hybrid - Framingham, MA - 01701 Job Description: The Administrative Assistant will support a VP and two AVPs, for Global Talent Management and 2 AVPs. Schedules and maintains multiple calendars of appointments and meetings Supports and monitors the on-going administration of HR and Talent program processes to ensure consistent and timely execution Coordinates travel itineraries and process expenses Responds to questions, requests, and resea

Help Desk Support Engineer I

Judge Group, Inc.

On-site in Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $25.00 USD Hourly - $28.00 USD Hourly Description: Hi there! I'm glad you found us. Do you want to be the newest member of a dynamic team in an industry leading company? Well this is your job. We are hiring for Help Desk Support Engineer role and our client is looking to interview and hire ASAP. The full description is below. Please submit your qualified resume to Job Title: Help Desk Support Engineer Location: Boston MA (Downtown) Duration: 6+ months contract

IT Application Support Specialist

TEKsystems c/o Allegis Group

On-site in Boston, Massachusetts, USA

Full-time

Description: Provide expertise and technical knowledge about a web application or suite of web applications Answer queries and resolve issues with custom software applications and escalate or close tickets as necessary Able to interpret and appropriately triage IT issues reported by users Respond to email messages for customers seeking help and provide on-call tech support Ask questions to determine nature of problem Walk customer through problem-solving process Train users on specific applicati

Desktop Support

Vastika Inc.

On-site in Needham, Massachusetts, USA

Full-time

MSP exp required. Department: Service and Support Reports to: Senior Consultant General Summary: Network Engineers are strong in all the most common and popular networking technologies. In addition to strong technical aptitudes, backed by at least 1 year of in the trenches experience, this person is a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance. The pace and demands in this environment are usually much greater than an "inhous

Hardware Repair Technician (Boston, MA)

TEKsystems c/o Allegis Group

On-site in Boston, Massachusetts, USA

Full-time

Hardware Repair Technician 24 Month Contract to Hire In-Person Monday-Friday Must Have Car - you will be using personal vehicle to travel to end clients sites. You will be reimbursed for any and all travel. Description: In this role, the manager really needs a tech that is very repair focused. Meaning they have experience breaking apart laptops/desktops down to the motherboard and repairing issues. The manager is NOT looking for software experience. They are also looking for RPOS or print ex

IT Help Desk Technician

TEKsystems c/o Allegis Group

On-site in Boston, Massachusetts, USA

Full-time

Second and Third Shift Opportunity Description: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders related to network connectivity or computer projects Provides analysis and resolution of computer problems and issues. Guides end users through diagnostic procedures in order to resolve as many problems as possible Escalates problems to supervisor, when necessary Have k

PC Technician

Robert Half

On-site in Boston, Massachusetts, USA

Contract

Description 85% Windows environment, 15% Mac Windows is a must, mac is a nice to have Office 365, ServiceNow ticketing system, some iPhone and iPad support, they use Intune They want this to be a polished person that could become a FTE employee IT Kiosk environment; walk up tickets, face to face support o Rest of the time will be spent monitoring the ServiceNow ticketing queue Day to Day: different shifts - Kiosk support (face to face), backup support monitoring the ticket queue, monitoring Ser

Senior Systems Analyst with SQL - investor support - RTH

Yoh - A Day & Zimmerman Company

On-site in Boston, Massachusetts, USA

Full-time

Senior Systems Analyst, Production Support, SQL - Investor Services, FI and Derivatives. Candidate must work onsite 3 days a week and be able to work in both Boston and Needham. 1. Must have experience supporting investors prefer to see candidates that have experience working with investment tools, research tools, investment reporting, Factset background, and the like. This person needs to know the basics of of holdings, transactions, benchmarks, etc 2 Must have experience with Fixed Income and

Desktop Support Analyst

Robert Half

On-site in Cambridge, Massachusetts, USA

Contract

Description They have 1 FTE Network Specialist and 1 part time Desktop Support person1 FTE handles networking, firewalls, troubleshooting and supportPart time support person handles user set up, 365 and SharePoint support, hardware requisitionNow there is a gap in coverage with the IT director out on leaveCambridge office is 60-70 staff members: researchers, people with PhDs, Masters, etc. Remote employees and DC office needs supportOur contractor will be supporting in person technical support n

Desktop Support Analyst

Robert Half

On-site in Boston, Massachusetts, USA

Contract

Description Tech Manager is based out of Miami. Their sole Desktop Support tech is taking an internship in Cyber Security and will be leaving the job for 3 months minimum This person will be moonlighting, providing occasional support to school while they are on leave still, so they will be around campus occasionally The contractor we place will be the sole person onsite for IT Support issues at school, but they will be backed up by clients 8 person Regional IT team Level 1 and Level 2 Tech Suppo

Help Desk Technician

Mindbank Consulting Group

On-site in Boston, Massachusetts, USA

Full-time

Position Help Desk SpecialistLocation Boston, MA (Work is Onsite)Contract Supporting Department of EducationPay Rate $55,000 - $75,000* Able to obtain a Public TrustMindbank Consulting Group has an immediate need for a Help Desk Specialist. The Help Desk Specialist will provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this

Desktop/ IT Support

Aptino

On-site in Salem, Massachusetts, USA

Contract

Provide advanced troubleshooting through proven technical expertise Manage the change, incident and problem queue Monitor and review network alerts, network equipment Monitor Servers Provides incident response services such as incident, problem & crisis management that include monitoring, diagnosing, and resolving hardware and/or software issues elevated from the Support Center and other Technical Services groups. Experience managing a large and complex network, experience with MS Exchange, Acti

Help Desk Coordinator II

Bentley University

On-site in Waltham, Massachusetts, USA

Full-time

Job Description Summary The Bentley IT Help Desk Coordinator II position provides IT support over the phone, email, remote, in-person or occasionally in faculty/staff offices. Responsibilities include initial customer contact, resolving routine issues, troubleshooting non-routine or problem issues, client consultation with using existing or new applications, resolving authentication and access issues to all applications on campus, advising and troubleshooting document permissions issues related

Mac Architect/Support Engineer

Randstad Digital

On-site in Boston, Massachusetts, USA

Contract

job summary: location: Boston, Massachusetts job type: Contract salary: $55 - 60 per hour work hours: 8am to 4pm education: Bachelors responsibilities: A MacOS support engineer/architect is a professional who provides technical assistance and solutions for MacOS devices and systems. They are responsible for installing, configuring, troubleshooting, and maintaining the performance and security of MacOS environments. They also design and implement MacOS architectures that meet the needs and