2nd Line Support Jobs in Alexandria, VA

Refine Results
1 - 20 of 7,128 Jobs

Call Center Representative (Tier I)

22nd Century Technologies, Inc.

On-site in Washington, District of Columbia, USA

Full-time

Duration: Long Term Work duties are performed remotely except on site presence is requested.The call center is open 24/7/365, thus weekend and holidays availability are expected.Duties: Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem.Providing telephone, email and walk-in support to the client end-user community.Creating, updating, and resolving Remedy incident tickets; ensuring problem ownership

Desktop Engineer

Danta Technologies

On-site in Washington, District of Columbia, USA

Contract

Hi My name is Srikanth and I'm an IT recruiter at Danta TechnologiesOne of my client is looking for Windows L3 SME / Desktop Support Engineer L3 @ Washington DC (Onsite) Please find the complete job description given below. if your Intrested, please share your resume to Role: Windows L3 SME / Desktop Support Engineer L3 Location: Washington DC Duration: Long Term ContractResponsibilities: Addressing User Tickets: Respond promptly to user queries related to hardware, software, and networking. Di

Tier II Application Support/O&M Support

General Dynamics Information Technology

On-site in Washington, District of Columbia, USA

Full-time

Duties and Responsibilities: The candidate will be expected to provide dedicated application support services as outlined below: Provide Tier 1 customer support for user security administration, including the setup, removal, and modification of user login accounts.Provide Tier 2 customer support to research and resolve items escalated from Tier 1, correct data inaccuracies, and provide guidance to Tier 1 staff.Liaise with the Tier 3 Support Team and system development teams as required to recor

Program Support Specialist

NetImpact Strategies, Inc

Hybrid in Rockville, Maryland, USA

Full-time

We have an opportunity for a Program Support Specialist to join our talented program management team in Rockville, MD. The successful candidate will work with customers across multiple workstreams to support the Program Management needs of a federal client focused on various IT and data sharing initiatives. The candidate will be supporting Project Managers with daily operations support and communications management as well as assisting with other responsibilities as necessary. Typical responsib

Hardware Technician

Rackner

On-site in Washington, District of Columbia, USA

Full-time

Title: Senior Hardware Technician Clearance: Top Secret (SCI Eligible) Location: Washington, D.C. (Onsite) About this role: As a Senior Hardware Technician, you will play a crucial role in ensuring the smooth operation of IT systems and providing comprehensive end-user support services to facilitate the execution of the agencies core mission. Your responsibilities will include maintaining a fully functional Service Desk, providing on-site support 24/7/365 to approximately 1,200 desktop computer

IT Support Technician

Pyramid Consulting, Inc.

On-site in Chantilly, Virginia, USA

Contract

Immediate need for a talented IT Support Technician. This is a 06+ Months contract opportunity with long-term potential and is located in Chantilly VA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-09588 Pay Range: $16 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Primary

Help Desk Support Spec IV

Robert Half

On-site in Washington, District of Columbia, USA

Contract

Description Robert Half, partnering with one of our Fortune 500 Government clients, is looking for someone to support local and field users as a Help Desk Analyst. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is onsite in the Washin

Help Desk- on site Washington D.C.

Motion Recruitment Partners, LLC

On-site in Arlington, Virginia, USA

Full-time

Help Desk This company is a worldwide nonprofit organization dedicated to advancing enduring solutions for enhancing education, fostering health, and broadening economic opportunities. With a legacy dating back to 1958, the organization has consistently taken the lead in crafting, executing, and assessing impactful and inventive initiatives across over 80 countries globally. This position is located in Washington D.C. and the candidate will need to come into office Monday-Friday. What You Will B

IT Internship - Local Government

Vector Talent Resources

On-site in Arlington, Virginia, USA

Contract

ATTENTION 2023 AND 2024 COLLGE GRADUATES INFORMATION TECHNOLOGY INTERNS NEEDED!! INTERN JOBS START JULY 2024 SEPTEMBER 2024 AND WILL RUN FOR A YEAR!! APPLY NOW VECTOR JOB OPENING JOB ID: 1513-24R-TRS-BH CONTACT: SALARY/HOURLY RATE: $15.00 - $ 24.00 Hourly LOCATION: ONSITE in Arlington, VA (This is NOT a remote opportunity.) JOB TYPE: Full-Time Contractor W2 40 hours per week WORK HOUR: This is a full-time position (40 hours/week) 8:00 a.m. - 5:00 p.m.; Monday through Friday. Interns are ex

Technology Support Analyst

Request Technology, LLC

On-site in Washington, District of Columbia, USA

Full-time

Technology Support Analyst Salary: Starting at $75k Location: Washington, DC On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 5+ years of experience in a professional services environment, law firm experience preferable.Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues.Knowledge and the ability to support Microsoft operating system, including networking components, hardware, peripheral devices. Respo

Service Desk Analyst

Arnold & Porter Kaye Scholer LLP

On-site in Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Executive Deskside Support Specialist

Stand Together Chamber of Commerce

On-site in Arlington, Virginia, USA

Full-time

Stand Together is seeking an Executive Deskside Support Specialist to provide dedicated support to our Chairman and Executive Team. Through customer focus, thoughtful interactions, resourcefulness, and a proactive approach, you will enhance value by removing roadblocks for roles that have a high strategic impact in advancing Stand Together's vision of social change. The ideal candidate is enthusiastic about problem resolution and has a strong technical understanding of systems. This role require

Help Desk Technician

NuAxis LLC

On-site in Falls Church, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

IT Helpdesk Support

Zolon Tech Solutions Inc

On-site in Washington, District of Columbia, USA

Third Party, Contract

Computer User Support Specialists Location: United States-District of Columbia-Washington, Maryland, Northern VA, (Onsite location) Shift: 1st Shift Travel: <5% Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) includi

Application Support Engineer - (Remote & Onsite 1 Day a week) - LOCALS ONLY

Zillion Technologies

Hybrid in Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 PLEASE APPLICATION SUPPORT ENGINEER Location : Remote and Onsite Once a week ( VIENNA, VA) Duration : Long term ongoing contract with no end date DIRECT BANKING CLIENT Description: This role serves as a subject matter expert for an assigned set of applications providing operational support to the organization. To research, evaluate, im

Deskside Technician II

Stefanini

On-site in Arlington, Virginia, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Supporting IT equipment in

Sr. Desktop Support Analyst

Go2Group Inc.

On-site in Washington, District of Columbia, USA

Full-time

Ready to join a dynamic, #1 worldwide leader, and award-winning technology-driven law firm that's setting the global standard? If you're fueled by energy and passionate about making an impact, seize this opportunity and apply today! Key points: MUST be willing to be 100% onsite in the downtown Washington D.C office.Two shift available, both Mon-Fri, either 8:30am-5pm or 9:30am-6pm EST.Salary range of $80-92k w/ up to12%+ bonus. Join our team as a Desktop Support Analyst II, where you'll play a

Sr. Technical Support Analyst

John Hopkins University

On-site in Washington, District of Columbia, USA

Full-time

We are seeking a Sr. Technical Support Analyst. Under general supervision, perform routine PC setup, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hotfixes, system updates, and testing changes to the environment. Assistance with departmental-specific applications and interaction with vendor application installations. Strong liaison with customers and departments. Involved with analyzing user needs in the comp

OneDrive/O365 ATE End User Support

Apex Systems

On-site in Falls Church, Virginia, USA

Full-time

Job#: 2019823 Job Description: For Immediate Response, please e-mail : with your WORD resume, best time to speak, and title 0365. Position: Helpdesk/Desktop Techs (0365 Support) x12 Duration: 6+ Month Contract Please read thoroughly and ensure you're good with ALL requirements and pay rate. Not interested or know someone that might also be interested? Please send referrals! ABSOLUTE MUST HAVES: Authorized to work in the US | Reliable TransportationImmunizations (Titers Test, Hep B, TB Screen,

Junior ETL Developer/Admin

Pyramid Consulting, Inc.

Hybrid in McLean, Virginia, USA

Contract

Immediate need for a talented Junior ETL Developer/Admin. This is a 06+ Months Contract opportunity with long-term potential and is located in McLean, VA ( Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:24-13494 Pay Range: $40- $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: 1+ ye