2nd line support Jobs in chicago, il

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Technology Operations Support - 2nd Shift

Request Technology, LLC

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Chicago, Illinois, USA

Full-time

Hybrid, 3 days onsite, 2 days remote We are unable to sponsor as this is a permanent full-time role 2nd shift Tuesday Saturday 230pm 11pm cst A prestigious company is looking for a Technology Operations Support 2nd Shift. This person will drive improvements on production support, control, release management of platform services including storage, cloud, Linux/Unix, networking, etc. This person will need experience with UC4. Responsibilities Employ first-level Incident identification and resolu
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Posted 24 days ago | Updated 18 days ago

Technology Operations Support Analyst 2nd Shift

Request Technology, LLC

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Chicago, Illinois, USA

Full-time

This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week We are unable to sponsor for this permanent full-time role Position is bonus eligible Prestigious Financial Company is currently seeking a Technology Operations Support Analyst, preferably with UC4 experience. Candidate will be responsible for monitoring the production environment. It also includes reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will r
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Posted 38 days ago | Updated 7 days ago

Senior Cloud Support Engineer, Database Security & Authentication Management - US Public Sector (2nd Shift)

Snowflake Inc.

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Texas, USA

Full-time

Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building connections. Snowflake's values are key to our approach and success in delivering world-class Support. Putting customers first, acting with in
Posted 27 days ago | Updated 11 hours ago

Technology First Line Risk Manager - Data Governance Risk Support

M&T BANK CORPORATION

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Remote

Full-time

Sponsorship is NOT available for this position. Overview: Leads risk analysis for complex initiatives, influencing overarching risk framework and providing advanced guidance to leadership for informed decision-making aligned with organizational imperatives. Primary Responsibilities: Develop and implement strategic approaches for in-depth risk assessments for comprehensive coverage of all technology capabilities.Develop and execute sophisticated risk management framework and programs that infor
Posted 17 days ago | Updated 11 hours ago

IT Help Desk Support Specialist/ Desktop Support Technician/ Help Desk Technician Technical Support Specialist/ IT Support Analyst/ Customer Support Specialist - IT Services/ Help Desk Analyst/ IT Service Desk Technician/ Technical Support Representative/ Desktop & Hardware Support Specialist

SNtial Technologies, Inc.

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Chicago, Illinois, USA

Contract

Qualifications: Responsibilities:Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary. Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall
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Posted 21 hours ago

Associate Principal, Production Support

Request Technology, LLC

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Chicago, Illinois, USA

Full-time

Associate Principal, Production Support Salary: $100k-$115k + 15% bonus Location: Chicago, IL or Dallas, TX Second Shift: Tue-Sat 2:30pm 10:30pm CST Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor s degree 5+ years experience production systems operations or an equivalent combination of education and work experience Working knowledge of ITIL principles Sophisticated understanding of enterprising technology Knowledge of Clear
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Posted 3 days ago | Updated 1 day ago

Sr Associate - Production Support

Amtex System Inc.

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Chicago, Illinois, USA

Full-time, Part-time, Third Party, Contract

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. Job title:
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Posted 8 days ago | Updated 12 hours ago

Lab Computing Engineer

Quantumbyte Innovation, LLC

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Chicago, Illinois, USA

Contract

Lab Computing Engineer Location Chicago, IL (onsite) Pay - $50 Visa Open Relocation Open Interview Virtual Must come from an extensive BioTech/Pharma background w/ good experience in GxP Lab Computing Engineer The Lab Computing Engineer provides both consulting, analytical and technical laboratory services, including multi vendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to
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Posted 1 day ago

IT Support Specialist

Robert Half

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Harvey, Illinois, USA

Full-time

Description We are offering a permanent employment opportunity for an IT Support Specialist in the steel manufacturing industry, located in Harvey, Illinois, United States. As an IT Support Specialist, your role will be pivotal in liaising between Managed Service Providers (MSP) and end users, providing levels 1-3 support and facilitating new hardware and software launches. Responsibilities: Serve as the primary contact for MSP and end users, ensuring smooth communication and timely resolution
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Posted 11 days ago | Updated 8 hours ago

Client Support Specialist (IT Desktop Support)

MMC Group, L.P

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Des Plaines, Illinois, USA

Contract

MMC Group is hiring for a Client Support Specialist for our client in Rosemont, IL! Contract: Contract to Hire Start: ASAP Shift: M-F 8AM-5PM Pay: $25-37/hr DOE Location: Higgins Rd, Rosemont, IL Acts as a support arm for all corporate infrastructure support and application teams. Follows all required policies and established corporate standards. Analyzes and resolves assigned incident and request tickets; documents problem resolution and communicates impact to internal customers; identifies, do
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Posted 8 days ago

Associate Principal, Production Support

Request Technology, LLC

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Chicago, Illinois, USA

Full-time

Associate Principal, Production Support Salary: $100k-$115k + 15% bonus Location: Chicago, IL or Dallas, TX Second Shift: Tue-Sat 2:30pm 10:30pm CST Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor s degree5+ years experience production systems operations or an equivalent combination of education and work experienceWorking knowledge of ITIL principlesSophisticated understanding of enterprising technologyKnowledge of Clearing and F
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Posted 31 days ago | Updated 1 day ago

Production Support Specialist

Hallmark Global Technologies

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Chicago, Illinois, USA

Full-time

The Opportunity: Investigate and resolve defects reported by clients in a timely and efficient manner. Collaborate with cross-functional teams to identify the root cause of defects and implement solutions. Document resolution steps and maintain logs for future reference and process improvement. Perform in-depth analysis and categorization of reported incidents or defects. Identify patterns or recurring issues to escalate appropriately to development or support teams. Act as the initial point of
Posted 43 days ago | Updated 15 hours ago

Desktop Support Analyst

Robert Half

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Chicago, Illinois, USA

Contract

Description We are in the process of recruiting a Desktop Support Analyst for our team located in CHICAGO, Illinois, United States. This role falls under the Education - University industry and is a short-term contract employment opportunity. The Desktop Support Analyst will be responsible for a range of tasks, including managing technology-related issues, maintaining hardware systems, and providing technical support to users. Responsibilities: Manage and resolve technical issues related to des
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Posted 1 day ago | Updated 8 hours ago

IT Desktop Support Technician

Sky Systems, Inc. (SkySys)

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Des Plaines, Illinois, USA

Part-time

Job Title & Location: IT Desktop Support Technician (Part Time) & Des Plaines, IL Experience: Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripher
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Posted 15 days ago

Java Developer- Only W2

Sansar Tec

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Chicago, Illinois, USA

Contract

Position: Java DeveloperLocation: Chicago, IL 60601 (Hybrid Role) Must Have Skills: Microservices, Spring boot, Kafka cluster, Azure basics and production support Cloud, Kafka basics, Splunk and production support
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Posted 25 days ago

Supervisor, Technical Services (Department of Facilities Management)

Cook County Bureau of Human Resources

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Chicago, Illinois, USA

Full-time

Job SummaryProvide day-to-day work direction and supervise to maintain steady workflow and productivity in Information Technology (IT) support, operations, and activities. Manage technical services for the Bureau/Department and provide system and other technical training to department staff. Design and customize data entry screens for department use. Develop and maintain systems, tools, and device manuals, practices, and policies. Troubleshoot and resolve end user problems. This position is Acti
Posted 1 day ago | Updated 1 day ago

Technology Operations - Production Support

Request Technology, LLC

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Chicago, Illinois, USA

Full-time

NO SPONSORSHIP Associate Principal, Technology Operations - 2nd shift (Tuesday - Saturday 2:30pm to 10:30pm) SALARY: $100k - $120k plus 15% bonus LOCATIONS: CHICAGO, IL 3 days in office and 2 days remote SELLING POINTS: Tuesday through Saturday 230pm to 1030pm, mainframe is a plus. You will need to come from a large enterprise environment and be able to support multiple applications, infrastructure, window, unix linux. Must come from production support area. uc4 is a big plus production supp
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Posted 42 days ago | Updated 3 days ago

PC Technician- Evanston,IL- Onsite- Contract 6 + Months

Pegasus Knowledge Solutions

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Evanston, Illinois, USA

Contract

Title : PC Technician (Level 1 and 2) Location : Evanston, IL Duration : 6 month Key Responsibilities: Provide first-level technical support to customers in person at the help desk.Troubleshoot and resolve basic hardware issues (e.g., desktops, laptops, printers, peripherals).Assist with software-related problems, including installation, configuration, and troubleshooting of common applications.Log and track all support requests in the ticketing system, ensuring timely resolution and follow-up.E
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Posted 15 days ago | Updated 1 day ago

Structural Engineer

Leidos

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Chicago, Illinois, USA

Full-time

Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you c
Posted 11 days ago | Updated 11 hours ago

Structural Engineer

Leidos

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Chicago, Illinois, USA

Full-time

Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment
Posted 11 days ago | Updated 6 hours ago