2nd Line Support Jobs

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Warehouse Clerical Support Administrator - *2nd Shift: 3pm Start*

Best Buy

On-site in Polk City, Florida, USA

Full-time

As a Warehouse Clerical Support Administrator, you'll create exceptional online shopping experiences by ensuring order integrity for our customers. Your tools will include system audits, research, issue escalations and communication between teams. In this role, you'll manage direct-to-customer orders using email and phone correspondence as well as our internal systems. What you'll do Enter, verify, maintain and correct data on a computer or handheld scanning deviceCreate work assignments for wa

Warehouse Clerical Support Administrator - *Part Time-2nd Shift*

Best Buy

On-site in Polk City, Florida, USA

Part-time

As a Warehouse Clerical Support Administrator, you'll create exceptional online shopping experiences by ensuring order integrity for our customers. Your tools will include system audits, research, issue escalations and communication between teams. In this role, you'll manage direct-to-customer orders using email and phone correspondence as well as our internal systems. What you'll do Enter, verify, maintain and correct data on a computer or handheld scanning deviceCreate work assignments for wa

Lab System Support/ Pharma Manufacturing QC Lab Support

New York Technology Partners

On-site in El Segundo, California, USA

Contract, Third Party

Job Title: Lab System Support/ Pharma Manufacturing QC Lab Support Location: El Segundo, CA or Oceanside, CA - Preferably 5 days a week Job Description: Project Scope: IT Tech Ops team needs onsite Lab Support Specialists for the MVP01 (Oceanside, CA) and RDMC (Santa Monica, CA) QC Labs. The scope includes efficient and reliable operation of internal desktop lab systems and will handle tactical matters such as service requests as well as when working on larger projects.Scope of Services: Workst

Technical Support Specialist

Collabera LLC

On-site in Chandler, Arizona, USA

Contract

Position Details: Industry: Banking Financial Client Location: Pennington, NJ/ Chandler, AZ (Hybrid Schedule) Job Title: Production / Technical Support I Duration: 12 months (Possible for extension) Job Specification: Basic troubleshooting of MS applications and proprietary system via phone. Excellent customer service skills. Technologies may include, but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems. All the interested candidates can directly contact/appl

Printer Support Technician

Vector Consulting, Inc

On-site in Harrisburg, Pennsylvania, USA

Contract

Our government client is looking for an experienced Printer Support Technician on a 6+ months renewable contract role in Harrisburg, PA. Position- Printer Support Technician Role and Responsibilities: Sets up high speed printers and impact printers. Physically checks printing quality and monitors printer performance. Properly removes jams or other printer related print stoppages. Removes, separates, and distributes all output from printers. Ensures the stockroom is organized and clean. Maintains

Technical Support Specialist

Collabera LLC

On-site in Pennington, New Jersey, USA

Contract

About the Role: We are looking for an Internal Employee Technology Support specialist to provide support to our global user-base. The role involves basic troubleshooting of applications and proprietary systems via phone. Office application suite and excellent customer service skills. In-house training will be provided, and technologies may include 10/11, Office, iOS (iPad/iPhone), and ticketing systems. Responsibilities: Provide internal employee technology support for a global user-base Troubl

IT Helpdesk Technician

Arthur Lawrence

On-site in Dallas, Texas, USA

Contract

Arthur Lawrence is looking to hire an IT Helpdesk Technician based in Dallas, TX. Please find the job description below and send us your updated resume, if interested: Core Requirements: 2-3 years of experience in IT, Windows-based desktop, and/or POS (Point of Sale) supportTroubleshoot network connectivity-related issues.Respond to queries by phone, email, or ticketing system.Work to resolve tickets within established SLAs.Experience with Local Area Networks and Wide Area NetworksFollow up with

Production Support Engineer with Node JS-Bellevue, WA

mProgen

Hybrid in Bellevue, Washington, USA

Contract, Third Party

Strong Experience in L2 SupportGood analytical and programming skillsGood in problem solving skillsGood understanding of Computer Science fundamentalsGood understanding of web technologiesQuick learner with passion to learn and adapt to new technologiesExcellent verbal and written communications skillsAttention to details and striving for perfection Basic Qualifications:Bachelors / Master s Degree in Computer Science or related field in a reputed institution4 - 7 years professional experience in

Senior End User Services Analyst

The Depository Trust & Clearing Corporation

On-site in Coppell, Texas, USA

Full-time

Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Retiremen

Network Support

HCL America Inc.

Remote

Full-time

Typical Day in the Role Key projects For a technical support engineers to help customers and partners with their product. Typical task breakdown and operating rhythm 90% working on support cases on the phone emailing customers and resolving issues for the customers.10% meetings. What makes this role interesting? They will be working with power apps and power flow that are new technologies. Unique Selling Points They will be working with cool things that are happening in the industry. Years of Ex

IT Support Associate Level 1/2

Top Prospect Group

On-site in New York, New York, USA

Full-time

If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine! We're seeking an IT Support Associate with MSP (Managed Service Provider) experience to join our innovative team. FT / Direct Hire / On-Site in NYC / $70-75K plus BenefitsMust have previous MSP experienceSkills: End User Support, Level 1/2 Support, Windows, O365, Active Directory, Cloud Apps, Hardware & Software Support, Tickets, Cl

Systems Engineer

Atlas Technica

On-site in Austin, Texas, USA

Full-time

Position Name: Systems Engineer Reports to: Client Technology Manager Location/Type: Austin, TX - Dedicated On-Site Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , thrive, and contribute

Tech Support Specialist - French Speaking

ICONMA

On-site in Cranberry Township, Pennsylvania, USA

Contract

The IT Service Analyst I (ISAI), located in Cranberry Township, PA, provides support to end users and IT systems on a variety of issues. Incumbents are service matter experts and promote instructions from pre-established guidelines to resolve issues.Plans and monitors goals.Participates in various projects to monitor and improve responsiveness to customer.Works directly with customers on resolving problems that typically take greater time and experience to resolve.Documents, tracks, and monitors

Desktop Support Engineer

Ventures Unlimited

On-site in Malvern, Pennsylvania, USA

Full-time

Job Title: Desktop Support Engineer Location: Malvern, PA onsite from day one Type: Full Time Job Description: Relevant Experience(in yrs): 4+ years Image deployment Support Windows 10, Active directory Group Policy Backup and restoration. Networking and PC support printer and iPhone support Knowledge of McAfee Antivirus and Bit locker encryption, iOS devices, O365

IT Support Specialist (Dept. of VA - Cleveland, OH)

Take2 Consulting

On-site in Cleveland, Ohio, USA

Contract

Take2 provides IT services and staff augmentation to both Federal and commercial clients. Our work environment is characterized by innovation, collaboration, and a strong focus on rewarding our employees. We are proud to have been recognized by the Inc. 5000 for five consecutive years as one of the nations fastest-growing companies, and we have also been honored with awards such as the Washington Business Journal Best Places to Work and Virginia Business Best Places to Work. In addition, we have

Help Desk Coordinator II

Bentley University

On-site in Waltham, Massachusetts, USA

Full-time

Job Description Summary The Bentley IT Help Desk Coordinator II position provides IT support over the phone, email, remote, in-person or occasionally in faculty/staff offices. Responsibilities include initial customer contact, resolving routine issues, troubleshooting non-routine or problem issues, client consultation with using existing or new applications, resolving authentication and access issues to all applications on campus, advising and troubleshooting document permissions issues related

Desktop Support - Zoo Seasonal Point of Sale Technician - $24 CTC - ONSITE (WI Resident)

Chandra Technologies, Inc.

On-site in Milwaukee, Wisconsin, USA

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement:Onsite or Remote? Local candidates or willing to relocate at the candidate s expense. Please see additional details below as this position will require onsite and weekend work. Additional details: Onsite, possibly wet and dirty working conditions. Typical work week would be Sun, Mon, Tue, Wed & Thurs - 8 hour shifts onsite at the Milwaukee County Zoo. The Desktop Support Point Of Sale Technician serves as the first point of

Desktop support

SmartIT Frame

On-site in Redlands, California, USA

Contract, Third Party

3+ years of experience with providing IT Desktop Support 3+ years of experience installing software applications and performing hardware upgrades on desktop computers within a business environment as well as server infrastructure. 3 years of experience installing and supporting networked devices such as printers and scanners. Possess any of the following certifications; A+, Microsoft MCP or MCSE, Comptia Network+ or a Cisco CCNA. Candidate must be able to demonstrate a firm understanding of how

Desktop Support Technician

Veritis Group, Inc.

On-site in Rancho Cordova, California, USA

Contract

MandatoryIT Desktop configuration and troubleshooting MS Office proficiency Strong oral and written communications Customer service oriented Requirements: Minimum 1 year experience Must have IT desktop support experience Must be experienced in Levels 1 3 tech support Experience working in an IT Call Center or Desktop Support environment Must have excellent customer service skills Excellent analytical and trouble-shooting skills Must be focused and ability to provide attention to details Must ha