3rd Line Support Jobs

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IT Support Analyst - Harrisburg, PA (On-Site)

Vector Consulting, Inc

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Harrisburg, Pennsylvania, USA

Contract

Our government client is looking for an experienced IT Support Analyst on a 12+ months renewable contract role in Harrisburg, PA. Position- IT Support Analyst Job Description: IT Support Analyst is responsible for providing high level desktop and end user support for the agency which consists of approximately 300 users. This position supports the Daily operation of several bureaus within the agency to include AV conferences, board meeting support, users accessing the licensing registration app
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Posted 8 hours ago

Senior Technical Support Analyst

Lumen Solutions Group Inc.

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Baton Rouge, Louisiana, USA

Contract

About us: Lumen Solutions Group Inc., a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Florida, USA. As a leading consulting services and solutions provider, we focus on IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation for our clients. Our client base includes Fortune 500, Government, non-profit and emerging growth companies. Senior Technical Support Analyst The scope of the proposed services
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Posted 10 days ago | Updated 3 hours ago

Senior Engineer, Post-production Support

Interpublic Group of Companies

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Chicago, Illinois, USA

Full-time

POSITION SUMMARY: As a Sr. Systems Engineer specializing in Postproduction, you will provide technical support for a wide range of production systems that our teams use to edit work across diverse styles, including commercial spots, brand videos, animatics, web content, narrative, historical, motivational, documentary and training videos. You will be a well-rounded engineer who thrives on problem-solving and has a can-do attitude, supporting a broad set of production technologies in the post-pro
Posted 2 days ago | Updated 2 days ago

IT Service Desk, Contract (Local, onsite)

The Denzel Group

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Allentown, Pennsylvania, USA

Contract

The Denzel Group is partnered with an industry leader in Allentown looking for a Service Desk Analyst for a long-term contract. The IT Service Desk Analyst role is responsible for supporting the Service Desk functions and escalating issues as assigned. Essential Duties & Responsibilities include: Providing support to clients who contact the Service Desk, either directly or forwarding it to appropriate IT personnel, if necessaryAdministering the Service Desk and updating the call logging systems
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Posted 10 days ago | Updated 3 days ago

Technical/Help Desk Support Analyst

SSI People

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Malvern, Pennsylvania, USA

Contract

Position: Service Desk Analyst Location: 100 Cedar Hollow Road Malvern Pennsylvania 19355 Duration: 12+ months with Possible Extension Job Summary: As an IT Service Desk Analyst, you'll be the first line of support for our internal users, providing top-notch customer service. You'll handle incoming issues, perform basic troubleshooting, and escalate complex problems to the appropriate teams. This role involves a rotating weekend schedule and reports to the IT Service Desk Manager. Key Respons
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Posted 1 day ago | Updated 1 day ago

Technical Help Desk Associate

APN Consulting Inc

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Chantilly, Virginia, USA

Contract

APN Consulting has an immediate need for a direct client requirement: Role: Help Desk Associate Location: Chantilly VA or Alpharetta GA or NYC or US Remote Duration: Contract Job Description Candidate will work as a technical support person and will have following responsibilities. Daily responsibilities will include answering member's phone inquiries, monitor and check emails. Experience in creating incidents using Service Now or other ticketing system. Extensive password reset and web applica
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Posted 3 days ago | Updated 3 hours ago

Head of Customer Support SAAS Start-Up Austin, Texas

TwentyAI

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Austin, Texas, USA

Full-time

Head of Customer Support SAAS Start-Up Austin, Texas Key Details: FTE, $160,000 - $220,000 per annum (some flex) Key Skills: Customer Support, Client Support, SAAS, Software, Tech Start-Up, 24/7 teams, Global Teams The Company & Role An international SAAS platform provider who has recently undergone substantial investment from one of the country s leading PE firms is looking to dramatically expand their US HQ & hub in Austin. With a highly-developed product and a strong sales team, the company i
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Posted 14 days ago

Desktop Support

Centraprise Corp

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Midland, Texas, USA

Full-time

Desktop Support Fulltime Permanent Midland, TX (Day 1 Onsite) Complete Onsite Role Job Description: Technical/Functional Skills: Strong knowledge of desktop/laptop hardware Good knowledge of Win 10, Win 11 & MS Office Knowledge of Mac OS is preferred Understanding of daily operations and delivery processes Application / software installation and trouble shooting Knowledge / exposure on ticketing tools (Service Now) Windows system administration Strong Troubleshooting Skills Hardware, operatin
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Posted 12 hours ago

Need Help Desk Technical Support 3 in Newport News, VA - HYBRID - 1st Shift

Sarum LLC

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Newport News, Virginia, USA

Contract

We have a Contract assignment available with our client, Position: Help Desk Technical Support 3 Location: Newport News, VA Duration: 6+ Months Allowed Work Authorization: First Shift: 7:00 AM - 3:30 PM Number of Positions: 6 This position is needed for the Support MT Service Desk The hiring manager is looking for: -Customer service. -Call center. -Technical support (Windows). Description: - Resolves technical problems and answers queries by telephone in support of internal and/or outside cus
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Posted 10 hours ago

Program Manager

TalentBridge

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Richmond, Virginia, USA

Contract

Key Responsibilities: Deliver exemplary customer service in IT support Implement service improvements to support field operations Resolve complex IT incidents with a high level of customer satisfaction Standardize help request processes and approaches Manage organization-wide communications regarding IT actions Monitor support queues for completion and proper routingRequired Skills and Knowledge: Strong understanding of IT application development and desktop environment processes Familiarity w
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Posted 4 days ago | Updated 3 hours ago

Program Support Specialist 2

First Tek, Inc.

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Portland, Oregon, USA

Full-time

My name is Gaurav and I'm a Technical Recruiter at First Tek. We are currently sourcing for candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: Program Support Specialist 2 Location: Portland, OR Client: Bonneville Power Administration Duration: 12 months + Contract Rate: $42/hr. on W2 Job ID: BPAJP00011347 Number of Days Onsite per Week: 1 or 2 days onsite per week REQUIREMENTS: Education & Corresponding
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Posted 8 days ago

Help Desk /Desktop

Yoh - A Day & Zimmerman Company

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Cranbury, New Jersey, USA

Full-time

Help Desk support / Desktop support - Level 1.5 - Work onsite 5 Days each week in Cranbury NJ - Eventually work 1 day a week in Midtown NYC Ideal candidate will have expertise in the following areas M365 / O365 Basic Intra /Basic Intune, Basic SharePoint, Exchange -Online. Active Directory knowledge including password changes Mobile Device management experience PC and Mac support experience Multifactor authentication Microsoft authenticator. Must have troubleshooting and problem solving skills
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Posted 14 hours ago

Customer Service

Caresoft

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Rochester, New York, USA

Contract

Title: Product Customer Service Location: Rochester NY 14626 - Hybrid after 6 months Duration: 12 Months Responsibilities: Supporting projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts Strategic
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Posted 13 hours ago | Updated 12 hours ago

HR Analyst--Legislative Coordination--Cyber Security Initative.

EMW Staffing Solutions LLC

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Arlington, Virginia, USA

Contract

Thank you for your possible interest. Please apply for further information. Term: 5+ year Federal Contract Location: Arlington VA Vertical: Public Sector-Please note that this role requires at least a current secret clearance Role: HR AnalystPolicies/Documentation/Training/ProceduresCyber Security Initiative. $ 50-57k/year Please note this is not an IT analyst roleIt is a HR support analyst to perform a variety of roles supporting personnel issues with a new cyber security implementation.This ro
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Posted 4 days ago | Updated 10 hours ago

Desktop Support Engineer

Danta Technologies

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Scottsdale, Arizona, USA

Contract

Seeking for a Desktop Support Engineer L3 (VIP Support) in Scottsdale, AZ (Onsite) Possess strong interpersonal and relationship building/relationship management skills. He will be working closely with VIP/Executive users and should have supporting MAC devices. Managing the DSS technician team along with IC role also strong Analytical skills. Follow standard Service Desk procedures. Provide courteous customer support to users through phone, walk in, and ticket requests. Log all interactions, t
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Posted 3 days ago | Updated 3 hours ago

Help Desk Support Specialist

Veear

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Atlanta, Georgia, USA

Contract

Job Title: - Help Desk Support Specialist Job Location: - Atlanta, GA Workplace type: Onsite Employment type: - 12+ Contract Job Description: - Triage and Manage Incidents: Efficiently triage and prioritize incidents and service requests using ServiceNow.User Interaction: Daily assist walk-in and remote users daily, helping them assess and resolve their IT issues.Answering Phones: Respond promptly to phone inquiries, providing immediate support and resolving user issues or directing calls as nec
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Posted 7 days ago | Updated 5 hours ago

Desktop Support Technician

Danta Technologies

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Kansas City, Kansas, USA

Contract

Seeking for a Desktop Support Technician in Kansas City Kansas(Onsite) Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT equipment's. Ability to follow technical guides for retiring and wiping old devices (Work alongsi
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Posted 2 days ago | Updated 3 hours ago

Technology Analyst/ Desktop Support Analyst

U.S. Tech Solutions Inc.

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Cincinnati, Ohio, USA

Contract

Job Summary The National Field Services technician is to provide support for all employees, and is responsible for resolving support requests as well as meeting customer satisfaction, and continuous service delivery demands. Support in this position includes the deployment of IT assets to company s employees, providing deskside computer hardware and software support. Technician will work directly with various lines of business across the bank. Responsibilities include imaging, configuration, in
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Posted 8 hours ago

Technical Field Support Consultant

Svam International, Inc.

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New York, New York, USA

Contract, Third Party

URGENT CLIENT REQUIREMENT Technical Field Support Consultant Location: NY Duration: 12+ months Travelling Onsite & Remote (3days a Week) Required Skills: Experience installing/troubleshooting PC's, Printers, Servers, Data Communications Equipment, Data cable installation/troubleshooting, and VoIP telephony. Job Duties: Completion of site survey documentation (site survey workbook, etc.)Document the site environment through photographsProvide rack and/or data closet information leveraging templa
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Posted 7 days ago | Updated 15 hours ago

Application Production Support SME

Pronix Inc

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Plano, Texas, USA

Contract

Hello Everyone, Hope you all are doing well. Please find the below Job Description and let me know if you are interested and share your updated resume. Position: Application Production Support SME Location:, Plano, TX or Charlotte, NC Duration: 12-month contract Job Description: We need a candidate who has experience as Application Production Support SME with Development and who s transitioned to managing Production Support teams Must haves: -Strong Production Support Experience (8+ years) -Man
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Posted 1 day ago