3rd Line Support Jobs

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Technical Support Engineer

Berry Appleman & Leiden

•

Atlanta, Georgia, USA

Full-time

Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel
Posted 18 days ago

Help Desk & AV Support + Legal - Hybrid in L.A.

iSpace, Inc

•

Los Angeles, California, USA

Full-time

24-00093 Help Desk & AV Support + Legal Downtown Los Angeles 90017 - HYBRID (4 days onsite + 1 day remote) Full Time Hours: 9 am - 6 pmno exceptions! This person will provide Tier 1 and Tier 2 Help Desk Support, including conference room AV and PC Support for a well-established legal firm in Downtown Los Angeles. 70% of this job will be Help Desk phone support work. Required Experience and Skills: Experience providing Tier 1 and Tier 2 Help Desk support via phoneExperience with iManage for Do
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Posted 2 days ago | Updated 2 days ago

Technical Support Engineer

Cosmic-I LLC DBA Northern Base

•

Mexico City, Mexico City, Mexico

Full-time

Job Description Excellent in Analytical & Presentation SkillsHave knowledge of utilizing ticketing tools and knowledge base documentationGood Technical and Communication skills and ability to articulate technical issues.Analyse and resolve complex issues without oversight.Act as a technical support executive to drive customer satisfaction.Deeply analyse queries and resolve issues related to relevant systems and aspects, including Databases, API, etc.Constantly looking for ways to improve process
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Posted 3 days ago

Desktop Support

Ascendion Inc.

•

Chandler, Arizona, USA

Full-time

About Ascendion Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to e
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Posted 3 days ago | Updated 2 days ago

Technical Support Lead

SilverSearch, Inc.

•

New York, New York, USA

Full-time

Company: Global Law Firm Overview: As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through incident resolution, service requests, hardware management, and network maintenance. Serving as the knowledge hub, you solve issues, escalate complex issues, ensure adherence to policies, and optimize service levels. Collaborating closely with the Tech Support Manager, you foster efficiency and
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Posted 17 days ago

Remote Helpdesk/Field Support

OSTechnical

•

Thousand Oaks, California, USA

Contract

Helpdesk/Field SupportEmployment type: Contract to hirePays up to $36/hrPosition Overview: We are seeking a dedicated and technically proficient individual to join our team as a Level 2 Helpdesk/Desktop Support/Field Support technician. This role involves troubleshooting MS Office, Windows, and application support, with particular emphasis on Windows 10 & 11 environments. The ideal candidate will possess excellent communication skills, advanced troubleshooting abilities, and the capacity to prov
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Posted 6 days ago

Executive Support - IT

HCLTech

•

Dallas, Texas, USA

Full-time

The Executive IT Support Specialist is primarily responsible for providing White Glove Tier 3 support to Executive (VP to C-Suite) end-users. Tasks will include tracking, troubleshooting, and resolving end-user computer issues, as well as proactive monitoring and support. Additionally, this role will support and assist other IT functions, as needed. The successful candidate will possess deep technical knowledge in the required fields, as well as exceptional interpersonal skills. Key Responsibi
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Posted 12 days ago

Desktop Support Technician

Hired by Matrix, Inc.

•

Chicago, Illinois, USA

Contract

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over thre
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Posted 12 days ago | Updated 1 hour ago

Application Support Administrator - Denton County - Public Safety/Courts

Denton County

•

Denton, Texas, USA

Full-time

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Application Support Administrator manages and supports software applications and associated databases, ensuring a strong security posture. This position advises and consults with departments and applicable agencies on using software applications and web services. The Application Support Administrator is required to provide excellent customer service, resolve problems in a timely manner, communica
Posted 6 days ago

Desktop Support L1

Danta Technologies

•

West Point, Virginia, USA

Contract

Desktop Support with Service Now - West Point, VA (Onsite) Job Description : An expert-level understanding of hardware and software Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems. Experience in dealing with anti-virus, anti-spam, wireless communication, mobile devices, and security in the information technology field. Experience in handling and liaising with multiple vendors/Partner/Teams.
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Posted 1 day ago | Updated 2 hours ago

Service Desk Technician

NTT DATA Americas, Inc

•

Nova Scotia, Canada

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Technician / Helpdesk Associate to join our team Onsite in Halifax, NS, Canada. Job Description: Maintain a high degree of customer service for all support queries and adhere to all service level agreements. Receiving, logging, and managing calls via telephone
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Posted 5 days ago | Updated 1 hour ago

TEMP Infra Design Associate

NTT DATA Americas, Inc

•

Kansas, USA

Contract

INDIST# LI-IST # Company Overview: Req ID: 278107 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a TEMP Infra Design Associate to join their team in Toronto, Ontario (CA-ON), Canada (CA).HYBRID MODEL Job Description: 5-6 years related work experience required in 5 plus years of Service Desk/IT Suppo
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Posted 10 days ago | Updated 1 hour ago

Network Admin/Tech Support Analyst for Dynamic Distribution Org.

Thor, Inc

•

Wood Dale, Illinois, USA

Full-time

Network Admin/Tech Support Analyst for Dynamic Distribution Org. Are you ready to take your IT career to new heights? Look no further! Our client, a thriving distribution company in the bustling West/Northwest Suburbs of Chicago (just west of O Hare Airport), is looking for a skilled Network Administrator/Technical Support Analyst to join their forward-thinking team. With a competitive compensation package and comprehensive benefits including health, dental, vision, PTO, paid holidays, and a 40
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Posted 9 days ago | Updated 6 days ago

Service Delivery Manager

APN Consulting Inc

•

Santa Clara, California, USA

Contract

Title: Service Delivery Manager Fulltime Location: Santa Clara, California. Day one onsite Responsibilities Process definition and ownership. Primarily the below listed processes. Deskside Support & Service Desk experience are mandatory. (Event, Incident, Request, Access, Release, Change, Problem, Asset, capacity & availability management processes) Should have in-depth knowledge of ITIL framework. Manage a team of 50-70 people (North America & Mexico) Identifies and creates solutions to solv
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Posted 19 days ago | Updated 2 hours ago

Desktop Support

Phoenix Technology Partners, LLC

•

Wilmington, Delaware, USA

Contract

Providing support to desktops, notebook systems, hardware, and customer related services. Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and peripheral hardware; also scanning computers for viruses Troubleshoot
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Posted 5 days ago | Updated 2 days ago

Customer Support Representative

SSI People

•

Englewood, Colorado, USA

Contract

Description: 6 Month Contract with high possibility to extend to 12 monthsOnsite, Greenwood Village, COMS Office application proficiencyPast experience with Salesforce Job Summary: Provides customer support to Client s internal and external customers. Processes financial transactions with attention to detail and a high level of quality. Works in a team environment with the ability to prioritize tasks to meet daily deadlines. Seeks to learn and implement process improvement best practice methodo
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Posted 26 days ago

Regional Global Technical Support Assistance - 3PAR Storage - Citizens only

Inedge Technologies

•

Nashville, Tennessee, USA

Contract, Third Party

Role: Regional Global Technical Support Assistance Location: Nashville, TN (local resource only)-On-site at Customer Location in Duration: 10 months (estimated) 2 of 3 for this role Job Description: We have an immediate need for a Technical Support Consultant to join the Regional Global team based in Nashville, TN. Must be able to provide after hours, weekends and holiday support as needed. Requires background checks, Financials, Criminal records, fingerprints, drug testing, driver records. It
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Posted 20 days ago | Updated 13 days ago

Desktop Support Technician

Arthur Lawrence

•

Naperville, Illinois, USA

Contract

Arthur Lawrence is looking to hire a Desktop Support Technician based in Naperville, IL. Please find the job description below and send us your updated resume, if interested: Core Requirements: 5 years of experience in technical support, desktop support, helpdesk support, or similar positions Strong experience in configuring, installing, diagnosing, and fixing printers, PCs, and laptops In-depth undervstanding of MS Office Suite, and Windows operating systems (OS) Proven experience in providing
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Posted 2 days ago

Information Technology Customer Support Supervisor

City of Ventura

•

Ventura, California, USA

Full-time

The City of Ventura's Information Technology Department is searching for a dynamic Information Technology Customer Support Supervisor to join our Information Technology team. As the Information Technology Customer Support Supervisor, you'll spearhead the implementation of our Customer Support Services strategy, taking charge of the IT Help Desk to deliver world-class desktop support to our City staff. Reporting directly to the Information Technology Infrastructure Manager, you'll lead a dedicate
Posted 11 days ago

End-User Support Technician

NTT DATA Americas, Inc

•

Geneva, Alabama, USA

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking an End-User Support Technician to join our team Onsite in the Geneva, Alabama. Job Description: Provide End-User Support, as well as manage a Ticket queue. Create and resolve incidents and requests, report errors and troubleshoot with next level IT teams or third-party partn
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Posted 27 days ago | Updated 1 hour ago