Residence Inn Austin Airport SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring th
Residence Inn by Marriott Austin/University, The Chief Engineer is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. ESSENTIAL FUNCTIONS Participate in the preventative maintenance program. Perform tasks in a safe and efficient manner. Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities. Effectively and professionally communicates with guests, co-workers, and supervisor. Ensures
Residence Inn Austin University SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring
