Associate, Desktop Support Jobs in 20001

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Desktop Support Technician

NuAxis LLC

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On-site in Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 23 hours ago | Updated 11 hours ago

Tier 2 Desktop Support (Active Top Secret Clearance Required)

TEKsystems c/o Allegis Group

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On-site in Washington, District of Columbia, USA

Full-time

Description: As the Desktop Support Technician, you will act as a model of customer service excellence to all organizational staff members in supporting the user community and you will interact daily with the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing desktops, laptops, software installations issues, and other critical needs. The Deskside Support Technician is predicated on analytical and planning experience and using sound judgm
Posted 21 hours ago | Updated 9 hours ago

Tier 2 Desktop Support Analyst

IT Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver i
Posted 21 hours ago

Desktop Support Services Technician

Alpha Omega Integration LLC

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On-site in Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin
Posted 10 days ago | Updated 9 hours ago

Desktop Support Specialist- CSA I (10am- 6:30pm)

Institute for Defense Analyses

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On-site in Alexandria, Virginia, USA

Full-time

Summary Statement: This position requires employees to be onsite full-time, Monday through Friday for their scheduled work hours. Under general supervision, this position provides technical and life cycle operational support of computer systems and software. The incumbent applies general knowledge and exercises discretion and independent judgment to solve a range of operational non-routine problems of limited scope and complexity. Responsibilities include maintaining systems functionality, avail
Posted 11 days ago | Updated 11 hours ago

Principal Associate, Support Operations (Windows)

Capital One

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On-site in McLean, Virginia, USA

Full-time

West Creek 4 (12074), United States of America, Richmond, Virginia Principal Associate, Support Operations (Windows) This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer
Posted 1 day ago | Updated 11 hours ago

IT Operator (Desktop Support)

HawkB Inc

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On-site in Washington, District of Columbia, USA

Full-time

Job Description:Job Title: IT Operator (Desktop Support). EXCELLENT interpersonal skills Quality customer service skills Patience Ability to work with other team members (Team first attitude) Adaptability to a fast-paced environmentTechnical Knowledge/Skills: Troubleshooting Skills Oral/Written Communication Skills Ticketing System experience (ServiceNow) Windows 10 Experience (WIN 11 nice to have)Experience with: Microsoft Active Directory Experience with desktop imaging technologies
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Posted 26 days ago | Updated 11 days ago

Desktop Support

TechWish

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On-site in Merrifield, Virginia, USA

Contract

Description: Excellent interpersonal skills Quality customer service skills Ability to work with other team members (Team first attitude) Adaptability to a fast-paced environment Technical Knowledge/Skills: Troubleshooting Skills Oral/Written Communication Skills Ticketing System experience (ServiceNow) Windows 10 Experience (WIN 11 nice to have) Experience with: Microsoft Active Directory Experience with desktop imaging technologies (MDT, LTI, ZTI) Microsoft Office/365, Microsoft Outlook Clie
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Posted 26 days ago

Desktop Support, IT Support Technician

SiriusXM

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On-site in Washington, District of Columbia, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever t
Posted 54 days ago | Updated 9 hours ago

Associate Help Desk Support Specialist

NuAxis LLC

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On-site in Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 3 days ago | Updated 11 hours ago

Desktop Support - White Oak, MD

Apex Systems

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On-site in Silver Spring, Maryland, USA

Full-time

Job#: 1370200 Job Description: Desktop Support Technician Apex Systems is hiring a Desktop Support Techs for one of their clients in the Rockville, MD area. If interested, email your updated resume to Madison Muscat at . Hiring Company: Apex Systems Duration: 3 year contract Location: 100% on-site in Silver Spring, MD 20903 Pay: $20.00/hr. (paid weekly on W-2) Shift: M-F 8am-5pm Preferred Job Skills & Requirements: Responds to customers having technical problems/issues related to software
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Posted 60+ days ago | Updated moments ago

Call Center Representative (Tier I)

22nd Century Technologies, Inc.

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On-site in Washington, District of Columbia, USA

Full-time

Duration: Long Term Work duties are performed remotely except on site presence is requested. The call center is open 24/7/365, thus weekend and holidays availability are expected. Duties: Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem. Providing telephone, email and walk-in support to the client end-user community. Creating, updating, and resolving Remedy incident tickets; ensuring problem ownersh
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Posted 18 days ago | Updated 13 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 8 hours ago

Hardware Technician

Rackner

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On-site in Washington, District of Columbia, USA

Full-time

Title: Senior Hardware Technician Clearance: Top Secret (SCI Eligible) Location: Washington, D.C. (Onsite) About this role: As a Senior Hardware Technician, you will play a crucial role in ensuring the smooth operation of IT systems and providing comprehensive end-user support services to facilitate the execution of the agencies core mission. Your responsibilities will include maintaining a fully functional Service Desk, providing on-site support 24/7/365 to approximately 1,200 desktop computer
Posted 26 days ago | Updated 25 days ago

Sr. Technical Support Analyst

John Hopkins University

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On-site in Washington, District of Columbia, USA

Full-time

We are seeking a Sr. Technical Support Analyst. Under general supervision, perform routine PC setup, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hotfixes, system updates, and testing changes to the environment. Assistance with departmental-specific applications and interaction with vendor application installations. Strong liaison with customers and departments. Involved with analyzing user needs in the comp
Posted 60+ days ago | Updated 20 days ago

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month
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Posted 1 day ago | Updated 11 hours ago

Network/Systems Support Specialist, MSP - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Network/Systems Support Specialist, MSP, Centreville, VA Initial training period for this Network/Systems Support Specialist position would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package. We are looking for candidates with experience working for MSPs (Managed Services Providers) and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows. We are looking for candidates with 4-5 years of experi
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Posted 1 day ago | Updated 11 hours ago

Tier 2-3 Help Desk Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi
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Posted 1 day ago | Updated 11 hours ago

IT Support Analyst, MSP Experience Required - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites fairly quickly. We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. You will be i
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Posted 1 day ago | Updated 11 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our
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Posted 1 day ago | Updated 11 hours ago