Avaya jobs in Illinois

Remote

•

Yesterday

Job Responsibilities: Should have 12+ years of experience in managing Telecom, Unified Communications, Contact Center Technology.Experience in designing and understanding the different call flow scenarios.Worked as solution architect.Worked on Avaya Voice implementation & upgrades.Worked with multiple OEM and vendorsHandling CCT L3 / L4 tasksforAvaya Contact Center and Unified Technology.Preparing RCA and handling P3/P4 issues.Hands-on experience on Avaya Technologies like CM, SMGR, SDM, ACRHand

Easy Apply

Full-time

130000 - 140000

Telecommunications Manager

Remote

•

Today

Title: Telecommunications Manager Duration: Direct Hire Location: Remote (U.S. Based) Salary Range: $120,000 - $140,000 + Bonus No C2C or 3rd Party Vendors at this time. Overview Our client is seeking an experienced Telecommunications Manager to oversee enterprise telecommunications services while helping drive the organization's transition from legacy voice systems to modern SIP and cloud-based communications platforms. This individual will provide both technical and operational leadership,

Easy Apply

Full-time

$120000 - $140000 per annum

Application Development Analyst IV (Contractor)

Remote or Philadelphia, Pennsylvania

•

Today

Description SQL - Application Development Analyst IV (Contract) Contract - Potential for Extension or Conversion Location: Philadelphia, PA (Remote EST) Pay: Available on W2 Overview We are seeking a SQL Application Analyst to support and enhance a large-scale real-time reporting platform used by thousands of business users. This role blends data engineering, application support, and stakeholder engagement, making it ideal for someone who enjoys solving complex data challenges while serving

Easy Apply

Contract

USD 47.00 - 52.00 per hour

Amazon Connect Contact Center Architect Healthcare -

Remote

•

Yesterday

Position:- Amazon Connect Contact Center Architect Healthcare Location:- Remote(St. Louis, MO / NY-NJ) Type:- Contract We are seeking a hands-on Amazon Connect Contact Center Architect to design and modernize healthcare contact-centre solutions supporting member, provider, and self-service experiences. Must Have: Amazon Connect + AWS + Healthcare Contact Center + HIPAA/PHI + IVR + Legacy Migration. Key Requirements: 10+ years of IT experience.4 6+ years of AWS architecture experience.3+ years ha

Easy Apply

Contract

Depends on Experience

Product Manager with Contact Centre

Remote

•

7d ago

Job Title: Product Owner /Manager, Contact Center Modernization (Amazon Connect Migration Healthcare Payer) Location: Remote Job Type: C2C/W2/1099 AI, Contact Center Modernization, HealthCare, Migration Job Description: Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable,

Easy Apply

Contract

70 - 80

Enterprise Voice Engineer

Scott Air Force Base, Illinois

•

Today

Overview: Job Title: Enterprise Voice Engineer Security Clearance: Secret Location: Scott AFB, IL (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking a cleared and experienced Enterprise Voice Engineer to join our team on-site at Scott Air Force Base in Illinois. In this role, you'll provide technical expertise to sustain, maintain, and enhance critical Defense Information Systems Agency (DISA) voice services-supporting secu

Full-time

QA Automation Test Engineer II

Remote or Arkansas

•

Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated QA Automation Test Engineer II to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: - What is the purpose of this team? - What is driving this need? (ex. Backfill for FTE or CW, new project, business growth) - Describe the surroun

Contract

USD47 - USD57

Enterprise Voice Engineer III

Shiloh, Illinois

•

Today

Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services. The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Enterprise Voice Engineer. The Enterprise

Full-time

USD 73,450.00 - 132,775.00 per year

Contact Center Architect (Amazon Connect)

Remote

•

13d ago

Role: Contact Center Architect (Amazon Connect) Location: Remote Job Description: Own the end-to-end architecture of the Amazon Connect contact center across member, provider, and self-service journeys. Design IVR / IVA and contact flows, routing strategies, queueing, and omnichannel (voice, chat, callback) experiences optimized for self-service and containment. Architect caller authentication and identity flows including data-driven verification, integration with member/provider systems of reco

Easy Apply

Contract

Depends on Experience

Contact Center Architect

Remote

•

Today

Contact Center Architect HealthcareAmazon Connect | Member, Provider & Self-Service ExperienceWork Arrangement: Remote Candidate Location: EST or CST time zone only Profile Focus: Diversity candidates encouraged to apply Role OverviewWe are seeking a Contact Center Architect with deep experience in Amazon Connect and healthcare contact center solutions. This role will serve as a critical bridge between business stakeholders and technical teams, owning architecture across member, provider, authe

Easy Apply

Third Party, Contract

Depends on Experience

Systems Support Specialist II - Belvidere, IL

Belvidere, Illinois

•

Today

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? The Systems Support Specialist II is responsible for providing technical support of desktop computers, laptops, telephones, peripherals, applications, and related technology. This posit

Full-time

USD 50,000.00 - 62,000.00 per year

Contact Center Architect | Healthcare | Remote

Remote or Texas

•

5d ago

Hi Jobseekers, I have the below-mentioned position available with my client. Please let me know if you are interested in this role and share your updated resume so we can proceed further. Position: Contact Centre Architect Healthcare Location: Remote Role Summary Technical Skills Amazon Connect ecosystem: Connect, Lex, Polly, Transcribe, Contact Lens. AWS services: Lambda, API Gateway, DynamoDB, S3, Kinesis, Redshift, Athena. IVR/IVA design, telephony, and CTI integration. Caller authentication

Full-time, Contract, Third Party

Professional Services Engineer

Remote

•

Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. The Professional Services Engineer (PSE) is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites. This includes applying hotfixes, participating in

Full-time

Sr. AWS Developer

Remote

•

Today

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics,

Full-time

Systems Analyst, CS Workforce Management

Remote

•

Today

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next. Summary of the Role The Systems Analyst, CS Workforce Management, plays a critical role in supporting and optimizing the g

Full-time

USD 95,000.00 - 147,000.00 per year

Contact Center Architect

Remote

•

Today

Contact Center Architect Healthcare Remote is fine(EST or CST) c2c or w2 independent contractors Contact Center Architect Healthcare Amazon Connect | Member, Provider & Self-Service Experience Business IT Bridge Authentication, Self-Service & Containment Focus Business Partnership & Discovery (the bridge role) Drive the conversation with the business - lead working sessions with operations, member/provider experience, product, and compliance stakeholders to surface goals, pain points, and

Easy Apply

Full-time, Part-time, Contract, Third Party

AWS Contact Centre lead

Remote

•

Today

Role: Contact Center Architect Healthcare Location: Remote Job Type: C2C/W2/1099 Amazon Connect | Member, Provider & Self-Service Experience BusinessIT Bridge Authentication, Self-Service & Containment Focus Business Partnership & Discovery (the bridge role) Drive the conversation with the business lead working sessions with operations, member/provider experience, product, and compliance stakeholders to surface goals, pain points, and the why behind every requirement. Bridge business and IT

Easy Apply

Contract

70 - 80

Lead Systems Engineer - (Amazon Connect) - Remote

Remote

•

5d ago

Position: Lead Systems Engineer - Amazon Connect Location: Remote Job Description: The Lead Systems Engineer Amazon Connect will be responsible for designing, implementing, optimizing, and supporting cloud-based contact center solutions for healthcare payer and provider environments. This role requires deep hands-on experience with Amazon Connect and related AWS services, along with the ability to translate business, operational, compliance, and patient/member experience requirements into scal

Contract

$DOE

Senior Manager, Enterprise Network and Telecommunications

Remote

•

Today

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! C

Full-time

USD 112,000.00 - 160,000.00 per year

IT Service Desk Analyst II

Chicago, Illinois

•

Today

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Full-time

USD 67,000.00 - 83,000.00 per year

Avaya jobs in Illinois, USA