Avaya Jobs in Illinois

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Avaya Infrastructure Services Engineer--Remote.

Spar Information Systems

•

US

Third Party, Contract

Role: Infrastructure Services Engineer Location: Boise, ID/Boston, MA/Remote Duration: Contract Optional Skills: VOIP, TLS, SRTP, Firepower. Mandatory Skills: Avaya, Avaya Communication Manager, Avaya Ip Telephony, CMS Management. Primary Skill set: * Phone Admin: Avaya Suite: Avaya Site Administration (ASA), Avaya Communication Manager (CM). Avaya Call Management System (CMS), Avaya Session Border Controller (SBC), Avaya Diagnostic Server, SQL for CMS management. * CLI-based system manag
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Posted 1 day ago

Senior Contact Center Developer

ISite Technologies Inc

•

Remote

Contract

Design, develop, and test complex Self-Service applications using Genesys Cloud and AWS platforms. Build and implement Genesys bots and AWS Lex bots for enhanced self-service capabilities. Develop and integrate Chat functionality for web portals. Integrate with the evoBrix X Medicaid platform using REST and SOAP APIs. Evaluate and understand highly complex interrelationships and effects among programs, interfacing applications, and platforms. Design call routing and messaging solutions for seaml
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Posted 31 days ago

Remote Telephony Engineer

Apex Systems

•

Remote or Cedar Rapids, Iowa, USA

Full-time

Job#: 2055057 Job Description: Apex Systems is looking for a Remote Telephony Engineer. This is a 6 month contract. Job Title: Avaya Communications Engineer Job Summary: We are seeking a skilled Avaya Communications Engineer to join our team. The ideal candidate will be responsible for the design, implementation, and maintenance of Avaya communication systems. This role requires a deep understanding of Avaya products and solutions, as well as strong problem-solving skills and the ability to wo
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Posted 58 days ago | Updated 1 day ago

Telecom Engineer

Dovenmuehle Inc.

•

Lake Zurich, Illinois, USA

Full-time

Telecom Engineer Full time; Exempt Location; Lake Zurich, IL, US Department: PC /LAN Dovenmuehle Mortgage, Inc. ("Dovenmuehle") is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: This role is responsible for supporting and administering existing Avaya Aura/Elite contact center technology and for designing and implementing new solutions as well as implementation, configuration, daily operation and up
Posted 57 days ago | Updated 2 hours ago

Secret or higher cleared Contact Center Engineer

ClearBridge Technology Group

•

Remote

Contract

Our client, a leading consulting firm, is in need of 3 Contact Center Engineers for initial 6 - 12 month contracts. The Contact Center Engineers will work remotely with 25 - 50% travel domestically supporting our customers DoD portfolio working with customer leadership and engineering teams to support platform migration and cloud migration efforts around a variety of contact center platforms (Genesys, Avaya, Cisco, etc.). Required Skills: 5 - 7 years of experience supporting the migration and a
Posted 9 days ago | Updated 2 hours ago

Secret or higher cleared Contact Center Solutions Architect

ClearBridge Technology Group

•

Remote

Contract

Our client, a leading consulting firm, is in need of 3 Contact Center Solutions Architects for initial 6 - 12 month contracts. The Contact Center Solutions Architects will work remotely with 25 - 50% travel domestically supporting our customers DoD portfolio working with customer leadership and engineering teams to support platform migration and cloud migration efforts around a variety of contact center platforms (Genesys, Avaya, Cisco, etc.). Required Skills: 10 - 12 years of experience suppor
Posted 9 days ago | Updated 2 hours ago

Contact Center KPI Analyst

ClearBridge Technology Group

•

Remote

Contract

Our client, a global software company is looking to hire a Contact Center KPI Analyst for a 1-month contract position with a strong chance to extend. The consultant will work remotely and be supporting multiple projects as this role is focused on deliverables that typically take a week. The consultant will be responsible for working with both internal stakeholders; architects, developers, etc as well as customer stakeholders to provide expert guidance and support in optimizing contact center ope
Posted 5 days ago | Updated 2 hours ago

Enterprise Voice Engineer II

Leidos

•

O'Fallon, Illinois, USA

Full-time

Description Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services. Job Description: The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Enterprise V
Posted 4 days ago | Updated 2 hours ago

Enterprise Voice Engineer II

Leidos

•

O'Fallon, Illinois, USA

Full-time

Description Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services. Job Description: The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Enterprise V
Posted 39 days ago | Updated 2 hours ago

NICE & IVR Systems Specialist

ComTec Information Systems

•

Remote

Full-time

Job Title: NICE & IVR Systems Specialist Location: Remote with trips to Long Island, NY on need basis Job Overview: We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows. Responsib
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Posted 1 day ago | Updated 1 day ago

Enterprise Voice Engineer II

Leidos

•

O'Fallon, Illinois, USA

Full-time

Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services. Job Description: The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Enterprise Voice Enginee
Posted 60+ days ago | Updated 6 hours ago

Enterprise Voice Engineer II

Leidos

•

O'Fallon, Illinois, USA

Full-time

Description Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services. Job Description: The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Enterprise V
Posted 60+ days ago | Updated 2 hours ago

Provider Services Unit Lead - Remote

Gainwell Technologies LLC

•

Remote or Milwaukee, Wisconsin, USA

Full-time

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work
Posted 2 days ago | Updated 1 hour ago

Implemenation Specialist - GENESYS

AGM Tech Solutions, LLC

•

Remote

Contract

Our client has an IMMEDIATE need for a Genesys Implementation Specialist to work remotely. Candidate MUST come from an extensive background in Genesys CX Contact. Responsibilities - Design, implement, and support the Genesys platform, including solutions like SIP Server, Genesys Routing, Inbound Voice, Genesys CX Contact, Genesys Infomart, Proactive Contact, and CallBack.Possess strong knowledge of SIP at the carrier level; knowledge of Oracle (Acme Packet) is preferred.Collaborate closely with
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Posted 45 days ago | Updated 12 days ago

Genesys Cloud Developer - W2

nTech Solutions

•

Remote

Contract

Title: Contact Center Developer Location: Remote Terms of Employment W2 Contract, 12 Months (Jan 2, 2025 - Feb 27, 2026)Location: Remote OpportunityOverview As a Senior Contact Center Developer, you will be responsible for the analysis, design, develop, and test complex Self-Service applications using Genesys Cloud and AWS platforms for large MMIS (Medicaid Management Information System) systems with minimal supervision. As part of the team, you will have the opportunity to shape scalable, high-
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Posted 31 days ago | Updated 2 days ago

Senior Contact Center Developer

ISite Technologies Inc

•

Remote or McLean, Virginia, USA

Contract

Role: Senior Contact Center Developer Location: McLean, VA, USA (Remote) As a senior Contact Center Developer, you will be responsible for the analysis, design, develop, and test complex Self-Service applications using Genesys Cloud and AWS platforms for large MMIS (Medicaid Management Information System) systems with minimal supervision. As part of the team, you will have the opportunity to shape scalable, high-performing contact center applications, improve operational efficiencies, and enable
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Posted 31 days ago

Senior Manager - Infrastructure

Kforce Technology Staffing

•

Remote or Carrollton, Texas, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Manager - Infrastructure in Carrollton, TX. Summary: The Senior Manager, Information Technology will develop, plan, and implement an information technology (IT) strategy that meets the company's business needs, delivers optimal return on investment, and maintains utmost security. Supervisory Responsibilities: * Oversees projects and assignments within the Information Technology (IT) department * Leads efficient operation of the tea
Posted 8 days ago | Updated moments ago

Sr. F5 Engineer

Noblesoft Solutions Inc.

•

Remote

Contract

Please Note: C-C is not possible Sr. F5 Engineer Location: 100% Remote Duration: Long term contract Essential Duties and Responsibilities Ensure Keep-The-Lights-On tasks are handled with priority and efficiency. Provide Tier-2 support of incidents and problem tickets. Collaborate and provide network security guidance to other teams as needed. Responsible for up-time, monitoring, reliability, stability and policy maintenance of supported systems. Participate in high priority calls and own probl
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Posted 3 days ago

Business Development Manager - IT Services / Solutions

Sensiple Inc.

•

Remote

Full-time

Job Title: Business Development Manager IT Services & Solutions Location: Remote, preferably from Mid-west / West coast Company Overview: Sensiple Inc. is a leading provider of cutting-edge IT services and solutions, delivering tailored technology to help businesses transform, innovate, and achieve their strategic goals. We specialize in cloud solutions, enterprise software, contact center technologies, RPA, AI/ML, big data, and data engineering, among others. As we continue to grow, we are look
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Posted 9 days ago | Updated 1 day ago

Infrastructure Engineering Senior Advisor - Evernorth Health Services

Cigna

•

Remote

Full-time

Infrastructure Engineering Senior Advisor Duties Overview As the ICM Engineer, you will play a pivotal role in bridging communication and collaboration among various teams within the Contact Center Application & Architecture Engineering divisions. This includes close interaction with Product Management, Shared Services, Engineering, and Operations teams to ensure seamless coordination and alignment of objectives. You will become an essential member of an Agile team dedicated to the development