Banking Customer Service Representative Jobs in Boston, MA

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Technical Support Representative: Mid- Level Digital Banking

Jack Henry & Associates

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Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Technical Support Representative will be joining our Digital Banking team and will be responsible for the day-to-day
Posted 5 days ago | Updated 2 hours ago

Solutions Architect - Banking

Softworld, Inc.

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Quincy, Massachusetts, USA

Contract

Job Title: Solutions Architect - Digital Banking Job Location: Quincy MA 02169 (hybrid) Onsite Requirements: Digital banking Solutions architecture Restful APIs, API-led design Job Description: As a Solution Architect for Digital Consumer Banking, the architect utilizes his/her expertise to recommend operational strategies and plans for the Solutions Architecture function with direct impact on company and IT results. S/he manages most strategic Digital Consumer Banking Architecture accounts and
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Posted 8 days ago | Updated 3 hours ago

Solution Architect- Digital Banking

A2C Consulting

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Quincy, Massachusetts, USA

Contract

Join our client as a Solution Architect for Digital Consumer Banking 6+ month contract position in Quincy, MA 3 days/week onsite. In this role you will utilizes your expertise to recommend operational strategies and plans for the Solutions Architecture function with direct impact on company and IT results. You will manage the most strategic Digital Consumer Banking Architecture accounts and communicates with senior leadership on matters of strategic importance; influencing business decision ma
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Posted 13 days ago | Updated 9 hours ago

Senior UX Researcher - Banking

Block Inc

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California, USA

Full-time

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across i
Posted 20 days ago | Updated 2 hours ago

DATA ANALYST -BANKING 10+ YEARS EXPERIENCE

TribolaTech Inc.

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Remote

Full-time

REMOTE, 10+ YEARS BANKING EXPERIENCE: DATA ANALYST WITH: DATAWAREHOUSE SQL DATA ANALYSIS BANKING
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Posted 5 hours ago

Product Owner Banking

TribolaTech Inc.

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Remote

Contract, Third Party

Minimum 15 years of experience in data product management, with strong stakeholder alignment and strategic planning skills.Minimum 10 years of domain experience in banking (preferably in commercial and retail banking) and regulatory data.Minimum 10 years of experience working within Enterprise Data Warehouse (EDW) environments.Define and manage product scope, vision, priorities, roadmap, and backlog aligned with business objectives.Drive PI and sprint planning, proactively identifying and mitiga
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Posted 23 days ago

Strategy and Analytics Partner - Lending and Banking Services

MassMutual

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Boston, Massachusetts, USA

Full-time

The Opportunity As the Strategy and Analytics Partner, you don't just influence you architect the future of Lending and Banking within our Wealth Management platform. This role serves as a trusted partner to the Head of Lending and Banking, responsible for turning vision into execution, unlocking growth, and delivering measurable results. You will own the strategy, business performance, and data-driven decisions that will shape organizational priorities, drive operational excellence, and scale a
Posted 6 days ago | Updated 21 hours ago

DATA PRODUCT OWNER-BANKING

TribolaTech Inc.

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Remote

Full-time

Product Owner responsible for enhanced Data Delivery and Release Management processes to support parallel development and implementation, improving efficiency and productivity. Deliverables: Prepare/refine product scope, backlog, priority, roadmap and manage POD on daily activities Utilize SME knowledge to build strategic long-term solutionsPlan and create initiatives, features, epics and stories in confluence and JIRAPrioritize scope for PI & sprints, identify/mitigate risks and dependenciesPro
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Posted 8 days ago

Banking Product Manager / Enterprise Data Warehouse

Shimento, Inc.

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Remote or Phoenix, Arizona, USA

Contract, Third Party

Enterprise Data Warehouse Data Product Manager Phoenix, AZ / Hybrid / Remote Duration: - 12 Months We are seeking an experienced Data Product Owner to lead enterprise data initiatives, with a strong focus on banking, enterprise data warehousing, regulatory data, and agile delivery. Key Responsibilities: Minimum 15 years of experience in data product management, with strong stakeholder alignment and strategic planning skills.Minimum 10 years of domain experience in banking (preferably in commer
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Posted 35 days ago | Updated 8 hours ago

Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina)

First-Citizens Bank & Trust Company

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Remote or Texas, USA

Full-time

Overview This is a remote position that can be hired in North Carolina. This position is aligned to the Enterprise Digital Design organization at Silicon Valley Bank, a division of First Citizens Bank. This position defines the User Experience (UX) for digital products, services, and channels. Provides expert consultation on the creation of digital experiences that align to client expectations, needs, and ease of access. Leads all aspects of design and user testing for cross-functional and ent
Posted 6 days ago | Updated 11 hours ago

Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote position that can be hired in North Carolina. This position is aligned to the Enterprise Digital Design organization at Silicon Valley Bank, a division of First Citizens Bank. This position defines the User Experience (UX) for digital products, services, and channels. Provides expert consultation on the creation of digital experiences that align to client expectations, needs, and ease of access. Leads all aspects of design and user testing for cross-functional and ent
Posted 6 days ago | Updated 11 hours ago

Senior User Experience Designer - Commercial Banking Platform (Remote - North Carolina)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote position that can be hired in North Carolina. This position is aligned to the Enterprise Digital Design organization at Silicon Valley Bank, a division of First Citizens Bank. This position defines the User Experience (UX) for digital products, services, and channels. Provides expert consultation on the creation of digital experiences that align to client expectations, needs, and ease of access. Leads all aspects of design and user testing for cross-functional and ent
Posted 6 days ago | Updated 11 hours ago

Ops Tech - Banking Ops - Applications Development Sr Programmer Analyst

Citi

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Remote or Irving, Texas, USA

Full-time

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications de
Posted 11 days ago | Updated 2 hours ago

Technical Lead - Commercial Online Banking (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides specialized technical leadership during the architecture, design, implementation, and support of assigned systems and applications. Directs decision-making within technical projects to facilitate project planning, scope, and time estimates. Trains less experienced associates and assists management in monitoring team performance. Collaborates with peers, managers, and cross-platf
Posted 36 days ago | Updated 11 hours ago

Technical Lead - Commercial Online Banking (Remote)

First-Citizens Bank & Trust Company

•

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides specialized technical leadership during the architecture, design, implementation, and support of assigned systems and applications. Directs decision-making within technical projects to facilitate project planning, scope, and time estimates. Trains less experienced associates and assists management in monitoring team performance. Collaborates with peers, managers, and cross-platf
Posted 36 days ago | Updated 11 hours ago

Fiserv Business Analyst (Banking)

Swanktek

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Remote

Full-time

Collaborate with business units to gather, analyze, and document business requirements related to Fiserv data systems.Work with Fiserv platforms (e.g., DNA, Signature, VisionPlus, etc.) to extract and analyze data relevant to operations, compliance, and customer insights.Interpret Fiserv data to develop actionable business insights and generate reports using SQL, Excel, Power BI, or other reporting tools.Support system integration, migration, and enhancement initiatives involving Fiserv data sou
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Posted 5 days ago

Business Analyst - Banking & Wealth Management

Photon

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Remote

Full-time, Third Party

Job Summary: We are seeking a highly skilled Business Systems Analyst (BSA) with strong experience in the Banking and Wealth Management domains, specifically with experience in wealth platforms like Global Plus, Charles River, Pershing. The ideal candidate will have a deep understanding of wealth management processes, banking operations, and experience in delivering high-quality business solutions. As a BSA, you will work closely with business stakeholders and IT teams to gather requirements, pr
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Posted 12 days ago | Updated 1 day ago

Mainframe Developer - Core Banking (ACAPS)

NR Consulting LLC

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Remote

Contract, Third Party

Job Title: Mainframe Developer - Core Banking (ACAPS) Work Location: Remote Position Type: Contract Job Description: The resources have to have strong mainframe skills, and not Java/distributed programmers with experience integrating with ACAPS.It would be great if they have skills with all three products listed below, but ACAPS is the most important.One resource with CGI-ACAPS, BureauLink, Strata, Docugen skillset
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Posted 29 days ago

Mainframe Systematics Software Engineer (Banking Application)

Brilliant Infotech Inc.

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Remote

Full-time

Role: Mainframe Systematics Software Engineer Location: Remote Type of Employment: Contract-to-Hire Required Experience: 08+ Years Job Description: Mainframe Software Engineer focused on building scalable, reliable banking solutions using FIS/Systematics (GN/RM/MA/IM/ST), COBOL, JCL, and VSAM.Requires 5+ years in financial software development on IBM mainframe, plus experience with utilities like Easytrieve, SORT, and production support.Agile experience and AWS knowledge are a plus.