Position: Messaging Engineer Location: Chicago, IL (Remote) Hiring: Fulltime with Hexaware Technologies JD: ESSENTIAL FUNCTIONS: Monitor user support requests escalations to the team by email, phone or our IT Service Management system. Triage, investigate and address issues identified.Provide timely feedback to the end user on the status of their issue or request.Seek, and deliver on, opportunities to drive change and innovation, evolving the infrastructure and end user experience towards best
