CA Unicenter Service Desk Jobs

Refine Results
1 - 20 of 144 Jobs

Service Desk Analyst

INFOMATICS

On-site in Pontiac, MI, USA

Full-time

Job Description Candidate must be a self-starter who takes ownership and responsibility of assignments and understands the urgency and importance of providing excellent customer service. 5+ years experience on a Level 1 / Level 2 Service Desk3+ years experience in User Account Management (experience with OTKA a plus)3+ years experience with M365 Product end user supportPassionate about delivering the ultimate customer experienceExcellent knowledge and experience using Microsoft Office 365 Sui

Service Desk Analyst- Pontiac, MI

Digital Technology Solutions

On-site in Pontiac, MI, USA

Contract

DTS is looking for Service Desk Analyst for our direct client position in Pontiac, MI Job Description This Level 2 role requires more skill and leadership than a traditional Level 1 Service Desk Analyst.This role will be responsible for user account management, telecommunications account management, certificate management, new hardware request approvals, documentation creation and maintenance, and monitoring work queues.In addition the role will resolve incidents in the areas of Telecommunicatio

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

Service Desk Analyst

INSPYR Solutions

On-site in Houston, TX, USA

Contract

Title: Service Desk Analyst Location: Houston, TX 77058 Duration: Long Term Contract Compensation: $24hr Work Requirements: , Holders or Authorized to Work in the US Monday- Friday 8am- 5pm Weekly Pay! 100% in Office Long term contract Job Description: Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and d

Service Desk Analyst

V Group Inc

On-site in Pontiac, MI, USA

Contract, Third Party

Direct Client: Oakland County Job Title: Service Desk Analyst Duration: 12 Months Start Date: ASAP Location: Pontiac , MI (Hybrid) Position Type: Contract Interview Type: In Person/Web Interview Ceipal ID: SMI_HD438_GM Position ID: Requisition #: 438 Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office DESCRIPTION: This Level 2 role requires more skill and leadership than a traditional Level 1 Service Desk Analyst. This role will b

Service Desk Analyst

Arnold & Porter Kaye Scholer LLP

On-site in Washington, DC, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Service Desk Technician

TEKsystems c/o Allegis Group

On-site in Columbia, SC, USA

Full-time

Description: We are hiring an experienced Help Desk Technician for a government customer in Columbia, SC for a 6 month contract to hire position. The team has recently had some internal promotions and have several vacancies on the service desk team. This person would join a team of 5 people to serve as the first point of contact for end users. These employees will be taking tickets around email problems, password resets, Microsoft application questions, questions around merging documents, etc. T

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in New Orleans, LA, USA

Full-time

Description: We are seeking a Service Desk Analyst to support their facility in New Orleans Louisiana. This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of end user facing technology. Employees in this role create and manage access to networks, systems, and applications by crea

Senior Analyst, Service Desk Support

TEKsystems c/o Allegis Group

On-site in Wilmington, OH, USA

Full-time

Description: Sr. Analyst, Service Desk Support is a core team member of the Information Services department whose primary mission is to provide timely desk side and remote end user technical support for the company's technology. The position will be the primary onsite point of contact for our office, manufacturing and distribution center and will support the analysis, diagnosis, and resolution of end user computing problems and operations devices. The position will work closely will all levels o

Service Desk Consultant - Local to Ohio

eBusiness Solutions, Inc.

Hybrid in Columbus, OH, USA

Contract

One of our clients in the government domain is seeking a Service Desk Consultant. Service Desk Consultant Initial One Month On-Site after that it will be Remote. 30 East Broad Street, Columbus, OH Long term Contract Responsibilities: Highly Confidential nature of workProvide updates on OnBase Status by attending various meetings for Case Management System.Learns OnBase Case Management System and guide Executive Director to make high level decisions.Learn and understand OnBase to assist executive

Senior Analyst, Service Desk Support

TEKsystems c/o Allegis Group

On-site in Wilmington, OH, USA

Full-time

Description: The AZEK Company is a industry-leading designer and manufacturer of beautiful, low maintenance and environmentally sustainable outdoor living products, including TimberTech decking, Versatex and AZEK Trim , and StruXure pergolas. Consistently recognized as the market leader in innovation, quality and aesthetics, products across The AZEK Company's portfolio are made from up to approximately 90% recycled material and primarily replace wood on the outside of homes, providing a long-l

Service Desk Engineer

BOTG LLC

On-site in Atlanta, GA, USA

Full-time

We are looking for a Service Desk Engineer in Atlanta, GA for a direct-hire position. Please send me your updated resume and salary expectations at . Job Description: Position: Service Desk Engineer Location: Atlanta, GA 30309 Duration: Direct-hire position Client: Direct Client Mon. through Fri. from 8am to 5pm EST Requirements: 2+ years of IT Call Center experience preferred.4+ years of experience providing direct customer service at Tier 2 level; two of which must have been during the last fi

Service Desk

Stellar Professionals LLC

On-site in Columbus, OH, USA

Third Party, Contract

Service Desk Applicant must have 10 years of relevant experience with the following: IT experience SCCM or SMS like experience PowerShell scripting experience in a production environment Customer Service experience Troubleshooting experience Knowledge of networking technologies including PING, NETSTAT, DHCP, DNS, and NSLOOKUP Active Directory experience including tools like ADUC Certifications in A+ series Certifications in Microsoft tools and technologies PowerShell 3.0 scripting background ITI

IT Service Desk Technician

TEKsystems c/o Allegis Group

On-site in Columbia, SC, USA

Full-time

Description: JOB PURPOSE: To provide hands on technical support to legislative members, staff, and other members; to communicate daily with Service Desk Manager keeping him/her apprised of project status, workloads and any client communications. The Service Desk Analyst works under the supervision of the Service Desk Manager to meet team goals and deadlines while providing daily status updates and communicating with co-workers regularly. JOB TASKS: Provides professional customer service followin

Senior Analyst, Service Desk Support

TEKsystems c/o Allegis Group

On-site in Wilmington, OH, USA

Full-time

Description: This Company is an industry-leading designer and manufacturer of beautiful, low maintenance and environmentally sustainable outdoor living products. Consistently recognized as the market leader in innovation, quality and aesthetics, products across The Company's portfolio are made from up to approximately 90% recycled material and primarily replace wood on the outside of homes, providing a long-lasting, eco-friendly and stylish solution to consumers. They have approximately 2,000 em

IT Service Desk Agent

Strategic Staffing Solutions

On-site in Detroit, MI, USA

Contract

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions has multiple openings for Service Desk Agents for a contract opportunity with one of our largest clients located in Detroit, MI! Title: IT Service Desk Agent Location: Detroit, MI (onsite) Duration: 12+ Months Role Type: W2 contract engagement Role Summary Service Desk Analyst (Level 1) Provide first-level contact and incident resolution for all users with all issuesUses advanced troubleshooting skillsReview knowledg

Service Desk Specialist

iTech Solutions

On-site in White Plains, NY, USA

Contract

Project Overview This role r will field incoming help desk requests from end users via both telephone and e-mail in a courteous\professional manner. Document all pertinent end user information. Resolve computer issues on impact. Escalate calls to appropriate support groups in IT. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. during work and extended hours Job Functions & Responsibilities Fi

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Hartland, WI, USA

Full-time

Description: Essential Responsibilities Provides technical support and guidance to resolve users' computer hardware and software problems. Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Applies knowledge of computer software and hardware to assist users in resolving problems. Installs or assists with the installation and

IT Service Desk (short-term contract)

OSTechnical

On-site in Placentia, CA, USA

Contract

We are seeking a highly motivated and customer-focused individual to join our Client's team as an Onsite Helpdesk Support Specialist on a 30-day contract basis. This role will report into one of their locations in the San Diego, Riverside, San Bernardino, Los Angeles, Orange County, or Ventura area. In this role, you will play a crucial part in providing comprehensive support to our team members, ensuring a seamless experience with various technical processes and tools. If you are a tech-savvy i

Tier II Service Desk Specialist

NuAxis LLC

On-site in Denver, CO, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team