Call Center - IT Help Desk Jobs

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Computer Client Support Analyst

SPECTRAFORCE TECHNOLOGIES Inc.

Sacramento, California, USA

Contract

Computer Client Support Analyst 12 Months Sacramento, CA 95833 Note: These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule.Provides opportunity for in-person training and mentorship from fellow team membersWorkers to be assessed for hybrid work mo

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden

PC Support Technician

NuAxis LLC

Fairbanks, Alaska, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated P

Desktop Support Analyst

Aristocrat

Concord, New Hampshire, USA

Full-time

Job DescriptionThe IT Support Technician is primarily responsible for ensuring the proper day-to-day operation of technology applications and equipment, providing remote and desk-side assistance in resolving technology support issues, performing installations, repairs, upgrades, backups, and other maintenance tasks. The IT Support Technician is responsible for monitoring our networks, distributed server infrastructure, related services, and core business applications to ensure high availability.

Help Desk Manager

Robert Half

East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Manager to lead our IT support team in East Lansing, Michigan. This position involves overseeing daily operations, ensuring high-quality service delivery, and fostering a customer-focused environment. The ideal candidate will bring strong technical expertise and proven leadership skills to manage and enhance help desk operations. Responsibilities: Oversee the daily operations of the help desk, ensuring timely and effective resolution of techn

Technical Services Leader

Maximus, Inc.

Colorado Springs, Colorado, USA

Full-time

Description & Requirements IT Operational Support Center (OSC) Site Lead Maximus is seeking an IT OSC Team Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other OSC operators, and

Technical Services Leader

Maximus, Inc.

Maryland, USA

Full-time

Description & Requirements IT Operational Support Center (OSC) Site Lead Maximus is seeking an IT OSC Team Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other OSC operators, and

NESD Help Desk Agent III - Charleston

General Dynamics

North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps

Senior Service Center Representativ

SSI People

Inver Grove Heights, Minnesota, USA

Contract

Job Title: Senior Service Center Representative Top 3 things on a resume we are looking for Critical thinkingCustomer ServiceCall Center Experience Summary Client has an exciting opportunity in our Information Technology group.We are looking for a Senior Service Center Representative to work with Client employees and international users and exercise judgment within the defined procedures and practices to determine appropriate action.You must have excellent communication skills, both verbal and w

Helpdesk Support Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

ISP Technician

TEKsystems c/o Allegis Group

Cedar Rapids, Iowa, USA

Full-time

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware and software

Desktop Support Technician

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated D

Help Desk Specialist (JNY)

Peraton

Hawaii, USA

Full-time

Responsibilities Peraton requires Journeyman Help Desk Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This Location is at Camp H.M Smith, HI. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations a

IT Support Services Manager | 100% Onsite in Orlando, Flordia

ScrumBytes

Orlando, Florida, USA

Full-time

This role is with one of our Client which is a large Edtech university. Summary: The IT Support Services Manager is a management role with responsibility for one or more small teams of IT Service Desk Analysts, IT Support Specialists, and IT Support Services Leads who provide a broad range of technical support services to students, faculty, and administrative staff across the University. The IT Support Services Manager provides support in a particular geographic region. They, and their team(s),

ISP Support Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

ISP Support Technician 100% remote *must reside within 90 miles of Raleigh, NC Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provide

ISP Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

ISP Support Technician 100% remote *must reside within 90 miles of Huntsville, AL Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to prov

Desktop Support

MethodHub

Pecos, Texas, USA

Contract

IT Support Location : Irving TX / Pecos, TX Duration : 12 months Deliver world-class IT Support to onsite and remote end users. 7+ years of experience in desktop, hardware, software, operating systems, smartphones, printers and other peripheral devices. 7+ years of experience with Microsoft Products (Office, Windows, Outlook, etc) 7+ years of experience with business communication platforms such as messaging, video conferencing, telephony, etc.

Integrated Service Desk Account Manager - Day Shift

CACI International, Inc.

Denver, Colorado, USA

Full-time

Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None Anticipated Posting End: 5/19/2025 The Integrated Service Center Account Manager will provide front line support and act as the primary point of contact for a large government organization with diverse customers. Service Center Technicians wil

Help Desk

Apex Systems

Detroit, Michigan, USA

Full-time

Job#: 2016533 Job Description: IT Help Desk Support Fully onsite in Detroit, MI 1-year contract position with potential for extension Position Summary: The Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to moderately complex technical issues via phone or remote connection. The Tec

Network Support Engineer, Fall 2025 (Meraki)

Cisco Systems, Inc.

Chicago, Illinois, USA

Full-time

4 month, In-Person Internship (September - December, full-time - 40 hours per week), based in the Meraki Chicago, IL or San Francisco, CA Office CISCO MERAKI BUSINESS UNIT At Cisco Meraki, our Network Support Engineering team troubleshoots cases that cover the entire Meraki product line, including our wireless access points, security appliances, cameras, switches, and Systems Manager application! The Network Support Co-Op allows individuals to explore the wonders of Networking by developing an