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Help Desk Analyst 1 @ Conyers, GA _ Hybrid (Spanish Required) _ Contract

BURGEON IT SERVICES LLC

•

Conyers, Georgia, USA

Contract

Role: Help Desk Analyst 1 (765352)Location: 2206 East View Parkway, Conyers, GA 30013Work Mode: Hybrid (Local candidates only)Rate: $25/hr on C2CBilingual Requirement: Spanish Required Job Overview:The Help Desk Analyst 1 will serve as the first point of contact in a high-volume call center environment, assisting both internal staff and external DDS customers. Responsibilities include Tier 1 technical troubleshooting, customer service, password resets, ticket escalations, and mobile driver's li
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Posted 8 days ago

Product Owner with Lexis Nexis

Headway Tek Inc

•

US

Full-time, Part-time, Contract, Third Party

Product Owner with Lexis Nexis Remote 1 Year JD Serve as a linchpin between Lexis Nexis vendor and internal / CDE delivery teams Expertise in digital and security domains specifically ability to think through workflows related to implementation of Lexis Nexis security features on Mobile, Portal and Call center experiences Individual will help define product strategy / customer experience for Lexis Nexis Expertise in Scaled Agile and can write both technical and customer experience features /
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Posted 29 days ago | Updated moments ago

Director IT Service Operations > 100% REMOTE

Marencor

•

Remote

Full-time

Director IT Service Operations > 100% REMOTE Location 100% REMOTE (BUT > MUST live in NY or Washington, DC area ) Industry: Healthcare / Health Services Possibility of light travel and coming into the office as needed. Our client, a leading professional services organization, is seeking a Senior Manager, IT Service Operations to oversee and optimize the performance of its IT service teams. This is a highly metrics-driven position focused on enhancing operational effectiveness across a global se
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Posted 8 days ago | Updated 1 day ago

Entry Level Help Desk Technician

The Reynolds and Reynolds Company

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Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti
Posted 60+ days ago | Updated 3 hours ago

GA DDS Help Desk Analyst 1

USG, Inc.

•

Conyers, Georgia, USA

Third Party, Contract

Job Title: GA DDS Help Desk Analyst 1 (765352) Location: 2206 East View Parkway, Conyers, GA 30013 Pay Rate: $20/hour (W2) Interview Type: Web-Cam or Onsite Interview Work Type: Onsite Local Candidates Only Important Notes MUST be Bilingual Spanish MUST have Call Center Experience Do NOT submit candidates previously submitted to Requisition #762935 This role is located at DDS Headquarters in Conyers, GA Job Summary The Georgia Department of Driver Services (DDS) is seeking a Bilingual Help
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Posted 5 days ago | Updated 3 hours ago

Project Manager - Onsite

VIVA USA INC

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Smithfield, Rhode Island, USA

Contract

Title: Project Manager - Onsite Mandatory skills: Microsoft Office Suite, Word, Excel, Outlook, Agile, Waterfall, project management, project coordination, calls, call center, retail sites, retail environment, hardware, schedule change management, application access, systems access Description: This is a Technology rollout call center, so all our assignments involve working on multiple technology projects. This position involves working on multiple technology projects that involve installing h
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Posted 1 day ago

IT Support Specialist

Daddy Recruiter LLP

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Conyers, Georgia, USA

Contract

Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLAs until resolved. Install and perform minor repairs to hardware, software, or peripheral equipment, follow
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Posted 9 days ago | Updated 8 days ago

Business Process Analyst

Mitchell Martin, Inc.

•

King of Prussia, Pennsylvania, USA

Full-time, Contract

Title: Business Process AnalystLocation: King of Prussia, PA Employment Type: ContractCompensation Pay Range:$56.35-$80.50/HrsDescription Define and redefine business processes related to customer journeys and call centers. Capture business requirements and identify testing scenarios. Coordinate with technology architects for solution definition. Work with cross-functional teams including customer operations and IT professionals. Facilitate architecture and design of cross-platform integrations.
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Posted 4 days ago | Updated 11 hours ago

Help Desk Analyst 1(MUST be Bilingual, Spanish)

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

GA DDS Help Desk Analyst 1 (765352) Job Id: 765352 Title: Help Desk Analyst 1 Location: Hybrid - 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Client State of GA DDS Job description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This
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Posted 5 days ago | Updated 12 hours ago

Help Desk Analyst 1

Think Development Systems, Inc.

•

Conyers, Georgia, USA

Third Party, Contract

Help Desk Analyst 1 Rate : ALAP Location Conyers, GA 30013 Last Date : 7/18/2025 This position is located at Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will
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Posted 60+ days ago | Updated 4 days ago

GIS Support Analyst (Technical Support/Mid Level)

HAYS

•

Raleigh, West Virginia, USA

Contract

GIS Support Analyst(Technical Support/Mid Level) - Contract - Raleigh, NC - $50.00 - $50.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available
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Posted 5 days ago | Updated moments ago

TECHNICAL SUPPORT REPRESENTATIVES - PART-TIME

Micro Center

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Hilliard, Ohio, USA

Part-time

MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We will train you to be the best that you can be No previous experience at a corporate call center is necess
Posted 4 days ago | Updated moments ago

Security Guard Surveillance

GardaWorld Security Services U.S.

•

Rochester, New York, USA

Full-time

Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Officer! Ready to suit up as a Surveillance Security Guard? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call center
Posted 1 day ago | Updated 5 hours ago

Call Delivery Analyst Senior

OneMain Financial

•

Evansville, Indiana, USA

Full-time

As a OneMain Senior Call Delivery Analyst, you will be responsible for both dialer and IVR functions including developing, testing and executing new strategic initiatives based on analysis and data review. Dialer and IVR functionality is core to OneMain operations and future strategic initiatives. The IVR will allow customers to self-serve where appropriate and route to the correct internal team member when needed. The Senior Call Delivery Analyst will consider customer needs across both the Br
Posted 19 days ago | Updated 11 hours ago

Call Delivery Analyst Senior

OneMain Financial

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Tempe, Arizona, USA

Full-time

As a OneMain Senior Call Delivery Analyst, you will be responsible for both dialer and IVR functions including developing, testing and executing new strategic initiatives based on analysis and data review. Dialer and IVR functionality is core to OneMain operations and future strategic initiatives. The IVR will allow customers to self-serve where appropriate and route to the correct internal team member when needed. The Senior Call Delivery Analyst will consider customer needs across both the Br
Posted 19 days ago | Updated 11 hours ago

Call Delivery Analyst Senior

OneMain Financial

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London, Kentucky, USA

Full-time

As a OneMain Senior Call Delivery Analyst, you will be responsible for both dialer and IVR functions including developing, testing and executing new strategic initiatives based on analysis and data review. Dialer and IVR functionality is core to OneMain operations and future strategic initiatives. The IVR will allow customers to self-serve where appropriate and route to the correct internal team member when needed. The Senior Call Delivery Analyst will consider customer needs across both the Br
Posted 19 days ago | Updated 11 hours ago

Call Delivery Analyst Senior

OneMain Financial

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Fort Mill, South Carolina, USA

Full-time

As a OneMain Senior Call Delivery Analyst, you will be responsible for both dialer and IVR functions including developing, testing and executing new strategic initiatives based on analysis and data review. Dialer and IVR functionality is core to OneMain operations and future strategic initiatives. The IVR will allow customers to self-serve where appropriate and route to the correct internal team member when needed. The Senior Call Delivery Analyst will consider customer needs across both the Br
Posted 19 days ago | Updated 11 hours ago

Member Helpdesk Agent-(OK) Hybrid

Gainwell Technologies LLC

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Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting providers with the many different applications within the Provider Po
Posted 8 days ago | Updated moments ago

Security Agent Surveillance

GardaWorld Security Services U.S.

•

Syracuse, New York, USA

Full-time

Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Officer! Ready to suit up as a Surveillance Security Guard? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call center
Posted 1 day ago | Updated 5 hours ago

Service Desk Analyst

Irvine Technology Corporation (ITC)

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Scottsdale, Arizona, USA

Contract

Service Desk Analyst I Our client is seeking a tech-savvy and service-driven individual to join their Service Desk team in a fast-paced, high-volume environment. This role is ideal for someone who thrives on solving complex IT problems, enjoys helping others, and can juggle multiple issues while delivering exceptional customer support. You ll be on the front lines supporting corporate teams, warehouse staff, and retail store employees across a wide variety of technologies. Location: Scottsdale,
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Posted 23 days ago | Updated 1 hour ago