Call center Jobs in Chicago, IL

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Remote Call Center Agent

ACD Connect, LLC

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Remote or Farmington, Utah, USA

Part-time

Job DescriptionJob DescriptionSalary: 10.00 ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agents position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations
Posted 13 days ago | Updated moments ago

Remote Telemarketer / Outbound Call Center Specialist

OMG National

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Remote or Houston, Texas, USA

Full-time

Job DescriptionJob DescriptionCompensation: Competitive Starting Wage Location: Remote Job Title: Business Development Specialist Reports to: Executive Director of Marketing OMG National, a 33-year-old marketing firm and five-year Inc. 5000 recipient, is seeking a qualified Business Development Specialist (BDS) for remote employment. The BDS will specialize in reaching out to set appointments with new and existing prospects, presenting the opportunity for a Digital Marketing evaluation. This is
Posted 7 days ago | Updated 3 hours ago

Product Owner with Call Center Management (Acqueon)_Remote

Gate Insight

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US

Third Party

Job Role : Call Center Dialer Management Product Owner (Acqueon) Location: Remote Duration: 12+ months (Possible Extension) Job Description:- Seeking an experienced and driven Product Owner specializing in Call Center Dialer Management with a deep understanding of Acqueon's platform and its integration with contact center solutions like Twilio. This role will serve as the key liaison between business stakeholders, technical teams, and third-party vendors to optimize outbound and inbound dialing
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Posted 6 days ago | Updated 11 hours ago

Call Center Agent - 100% Work From Home

ANDX

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Remote or San Antonio, Texas, USA

Full-time

Job DescriptionJob DescriptionSalary: 12.00 per hour Call Center Agent - 100% Work from Home Remote in Texas Its beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, cond
Posted 18 days ago | Updated moments ago

IT Call Center Specialist

HPTech Inc.

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Remote

Third Party, Contract

Job role: IT Call Center Specialist Location: Remote Job Type: Contract to Hire (CTH) Shift Start/End Time: Hours are M-F 7am-11 pm est. Candidates must be available to work any shift within those days/times and may vary based on business needs. Ideal Candidates: Call center background, high professional, attention to detail, goal orientated, handles high stress environment well, flexible schedule, handles change well. MUST HAVE - If candidate does not meet this criteria, do not submit: Candidat
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Posted 27 days ago | Updated 15 days ago

Call Center Representative (multiple job openings)

4 Consulting Inc.

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Remote or Tampa, Florida, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications
Posted 44 days ago | Updated 4 hours ago

Call Center Representative (multiple job openings)

4 Consulting Inc.

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Remote or Dallas, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications
Posted 44 days ago | Updated 4 hours ago

Call Center Representative (multiple job openings)

4 Consulting Inc.

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Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications
Posted 60+ days ago | Updated 4 hours ago

Customer Account Specialist $55,000 - $75,000 MUST HAVE FASTENER exp.

theophany, inc.

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Elk Grove Village, Illinois, USA

Full-time

Job DescriptionJob DescriptionCustomer Account Specialst // Inside Sales must have experience from fasteners or washers Excellent benefits Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded. You will recieve an orders and then methodically walk them through our process beginning to end. We are growing faster than anticipated and having more fun than we ever thought possible. Our rapid expansion has created an opportunity for us to create a new hybri
Posted 7 days ago | Updated 3 hours ago

Customer Service Supervisor

Robert Half

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Lombard, Illinois, USA

Full-time

Job DescriptionJob DescriptionResponsibilities: Oversee the detail oriented and timely handling of incoming calls, ensuring excellent grammar and diction. Carry out thorough research to resolve customer inquiries related to our services. Keep our system updated with detailed and accurate call comments on a daily basis. Promptly escalate any significant issues to the relevant department. Regularly check work emails and stay updated with company communication channels. Support customers in complet
Posted 7 days ago | Updated 3 hours ago

Quality Assurance Analyst

Robert Half

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Bolingbrook, Illinois, USA

Full-time

Job DescriptionJob DescriptionWe are actively searching for a Quality Assurance Analyst to join our team in the non-profit sector based in Bolingbrook, Illinois. This role offers a long-term contract employment opportunity where you will be integral in ensuring the quality of our Android development projects and other related tasks. Responsibilities: Conduct thorough AB Testing to verify system performance Utilize Atlassian Jira for effective project management and issue tracking Regularly perfo
Posted 17 days ago | Updated 3 hours ago

Global Services Data & Business Analyst

Motorola Solutions

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Remote or Chicago, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access con
Posted 17 days ago | Updated 2 hours ago

Quality Assurance Analyst

Robert Half

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Bolingbrook, Illinois, USA

Contract

Description We are actively searching for a Quality Assurance Analyst to join our team in the non-profit sector based in Bolingbrook, Illinois. This role offers a long-term contract employment opportunity where you will be integral in ensuring the quality of our Android development projects and other related tasks. Responsibilities: Conduct thorough AB Testing to verify system performance Utilize Atlassian Jira for effective project management and issue tracking Regularly perform Integration Tes
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Posted 18 days ago | Updated 1 hour ago

Technical Product Owner

Apolis

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Remote or Owings Mills, Maryland, USA

Contract

Job Title: Product Owner Location: Remote Tax Term (W2, C2C): W2 Job Type (Permanent/Contract) : Contract Duration: Long Term Pay Range: $60-66 W2Role and Responsibilities: Responsible for contract center or call center. Looking to use AI in the future if someone has that will be good. Strong written and verbal communication. Collaborative and innovative person. Work closely with stakeholders. Must have worked with both agile and waterfall environments. Certificate Scrum Master - only nice to
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Posted 3 hours ago | Updated moments ago

Customer Service Associate Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Associate Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-51579 Pay Range: $16 - $16.25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Conducting resea
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Posted 18 days ago

Telecommunication and Digital Technology Analyst

American Water Resources LLC

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Naperville, Illinois, USA

Full-time

Job DescriptionJob DescriptionReporting to the Director of Contact Center Operations, the Telecommunications and Digital Technology Analyst is a member of the Operations team and will play a crucial role in enhancing the telephony and digital technology aspects of our call center operations. You will be responsible for troubleshooting technical issues, identifying opportunities for process and technology improvements, managing contact center UAT process and serving as a liaison between the call
Posted 22 hours ago | Updated 8 hours ago

Workforce Manager (WFM)

Radiant System, Inc

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Remote

Contract

Title: Workforce Management (WFM) Capacity Planning & Forecasting/Scheduling Consultant Location: : REMOTE Duration: 12+ Months IEX experience is a requirement Job Summary: Seeking an experienced and strategic Senior Workforce Manager to lead workforce capacity planning and management efforts. This pivotal role is responsible for ensuring optimal workforce operations across our global BPO partners in Central America and the Philippines. The ideal candidate will possess deep expertise in workforc
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Posted 14 days ago

Customer Service Representative - Contract- Remote

DotSolved Systems, Inc.

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Remote

Contract

The Benefit Disbursement Call Center Representative is responsible for providing exceptional service to clients by addressing their inquiries related to retirement plan payments. This role involves handling both periodic and non-periodic payments, performing check reconciliations, and assisting with tax processing. The representative will work closely with various departments to ensure accurate and timely processing of all requests. Strong communication skills, attention to detail, and a commitm
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Posted 19 days ago

Forecasting and Performance Analyst

Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Companies is looking for a Forecasting and Performance Analyst to join an insurance provider based out of Baltimore, MD. This is a direct hire, remote opportunity. Essential Duties of theForecasting and Performance Analyst: Support and maintain forecasting, capacity, and budget models both back office and telephony modelling, both tactical and strategicMaintain models used to plan resources and analysis in long term business decisionsMonitor assumptions & actual results against plan and d
Posted 18 days ago | Updated 2 hours ago

Entry Level Help Desk : Remote

TEKsystems

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Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity
Posted 60+ days ago | Updated 3 hours ago