Call center Jobs in Detroit, MI

Refine Results
1 - 2 of 2 Jobs

Traffic Monitoring Specialist / Dispatcher / Call Center

AECOM Corp. - Worldwide

•

On-site in Detroit, Michigan, USA

Full-time

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating in
Posted 4 days ago | Updated 6 hours ago

Office/Call Coordinator with NICE Contact Center exposure _ 2+ years _ Onsite @ Warren, MI

JDM Systems Consultants Inc

•

Hybrid in Warren, Michigan, USA

Contract

Office/Call Coordinatorwith NICE Contact Center exposure _ 2+ years _ Onsite @ Warren, MI Job Responsibilities Include: Provide input for the Daily Enterprise Staffing Call for of day-of staffing and future days concerns. Responsible for reviewing action plans and any follow up or deviation to the action plans presented by the sites Always maintain a 5-Day Staffing Outlook to eliminate same day staffing shortages Continuously monitor metrics for all Business Units to observe and react to any tr