Call center jobs in North Carolina

Senior Call Center Engineer (Lead/Senior Specialist)

Remote

•

8d ago

Senior Call Center Engineer (Lead/Senior Specialist) Remote 12+ Months The Senior Engineer is an authority on Unified Communications (UC) and Contact Center as a Service (CCaaS)platforms. They focus on architecture, high-level troubleshooting, and strategy. Key Responsibilities System Architecture: Design and optimize the flow of calls, chats, and automated SMS responses within the Client contact center environment.Tier Support: Lead the resolution of complex outages or systemic bugs that Junio

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Contract

Depends on Experience

Call Center Customer Service Specialist

Remote

•

6d ago

Call Center Administrative Assistant Washington DC or Baltimore Metro Areas Pay From: $22.00 per hour MUST: Experienced Admin Support professional who has experience in a call center environment Providing high volume phone customer service support Comfortable working with healthcare providers and providing support as needed Assisting callers with technical issues and guiding them through company CRM Managing emails, phone calls and support tickets Responding to inquiries promptly and manage sup

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Full-time

21 - 23

Acqueon Product Owner

Remote

•

7d ago

Job Title: Acqueon Product Owner Location: Remote Experience: 10+ years Requirement Summary: Looking for an Acqueon Product Owner. They are specifically looking for someone with strong hands-on experience in Acqueon Dialer who can independently lead the team and has solid expertise in writing user stories. Job Description: Looking for a seasoned Product Owner that is familiar with auto-dialer campaign management. The individual needs to lead efforts independently, work effectively with a scrum t

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Contract

Depends on Experience

Acqueon Dialer Product Owner

Remote

•

2d ago

Experience: 12+ Years Minimum 5+ Years experience with Acqueon Dialer (hands-on) See Job Description below: Looking for a seasoned Product Owner that is familiar with auto-dialer campaign management. The individual needs to lead efforts independently, work effectively with a scrum team usingagile methodology and well as have the ability to work across teams. The product owner must collaborate with business stakeholders: Marketing, Call Center Operations, Sales, Compliance, and other IT teams to

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Contract

Depends on Experience

On Call support

Remote

•

Today

Job Description Responsible for screening One Call Center Locate Ticket requests in order to analyze the location of the digsite using a software application in relation to the company's underground fiber optics network. Accountable forthe protection of company fiber and prevention of costly restoration due to a fiber cut or damage by ensuringthat the dig site is clear. Working environment operates 24x7 year-round and all specialists are expected tocover the various shifts, holidays or work over

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Contract

$20 - $25

(Part Time) Spanish Bilingual IT Customer Support Analyst TIER 1 (MD/VA/DC local)

Remote

•

23d ago

SPANISH BILINGUAL - Customer Support Analyst (TIER 1) At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being. Job Description: We are looking for a highly skilled SPANISH BILINGUAL Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible fo

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Part-time

Depends on Experience

Forward Deployed Engineer

Remote

•

16d ago

About Humach: Humach is reinventing customer experience with emotionally intelligent AI agents. As the creators of the worlds most customer-centric digital workforce, we blend cutting-edge LLMs, voice biometrics, and intelligent orchestration into real-time service solutions. Backed by top partners and ambitious clients, were scaling fast and need talented engineers to help us deliver impact. Role Overview: As aForward Deployed Engineer (FDE)at Humach, you will work at the intersection of softwa

Full-time

Depends on Experience

Role : Acqueon Product Owner

Remote

•

Yesterday

Role : Acqueon Product Owner Location: Remote Mandatory Skills: Product owner on Acqueon, Auto Dialer campaign Management, Healthcare background MUST in recent projects, Call Centre operations, Sales, Compliance, Acqueon Dialer platform experience Job Description below: Looking for a seasoned Product Owner that is familiar with an auto-dialer campaign management. The individual needs to lead efforts independently, work effectively with a scrum team using agile methodology and well as have th

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Contract

$60 - $65

Acqueon Product Owner

Remote

•

3d ago

Role: Acqueon Product Owner Location: Remote Exp: 10+ Mandatory Skills: Product owner on Acqueon, Auto Dialer campaign Management, Healthcare background MUST in recent projects, Call Centre operations, Sales, Compliance, Acqueon Dialer platform experience Job Description below: Looking for a seasoned Product Owner that is familiar with an auto-dialer campaign management. The individual needs to lead efforts independently, work effectively with a scrum team using agile methodology and well as

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Contract, Third Party

Depends on Experience

Five9 Technical Trainer

Remote or St. Louis, Missouri

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Five9 Technical Trainer in Saint Louis, MO. Overview: We are seeking a detail-oriented Technical Training Specialist to assist on the rollout of the Five9 Intelligent Cloud Contact Center and manage this critical function. This role begins with a massive deployment phase-onboarding 200 call centers in the East Region by year-end-before shifting focus to the West Region. Once the initial migration is complete, you will transition into an o

Contract

$90,000 - $120,000 hourly

Associate Professional Quality - California (Remote)

Remote or San Diego, California

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The CX Associate Professional Quality is responsible for monitoring and evaluating the quality across call center and back-offi

Full-time

USD 50,000.00 - 60,000.00 per year

Associate Professional Quality - California (Remote)

Remote or Los Angeles, California

•

Today

Full-time

USD 50,000.00 - 60,000.00 per year

Associate Professional Quality - California (Remote)

Remote or San Francisco, California

•

Today

Full-time

USD 50,000.00 - 60,000.00 per year

Senior Healthcare Strategy & Analytics Consultant

Remote or Fitchburg, Wisconsin

•

Today

RESPONSIBILITIES: Kforce is looking for a Senior Healthcare Strategy & Analytics Consultant (Business Analysis) for a remote opportunity that has the ability to convert fulltime. The Senior Healthcare Strategy & Analytics Consultant (Business Analysis) will combine the analytical discipline of a Business Analyst with the mindset of a strategic problem solver. This role is ideal for someone who enjoys digging into workflows and requirements while also stepping back to connect the work to broader

Contract

$70 - $74 hourly

Business Systems Analyst

Remote

•

14d ago

Perform systems analysis, develop requirements documentation, and create and conduct customer acceptance tests for all components of the PTR system (more than 45 separate interfaces and components). Analyze new business requirements or changes to existing requirements and generate test data for the following areas: Retail and Commercial Mailer systems PTR Extra Services Mailing Services Confirm Services Ground Shipping Expedited Services Scanners Global Business Business Mail Entry and Payment T

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Full-time

$50+

Acqueon Dialer Product Owner Healthcare Domain-Remote Role

Remote

•

Yesterday

Title - Acqueon Dialer Product Owner Healthcare Domain Location-Remote Duration Contract Minimum 5+ Years experience with Acqueon Dialer See Job Description below: Looking for a seasoned Product Owner that is familiar with auto-dialer campaign management.The individual needs to lead efforts independently, work effectively with a scrum team using agile methodology and well as have the ability to work across teams.The product owner must collaborate with business stakeholders: Marketing, Call Cent

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Contract

Depends on Experience

Help Desk Support Specialist

Remote or Dallas, Texas

•

Today

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Provides technical support to the orga

Full-time

USD 17.00 - 28.46 per hour

Plumbing Service Manager

Winston-Salem, North Carolina

•

Today

Plumbing Service Manager Winston-Salem, NC Introduction Join PF Plumbing - the number one plumbing company in Winston-Salem, NC - as our Service Manager. This leadership role oversees daily operations of our service department, drives performance, ensures exceptional customer satisfaction, and develops our plumbing team into top-tier professionals. This is a high-impact leadership role for someone who thrives in accountability, operational excellence, and building winning teams. Key Responsibili

Full-time

USD 85,000.00 - 95,000.00 per year

Associate Compute Engineer

Remote or Illinois

•

Today

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Primary Job Duties & Responsibilities Provide problem di

Full-time

USD 26.74 per hour

Senior Service Designer

Remote

•

Yesterday

Our client is seeking an experienced Senior Service Designer to support federal clients in modernizing services, improving customer experience, and transforming complex, mission-critical systems. In this role, you will work across design, research, policy, operations, and technology to design and implement endtoend service improvements that are humancentered, feasible within federal constraints, and measurable at scale. Job Location: This position requires that the job be performed in the Unite

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Contract

Depends on Experience

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Call center jobs in North Carolina, USA