Call center Jobs in North Carolina

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Call Center Dialer Management Product Owner (Acqueon)

Pioneer Consulting Services LLC

Remote

Full-time

Role: Call Center Dialer Management Product Owner (Acqueon) Location: Remote Seeking an experienced and driven Product Owner specializing in Call Center Dialer Management with a deep understanding of Acqueon s platform and its integration with contact center solutions like Twilio. This role will serve as the key liaison between business stakeholders, technical teams, and third-party vendors to optimize outbound and inbound dialing strategies, improve customer engagement, and ensure the seamless

Call Center Dialer Management Product Owner (Acqueon)

Shaarpro

US

Full-time, Part-time, Third Party, Contract

Role: Call Center Dialer Management Product Owner (Acqueon) Location: RemotE JOB DESCRIPTION: Call Center, IVR, Acqueon Seeking an experienced and driven Product Owner specializing in Call Center Dialer Management with a deep understanding of Acqueon's platform and its integration with contact center solutions like Twilio. This role will serve as the key liaison between business stakeholders, technical teams, and third-party vendors to optimize outbound and inbound dialing strategies, improve

Call Center Dialer Management Product Owner (Acqueon)

Dartz IT Solutions

Remote

Contract, Third Party

Role: Call Center Dialer Management Product Owner (Acqueon) Location: Remote Skill: Acqueen, IVR platforms - Twilio, Product Owner Call Center Dialer Management Product Owner Primary Skills Call Center Dialer Management, Product Owner, (Acqueon) Specialization Call Center Dialer Management Product Owner (Acqueon) Role: Call Center Dialer Management Product Owner (Acqueon) Location: Remote Seeking an experienced and driven Product Owner specializing in Call Center Dialer Management with a deep u

Call Center Agent - 100% Work From Home

ANDX

Remote or San Antonio, Texas, USA

Full-time

Job DescriptionJob DescriptionSalary: 12.00 per hour Call Center Agent - 100% Work from Home Remote in Texas Its beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, cond

HR Generalist with Call Center

Infinite Computer Solutions (ICS)

Remote

Full-time

Job Title: Human Resources (HR) Generalist Job Description: We are seeking a motivated and detail-oriented HR Generalist to join our team. The ideal candidate will support various human resources functions, including recruitment, employee onboarding, benefits administration, and compliance with HR policies. This is an excellent opportunity for individuals looking to develop their HR career. Key Responsibilities: Support new employee onboarding and orientation programs.Maintain and update employe

Call Center Support

Softthink Solutions, Inc.

Remote

Contract

Title: Call Center Support Location: Remote Work Authorization: Responsibilities Serve as the primary point of contact for end-users, providing technical support for Microsoft Office (Word, Excel, PowerPoint) and other IT systems.Troubleshoot and resolve issues related to MS Office applications, including formatting problems, data corruption, and functionality errors.Offer guidance and training to end-users on best practices and advanced features of Microsoft Office tools.Manage and maintain ti

Principal Network Engineer - Call Center Voice

Commonspirit Health

Remote or Englewood, Colorado, USA

Full-time

Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communitie

Integration Business Analyst

Oxford Global Resources

Remote

Contract

Integration Business Analyst Start: mid-late Feb Location: Remote, EST Client is replacing an internal survey tool and need a Business Analyst to assist. This person s main responsibilities will include participating in the design sessions and requirements gathering. The BA should have previous experience implementing new software. The Survey tool is for the physical stores and Call Center. The tool will integrate data from within the company to compile surveys for clients. Client runs Microsoft

NICE CXone Engineer

AB Technologies Inc.

Remote

Contract

Hi, Greetings form AB Technologies! Role: NICE CXone Engineer Location: 100% remote Visa: NO H1B/OPT Duration: 1-3 months with opportunity for future project/support work on a Time and Material basis End-Client: Chiro One Wellness Centers Experience 5-8 Years Summary of project: Chiro One Wellness Centers have a Salesforce org that was integrated with NICE CXone (a contact center platform). The NICE CXone contact center platform implementation did not go as planned and Chiro One Wellness Center

Customer Service Specialist - Wire Compliance

Motion Recruitment Partners, LLC

Charlotte, North Carolina, USA

Full-time

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for Customer Service Analysts in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but

Portfolio Analytics Investment Reporting Analyst

Mitchell Martin, Inc.

Remote or Hamilton Township, New Jersey, USA

Full-time, Contract

Title: Data SpecialistLocation: Northeast Region Employment Type: Full-Time/PermDescription: * The Data Specialist will provide essential support to operations and leadership teams by maintaining reporting systems, analyzing data trends, and preparing reports. * This role involves collaboration with leadership to support decision-making processes and performance improvement initiatives.Required Skills: * Experience supporting operational activities in a data-driven environment. * Strong administ

Tier II IT Hardware Support w/Secret clearance - FULLY REMOTE

Sparks Group

Remote or Dallas, Texas, USA

Contract

We are looking to hire ten fully remote Tier II IT Support Technicians. To be eligible, you must have an active Secret clearance (if you have a TS, it will only be held at the Secret level), and a minimum of a Security+ certification (other certs that satisfy 8140 requirements are acceptable). Summary of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support for a US government client. The technical

Tier II IT Hardware Support w/Secret clearance - FULLY REMOTE

Sparks Group

Remote or McLean, Virginia, USA

Contract

We are looking to hire ten fully remote Tier II IT Support Technicians. To be eligible, you must have an active Secret clearance (if you have a TS, it will only be held at the Secret level), and a minimum of a Security+ certification (other certs that satisfy 8140 requirements are acceptable). Summary of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support for a US government client. The technical

Senior Amazon Connect System Administrator

Kforce Technology Staffing

Remote or Pleasanton, California, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client in Pleasanton, CA that is seeking a Senior Amazon Connect System Administrator. The candidate will travel to customer sites as needed (San Francisco, Dallas). Summary: We are seeking a Senior Amazon Connect System Administrator to lead the design, implementation, and management of Amazon Connect processes and integrations. This role requires in-depth knowledge of the Amazon Connect platform, architecture, and surrounding Amazon apps/services. The ideal cand

Afterhours Hotline Agent - Overnights (Part-Time) DMV

Strategic Management

Remote or Alexandria, Virginia, USA

Part-time

Job DescriptionJob DescriptionObjective The Afterhours Hotline Agent (Remote) supports Compliance Resource Center's (CRC) Hotline Service Center. The duties of the role include receiving hotline calls from individuals and preparing reports of information received from client employees reporting issues, concerns and wrongdoing in their organization. Additionally, the Afterhours Hotline Agent will be responsible for client support duties, such as, assisting new clients with initial setup, managing

NICE CXONE InContact Contact Center Engineer

ServIT Consulting LLC

Remote or Lansing, Michigan, USA

Contract

The State of Michigan is looking for a Cloud Engineer - Cloud Contact Center Engineer Close to Submissions on 1/13 at 10am EST. Role description: NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release plannin

Senior Staff Technical Support Engineer (Hybrid)

Stryker

Remote or Orlando, Florida, USA

Full-time

Work Flexibility: Hybrid As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Styker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experienc

Provider Services Unit Lead - Remote

Gainwell Technologies LLC

Remote or Milwaukee, Wisconsin, USA

Full-time

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Help Desk Analyst I

Robert Half

Belmont, North Carolina, USA

Full-time

Description We are offering a contract for a Help Desk Analyst I position in Belmont, North Carolina. As a Help Desk Analyst I, you will be expected to promptly respond to calls and inquiries from all over the country, utilizing a call center platform. You will also be tasked with ticket management and in-person assistance. Responsibilities Attend to incoming calls from various locations nationwide Provide immediate assistance to walk-in queries Efficiently manage and resolve tickets Utilize cal

Senior Front-End Software Engineer

Readymode

Remote or Montreal, Quebec, Canada

Full-time

Job DescriptionJob DescriptionSalary: Readymode is a cloud-based all-in-one predictive dialer that intelligently connects call center agents with more leads in less time. We are on a mission to transform the way businesses communicate with their customers. At ReadyMode, we live and breathe our Core Values, the 4 Es - Empathy, Empowerment, Engagement and Excellence. We embody these at all times, whether that relates to our clients or teammates. ReadyMode is the place to be if you like to win and