•Cary, North Carolina, USA
Call Center Technology Manager Location: Cary NC Duration: 5 months contract to hire Responsibilities: The Command Center Technology Manager will support telephony, CRM, and monitoring functions within Mortgage Fulfilment. This includes collaborating on solutions, marketing campaigns, interactive voice response (IVR) scripts, dialer management, eliciting and defining new business requirements, implementing solutions. The Command Center Technology Manager will:Manage and monitor website content, 