Title: Lead Einstein(Salesforce) chatbot expert Location: RemoteDuration: 12 Months + Description / Skills / Responsibilities: Demonstrable experience with Einstein, Salesforce, including Salesforce Admin and Platform Dev certifications.Proven experience in designing and developing chat bot solutions, with a focus on advanced NLP and machine learning techniques.Proficiency in programming languages such as Apex, Visualforce, LWC, and Java.Strong analytical and problem-solving skills.Managing all
Technical/Functional Skills ServiceNow ITSM, CMDB Experience Required 12 + years Roles & Responsibilities Service Now experience is a must has to engage the stakeholder, be able to decide whether a requirement is out of the box or to be customized and negotiate accordingly.Take ownership of the ServiceNow project delivery scoping, design, implementation, user training and value realization.Effectively communicate and manage the project stakeholders.Understand product roadmap and come up with PO
Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Software Process Engineer 4 for a 100% remote contract opportunity in Carson City, NV. This role will assist in facilitating a comprehensive revamp of service offerings to transition an existing call center into a contact center using the AWS Connect solution. REQUIREMENTS Bachelor's degree in computer science, information systems, software engineering, or a related discipline.Minimum three
Position: Tolling Back-Office QC Analyst Location: Harrisburg, PA Duration: 12+ months Rate: Open Interview: Video Job responsibilities: ** Resource will be required to be on-site approximately 4 days a month. ** Justification: The Tolling Back-Office functionality within the UBOS/ CBOS systems is critical functionality for the client and must work with a very high degree of reliability and accuracy. The proper operation of this functionality requires dedicated and focused efforts in testing
One of our Client is looking for the position Tolling Back-Office QC Analyst on following skills: Location: PA ** Resource will be required to be on-site approximately 4 days a month. ** Justification: The Tolling Back-Office functionality within the UBOS/ CBOS systems is critical functionality for the CLIENT and must work with a very high degree of reliability and accuracy. The proper operation of this functionality requires dedicated and focused efforts in testing and validating all changes.
Overview Global Fintech Leader is in the midst of Enterprise Digital Transformation. Highly Visible Contact Center Optimization Program and requires a Senior Lead to take strategic ownership over IVR Solutions Architecture and Provision Delivery: all part of large scale cloud migration The Environment Global Fintech LeadWorld Class Contact Center InitiativeEnterprise TransformationC-Level Leadership The Role Candidate should have vast experience working with design and implementation of IVR cal
