Seeking for a Network Voice Cisco UCCE candidates across the USA for a 100% Remote Contact center expert who can conduct "As-Is studies of existing requirements, design future state solutions and help transform the Cisco UCCE Contact Centers environment. Design and Build applications on the Cisco contact center platform including Cisco CVP, Cisco ICM, VXML Gateway, Cisco reporting, Finesse etc. Good understanding of Contact Center environment, Scripting, Campaign management, CRM Integration
Dear Applicant, Hope you are doing well We have an urgent requirement of Network Voice Cisco UCCE with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Network Voice Cisco UCCE Location: 100% Remote Long Term Contract PURPOSE OF THE JOB: Implementation of Cisco Unified communication software and servicesProvide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer
Title : Network Voice Cisco UCCE Location : Remote Contract Job Description : Contact center expert who can conduct "As-Is studies of existing requirements, design future state solutions and help transform the Cisco UCCE Contact Centers environment. Design and Build applications on the Cisco contact center platform including Cisco CVP, Cisco ICM, VXML Gateway, Cisco reporting, Finesse etc. Good understanding of Contact Center environment, Scripting, Campaign management, CRM Integration like (
Voice Architect in 100% Remote(USA) Need to travel based on client requirements. " Deep knowledge of Global VoIP ( Cisco Collaboration Applications ) and Contact Center platforms; " Existing Legacy IP telephony and PBX platforms ( Particularly Cisco and Avaya ) " Deep experience on Session Border Controllers / SIP Trunks / Audio codes. " Telephony dial plan design and call routing/control protocols. " Experience with other Cisco Collaboration tools and platforms " Public and private cloud commu
