Cisco UCCE Jobs in Atlanta, GA

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Genesys Cloud Center SME

Talent Groups

•

Remote

Contract, Third Party

Key Roles and Responsibilities Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC.Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved.Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues.Conduct a warm handoff of unresolved issues or activities in progress at shift changes.Proa
Easy Apply
Posted 7 days ago

Call Routing & Carrier resporg Engineer

CVS Health

•

Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 4 days ago | Updated 8 hours ago

Requirement for UC Engineer / Cisco Engineer

Kairos

•

Remote or Minneapolis, Minnesota, USA

Full-time, Part-time, Contract, Third Party

Hi , Please let me know if you're comfortable with the position detailed below. This position is an urgent hire. Location : Bloomington , MN Hybrid on-site few times a month Duration : 6-12 months contact to Hire Job Description currently hiring for a Senior Cisco Contact Center Engineer. This role is accountable for the applications and telephony infrastructure supporting contact center agents across the organization. In this hands-on role, you will leverage your knowledge of contact center