Contact center Jobs in Atlanta, GA

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Contact Center AI Solution Architect

Braintree Technology Solutions

Atlanta, Georgia, USA

Full-time

CCAI Solution Architect Location: Atlanta, GA (Onsite from Day 1) Max Salary: Market Salary Overview: CCAI Solution Architect who has passion for driving cutting edge Conversational AI technologies to enhance customer experiences. Should be able to lead architecture, strategy and design to deliver innovative Conversational AI solutions. In this role you will own solution design, provide technical leadership and guidance through the development lifecycle, you will collaborate with the business a

Salesforce Cloud Contact Center Specialist - Atlanta, GA - Contract

Lorven Technologies, Inc.

Atlanta, Georgia, USA

Full-time, Contract, Third Party

Job Title: Salesforce Cloud Contact Center Specialist Location: Atlanta, GA (3 days in office) Job Overview: We are seeking a highly skilled and motivated Salesforce Cloud Contact Center Specialist to join our dynamic team. In this role, you will be responsible for designing, implementing, and maintaining Salesforce Cloud Contact Center solutions to enhance our customer service operations. The ideal candidate should have a strong background in Salesforce, contact center technologies, and exce

Node JS Engineer(with Contact Center)

Cognizant Technology Solutions

Atlanta, Georgia, USA

Full-time

Cognizant Technology Solutions is looking for Node JS Engineer (with Contact Center) to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you! Location-Atlanta, GA, USA Applications for this role will be accepted till May 25,2024 Experience: 10+ Years Must-Have Good exposure to contact center. Good exposure to Google Dialogflow Rich hand

Contact Center Sr. Solutions Architect

Sysmind, LLC

Atlanta, Georgia, USA

Full-time

Main Responsibilities: Ability to design solutions around CCaaS tool in complex environments with integrations to CRM, MDM etc. Ability to work with enterprise and network architects to design low level architecture diagram. Ability to resolve integration and interface issues between various applications or systems with focus on optimizing software performance and scalability. Ability to interact with client technical stakeholders and propose best technical option suitable for the long-term solu

Tech Analyst (Speech & Text Analytics) Contact Center Background - 100% REMOTE

SecureKloud Technologies Inc.

Remote

Contract

Position: Tech Analyst (Speech and Text Analytics) Location: Remote Duration: Very Long term contract Day to Day Responsibilities of this Position and Description of Project: Gather and define requirements/solutions for Speech & Text Analytics solutions Interact with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions. Perform in-depth analysis to identify high-level business and functional requirements. Create and maintain requireme

Contact Center Customer Service Inbound/Outbound (Remote)

Motion Recruitment Partners, LLC

Remote or Everett, Washington, USA

Full-time

Our client is looking for a Contact Center Customer Service Inbound/Outbound for a 6-month contract in and will be working remotely. Come work for one of the largest insurance companies in the U.S. and help people and businesses become smarter and better prepared to protect the things that matter most to them. Contract Duration: 6 Months Required Skills & Experience High school diploma or equivalent. Bachelor's degree preferred or equivalent, relevant experience. 1 year of experience in custome

Design Architect - Contact Center

Red River Technology LLC

Remote

Full-time

Red River is seeking a Design Architect to join our growing team! This position serves as a technical authority on Contact Center consulting and is experienced in translating client business needs into technology solutions. The Design Architect (DA) represents Red River as the industry subject matter expert on customer opportunities and aligns with Pre-Sales and Sales to help determine project scope, technical specifications and requirements. The DA supports the offer portfolio, service catalog