Contact center Jobs in Atlanta, GA

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Salesforce Cloud Contact Center Specialist

New York Technology Partners

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Atlanta, Georgia, USA

Contract, Third Party

Job Title: Salesforce Cloud Contact Center Specialist Location: Atlanta, GA Position: Contract Skills: Proficiency in Salesforce configuration and customization. Knowledge of Apex, Visualforce, and Lightning components. Experience with integration tools and technologies. Understanding of contact center best practices and industry trends. Strong project management skills. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field Salesforce certifications su
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Posted 6 hours ago

Contact Center AI Solution Architect

Braintree Technology Solutions

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Atlanta, Georgia, USA

Full-time

CCAI Solution Architect Location: Atlanta, GA (Onsite from Day 1) Max Salary: Market Salary Overview: CCAI Solution Architect who has passion for driving cutting edge Conversational AI technologies to enhance customer experiences. Should be able to lead architecture, strategy and design to deliver innovative Conversational AI solutions. In this role you will own solution design, provide technical leadership and guidance through the development lifecycle, you will collaborate with the business a
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Posted 21 hours ago

Contact Center Sr. Solutions Architect

Sysmind, LLC

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Atlanta, Georgia, USA

Full-time

Main Responsibilities: Ability to design solutions around CCaaS tool in complex environments with integrations to CRM, MDM etc. Ability to work with enterprise and network architects to design low level architecture diagram. Ability to resolve integration and interface issues between various applications or systems with focus on optimizing software performance and scalability. Ability to interact with client technical stakeholders and propose best technical option suitable for the long-term solu
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Posted 13 days ago | Updated 2 hours ago

Salesforce Cloud Contact Center Specialist - Atlanta, GA - Contract

Lorven Technologies, Inc.

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Atlanta, Georgia, USA

Full-time, Contract, Third Party

Job Title: Salesforce Cloud Contact Center Specialist Location: Atlanta, GA (3 days in office) Job Overview: We are seeking a highly skilled and motivated Salesforce Cloud Contact Center Specialist to join our dynamic team. In this role, you will be responsible for designing, implementing, and maintaining Salesforce Cloud Contact Center solutions to enhance our customer service operations. The ideal candidate should have a strong background in Salesforce, contact center technologies, and exce
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Posted 5 days ago | Updated 1 hour ago

Contact Center Customer Service Inbound/Outbound (Remote)

Motion Recruitment Partners, LLC

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Remote or Everett, Washington, USA

Full-time

Our client is looking for a Contact Center Customer Service Inbound/Outbound for a 6-month contract in and will be working remotely. Come work for one of the largest insurance companies in the U.S. and help people and businesses become smarter and better prepared to protect the things that matter most to them. Contract Duration: 6 Months Required Skills & Experience High school diploma or equivalent. Bachelor's degree preferred or equivalent, relevant experience. 1 year of experience in custome
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Posted 18 days ago | Updated 10 hours ago

Design Architect - Contact Center

Red River Technology LLC

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Remote

Full-time

Red River is seeking a Design Architect to join our growing team! This position serves as a technical authority on Contact Center consulting and is experienced in translating client business needs into technology solutions. The Design Architect (DA) represents Red River as the industry subject matter expert on customer opportunities and aligns with Pre-Sales and Sales to help determine project scope, technical specifications and requirements. The DA supports the offer portfolio, service catalog