Contact center Jobs in North Carolina

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Contact Center Technician

iSpace, Inc

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Cary, North Carolina, USA

Contract

Title: Contact Center Technician Location: Cary, NC (100% Onsite) Duration: 3-6 Months Contract -To-Hire Rate Range: $20 - $25 per hour on W2 Job Description: The Contact Center Technician will provides customer facing support to the customers for technical needs using web-based suite of tools and resources.Support client websites, and Client web-based services through telephone, e-mail, and chat.Troubleshoot issues and feedback by existing Users and/or development teams.Interact with customers
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Posted 11 days ago | Updated 11 hours ago

Genesys Contact Centre

U.S. Tech Solutions Inc.

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Charlotte, North Carolina, USA

Contract

Job Description: Note: *Hybrid schedule is preferred and would be 2-3 days/week in office. travel required for first 6 months, little less than 50% travel, will be reimbursed.Required: Experience developing in Genesys Pure Cloud. Work as part of a cross-functional team responsible for full end to end development of the Genesys application. They are expected to learn and contribute outside of their normal skill set. In addition, they are expected to teach existing resources as the company their d